BlackArrow Arvostelua 

41
•
TrustScore 3/5 tähteä

3,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Due to a technical error my exit from a position didn't fill. They admitted it was their fault and it 100% should have filled. Despite knowing it was their fault, they refused to compensate me for the... Näytä lisää

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Saanut 1/5 tähteä

Very laggy to use, have to buy premium to use Sl and Tp, very bad support takes ages to fix anything. Risk settings of the accounts make mistakes, what leads to blocking account for no reason.

Yritys on vastannut

Saanut 5/5 tähteä

I’m a Proprietary Futures trader that trades some Options outside of Propfirms. I’ve been with TV for many many years being a US trader and now it’s just amazing to have a real broker with lightning f... Näytä lisää

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Saanut 5/5 tähteä

Great for futures, but you must learn how to use the desktop, its not easy. Its very satisfying that there is backup on YouTube for learning and live trading. You are not allowed to take trades over t... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys

Yrityksen kirjoittama

BlackArrow is a professional-grade equities and futures trading platform built for active traders.


Yhteystiedot

3,1

Keskitasoinen

TrustScore 3/5 tähteä

41 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 89 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,1

Kaikki arvostelut

(41)

41 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

It's okay overall

It's okay overall. Maybe I'm just used to other apps, so my expectations aren't that high. I mostly trade on my phone, and I just need simple, easy-to-use trading functions. I can simply drag a line on the chart to place a position, and it calculates my risk directly on the chart, so I'm okay with it.

16. heinäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Thank you for your feedback, Alwin.
We are always improving our platform, and the Mobile version is one of our main goals to get it better. Hopefully you will notice our improvements!

Saanut 5/5 tähteä

I have used multiple platforms

I have used multiple platforms. I have been trading full time for 14 years.
What made my experience five star. Is the customization of the platform from the appearance to language, risk management, it also directly connects to discord and WhatsApp right on the platform so I don’t have to open different windows. The graphics are so sharp.

14. heinäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

That is some lovely feedback, Rigelson!
Thank you for being so kind and trusting our platform to place your trades. Hopefully we will continue to get it better together!

Saanut 1/5 tähteä

Platform issue caused my account…

Platform issue caused my account breach, and support hasn’t taken it seriously

My experience with BlackArrow has been extremely disappointing.

A high-lot trade appeared on my account without my authorization, which ultimately led to my account being breached. As the account owner, I should have full control over every order placed. A trading platform should never allow unexplained trades to appear, especially when they can result in account termination.

I immediately contacted support and provided all the details, but I feel my concerns have not been taken seriously. This issue has cost me valuable time, money, and trust.

This isn’t just about losing an account—it’s about platform reliability. Traders invest both financially and emotionally into these challenges, and unexpected platform behavior can have serious consequences.

I hope BlackArrow thoroughly investigates cases like mine, improves platform stability, and provides fair resolutions when genuine technical issues are reported.

13. heinäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hello Banty,

Thank you for sharing your experience, and we sincerely regret the discomfort described. Our customers' trust is our top priority, and for this reason we would like to clarify a few points regarding this case.

First and foremost, we want to reinforce that your request was, in fact, handled with full seriousness by our support team. All data related to the operations carried out on your account was duly gathered and made available to you during the support process, ensuring full transparency about what occurred.

It's important to clarify that BlackArrow is a licensed platform, made available through partner intermediaries (proprietary trading firms), which are responsible for the commercial and operational management of their clients' accounts. As such, matters related to risk policies, trading rules, and decisions regarding a specific account fall under the responsibility of the contracted intermediary, not the technology platform itself.

We remain available to clarify any further questions and reaffirm our ongoing commitment to stability, security, and the best possible experience for all our users.

Should you still have any points you'd like to address, please contact our official support directly, so we can review your case with all the necessary details.

Sincerely,
BlackArrow Team

Saanut 3/5 tähteä

Piattaforma lenta

La piattaforma è molto lenta, macchinosa, poco intuitiva e con pochissimi strumenti di analisi. Con la tecnologia di oggi, ed esistendo piattaforme molto più prestanti e veloci, mi aspettavo più rapidità di esecuzione e molti più strumenti per analizzare i grafici.

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Ciao Marianna!

Peccato che la tua esperienza con noi non sia stata delle migliori.
Ma sappi che siamo qui per aiutarti a migliorare questa situazione.
Per quanto riguarda le tue lamentele, le analizzeremo con più calma. Tuttavia, la piattaforma è piena di opzioni per analisi grafiche ed è intuitiva, abbiamo Webinar e video esplicativi per aiutarti.
Speriamo di poter migliorare la tua opinione sulla piattaforma!

Saanut 5/5 tähteä

I've been using BlackArrow for a few…

I've been using BlackArrow for a few month, and it's been great to see how much the platform has improved.

One thing I really like is how responsive the charts and price updates feel. In my experience, BlackArrow feels noticeably faster than TradingView, which makes a big difference for scalping.

The support team has also been very helpful and responsive whenever I had questions or encountered issues.

There are still a few small areas that could be improved, such as order execution behavior (for example, how take-profit orders are handled), but overall my experience has been very positive.

I'm looking forward to seeing how the platform continues to develop, and I plan to keep trading with it.

1. heinäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Wow, that's a great review!
We are glad that you are having a great time with us, Stanislav.
Hopefully we will continue to improve. Thank you!

Saanut 5/5 tähteä

Blackarrow is a very smooth platform

Blackarrow is a very smooth platform. Great execution speed and easy to edit your trade and set it up. They have a lot of unique features that will be game changing to the industry!

18. toukokuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hi Kameron, thank you for your review!

Your feedback motivates us to keep improving every day. We sincerely appreciate your support and wish you continued success in your trading journey!

Saanut 2/5 tähteä

I mostly use MT5 and so far try this…

I mostly use MT5 and so far try this platform and it might be on my case only that I could not catch on how to enter the buy and sell and set the SL or TP easily, hence until now for 2 weeks already I still not know how to use the platform to trade. If it is a new platform why not make it not only professional but also user-friendly and easy to use.

20. kesäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hello, CHY!

Thank you for your review and for sharing your experience with us.

We understand your point and would like to help: our platform offers shortcuts for quickly placing buy and sell orders using the Shift/Alt keys, which can make trading more efficient.

We will also send you an email with more guidance and a list of shortcuts that can further improve your experience on the platform.

Please feel free to reach out if you need any assistance — we’ll be happy to help you make the most of all the available features.

Saanut 4/5 tähteä

New day trader

Like the platform and how it is easy to set up stops and limits. The videos on how to set it up are very nice. Been trading it for about 2 weeks. The only negatives I have is I can not trade some stocks that are not main stream stocks and I get messages in Spanish sometimes. I have not had any freezing or other trading problems others have had. Every time I put in a ticket on discord I get a response and the problem is fixed or they have an answer for me. The only reason I don’t give 5 stars is because of not being able to trade all stocks and the messages in Spanish. Other than that I think it is a great platform.

19. kesäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hello, Mike!

Thank you for your message and for sharing your feedback with us — we truly appreciate it.

Regarding the limitation on available stocks, this is defined by the proprietary firm/broker you are trading with, and not by the platform itself.

As for the messages appearing in other languages, we sincerely apologize for the inconvenience. We have already reviewed your account internally and are applying the necessary corrections with our technical team.

If you have any questions or need further assistance, please feel free to reach out to us at [customersuccess@blackarrowtrading.com].

We’ll be happy to help!

Saanut 1/5 tähteä

Not letting me close trades, errors not resolved and profits were not added even though I have screenshots, messages in Portuguese

I participated in a tournament, but somehow, the platform did not allow me to close out on a short position, I was up $10k but because of consecutive errors, I could not close out on that position and I was in red $6000 after a rally back up in NQ.
I contacted support, and also issued a ticket in the Discord chat, to which they replied they will fix it, but they essentially did not. I even had screenshots of messages telling them live-time that I wanted to close the short position, the specific price where I wanted to buy and take profit in NQ. But no, support just ignored my requests, did not fix the error, and declared other winners in the trading competition, not me. I would have been in the top 3 otherwise.

To make matters worse, they closed the ticket saying they solved the problem without asking me.
To boot, the Trademakers platform was very confusing because messages were in Brazilian portuguese or something, which took time for me to interpret and understand as I am not a Portuguese speaker.

All in all, very bad experience, and I will unfortunately never use it again. I hope others don't have to go through the same sht that I experienced and go with other trading prop firms,

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hi Arkansas,

First, we'd like to sincerely apologize for the issues you experienced on our platform. We completely understand how frustrating that can be, especially when you're trying to focus on your trading.

To make things right, we reached out to our partners TradeMakers, and they've kindly provided you with a free challenge so you can give it another try without any additional cost. We hope this gives you the opportunity to experience the platform under better conditions.

Your experience is genuinely important to us, and we're committed to continuously improving our service. We truly appreciate your patience and the opportunity to earn back your confidence.

Saanut 1/5 tähteä

Tive já vários problemas com a…

Tive já vários problemas com a plataforma, tive um problema por erro da mesma no dia 11 que até agora nao foi resolvido e ontem nao constou o dia positivo que fiz no dia anterior, mas falaram que iam consertar, fizeram uma atualizaçao na plataforma e depois disso, deu como minha conta estourada e que a minha inscrição na plataforma tinha sido cancelada, entrei em contato com eles e abriram um chamado e que é pra eu aguardar, mas não tem prazo pra resposta, eu trabalho com isso pra pagar as minhas contas, agora fico sem trabalhar ate eles resolveremm tudo, sem prazo, um desgaste emocional enorme, nao recomendo pra ninguem

17. kesäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Olá, Daniele!

Lamentamos pela experiência relatada e entendemos o impacto que situações como essa podem causar.

Conforme comunicamos anteriormente aos clientes, estamos passando por um processo de manutenção e reprocessamento de dados no dia de hoje justamente para corrigir inconsistências como as mencionadas.

Identificamos também o seu atendimento junto ao nosso suporte. Seu caso já está devidamente mapeado, com um chamado vinculado em alta prioridade para análise e correção.

Assim que a situação for normalizada, você será prontamente informada.

Seguimos acompanhando de perto e permanecemos à disposição.

Saanut 1/5 tähteä

Sadly have to use this broker and…

Sadly have to use this broker and platform with the 5%ers Prop firm. Many bad experiences. You can see false data moves if you watch carefully and compare with other professional data feeds. Frozen data while trades are open which means your stop loss doesnt trigger for example I was up by $1000 and i had a stop at -$350 and it froze. I watched price on other platforms go drastically past my stoploss over 15 minutes while i was contacting 5%ers support which so far with any issue has never been resolved, you know the usual "our logs show this" well yeah the data is crap so maybe fix it by getting rid of a crappy broker like Blackarrow. Was given a link to use the web platform since my desktop one was not working lmao literally no chart loaded for over 15 minutes although a little popup did appear down the bottom saying stop loss hit..... thanks for the $980 loss that neither 5%ers or Blackarrow will probably do anything about.

In essence Black Arrow has a platform and data that is unreliable 75% of the time.
5%ers Prop firm for some reason or maybe its just the support people i have had, just purely rely on the unreliable data and platform which ends up meaning you pay money to fail because of your own mistakes which is fine but then you pay to fail through no fault of your own.

Will i continue with them? What other choice do I have since a lot of shady stuff happens with 90% of prop firms?

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hello, Paul!

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the experience you described.

We’ve sent you an email so we can better understand the situation and support you more effectively with the help of our technical team.

We’ll be looking forward to your response and will do everything within our reach to improve your experience and perception.

Kind regards.

Saanut 2/5 tähteä

Honestly the app has a lot of good…

Honestly the app has a lot of good features. My problem is that it lags very much and sometimes you're even unable to make trades on specific instruments.

Also you can have trades open and you'll not know until your account is breached.

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hi Davidson!

Thank you for your review and for also sharing your contact details with us — we really appreciate you taking the time to provide this feedback.

Your experience is extremely important to us, and we take your comments about platform performance and trade visibility very seriously. We’ve just sent you an email so we can better understand the situations you mentioned and support you in the most effective way possible.

Our goal is to investigate this thoroughly and ensure you have a smoother and more reliable experience moving forward.

Looking forward to your reply.

Saanut 5/5 tähteä

Very good platform

Very good platform. My recommendation!

6. kesäkuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hey, Павло! Thank you so much for your recommendation! We’re really glad to hear you’re enjoying the platform! If you ever need anything, feel free to reach out — we’re always here to help!

Saanut 1/5 tähteä

The Blackarrow platform is the worst…

The Blackarrow platform is the worst trading platform i have ever traded on. It freezes at will and hide running trade position until equity is breached. I was using this same Blackarrow platform for the 5ers Futures trading, after closing my position and thinking I am done with trading I received a message from the 5ers telling me my account is breached as a result of a nasdaq sell trade running at the background. I denied responsibility and it has been a tussle between me and the 5ers. My account number: 1238321. Please, your platform is causing some traders like me to have their account equity breached through no fault of theirs. The 5ers gave me $35 hub to add to and purchase another challenge but I still see this as an unfair deal all because of the Blackarrow. I am willing to provide you with every evidence that you may need. Please fix the platform for traders.

6. toukokuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hi Isaac! We’re sorry to hear about your experience and understand your concern.

Our team has tried to reach you multiple times via email and platform chat to gather additional information needed for a deeper analysis, but we haven’t received a response since then.

Based on the data available so far, we did not identify a platform issue, but we’d really like to continue investigating your case with you.

Please feel free to reach out to us at customersuccess@blackarrowtrading.com so we can proceed with a more detailed technical review.

We remain at your disposal.

Saanut 1/5 tähteä

Findinf difficult, All the tutorials are non english

All the tutorials are non english, finding it difficult to trade on the platform. Looks Good and rich UI, but no help in english found.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hey, Ram! Thank you for your feedback, we truly appreciate you sharing your experience with us. We currently offer English materials on our YouTube channel: https://www.youtube.com/@TradeBlackArrow
Additionally, within the platform you’ll find a “Learn” menu with key content and guided tours covering some of the main BlackArrow features.
If you’d like more personalized assistance, please feel free to reach out to us at customersuccess@blackarrowtrading.com our Customer Success team will be happy to help you!

Saanut 5/5 tähteä

Es una excelente interfaz para hacer trading

Es una excelente interfaz para hacer trading, ya se forex, acciones, indices, materias primas, fondos, ETF o futuros. Periodos de tiempo desde 1 segundo, buena resolución, muy lúdica y un soporte en linea maravilloso. Espero muchos intermediarios la adopten pronto, ya que está muy limitada la oferta, me gustaría ver a Exness ahí.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

¡Muchas gracias por tu reseña, Juan! Nos alegra saber que estás disfrutando de la plataforma y de sus funcionalidades. Si necesitas algo, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte!

Saanut 4/5 tähteä

Good features - reliability has improved

Update:
Over that last few months, the reliability of black arrow has gotten significantly better. There are still issues here and there but it has improved significantly. I still love all of the features they have for day trading. Still wish there was a simple way to switch between regular trading hours and normal trading hours.

Original review:

Black arrow has a lot of good features, but is quite unreliable. I have had numerous problems trading and have to contact the support to get it fixed. I will be trading a ticker one day, then unable to trade the same ticker the next day. There’s been multiple days where I have not been able to trade at all, and have to wait for them to fix things. The weird part is I belong to a stock trading group and there are other people using it, and have no issues with it that day. But many of them report having issues like I do as well.

17. maaliskuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hello, Shaun! We previously reached out requesting additional information so we could better investigate your case. However, as we did not receive a response, we were unable to locate your account or identify any related support tickets. Without these details, it becomes difficult for us to fully understand what may have happened and address the situation properly.

That said, your feedback is very important to us, and we remain fully available to assist you. If you’re open to it, please feel free to contact us at customersuccess@blackarrowtrading.com with more details so we can look into your experience more thoroughly.

Saanut 5/5 tähteä

most underrated platform u should all…

most underrated platform u should all take a look abt it .

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Thank you for your feedback! We truly appreciate you highlighting the platform. If you ever need anything, feel free to reach out. We’re always here to help!

Saanut 5/5 tähteä

Black Arrow is the best

Been using blackarrow through thetrademakers.com platform. Wow wish I had found this platform before! For Equities trading its the best I have seen and I have used them all. It blows thinkorswim or Das Trader out of the water

28. marraskuuta 2025
Oma-aloitteinen arvostelu
BlackArrow-logo

Vastaus yritykseltä BlackArrow

Hey, Kevin! Thank you so much for your amazing review! We’re really happy to hear that you’re enjoying the platform! If you ever need anything, feel free to reach out. We’re always here to help!

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Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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