Company Profit First Return Policy
I recently purchased Bite Toothpaste Bits and while I believe the product itself is good, I cannot overlook the horrid customer service that comes along with it. I forgot about my subscription and realized it after the refill orders had processed for shipping. I reached out to their customer service team hoping to cancel my order and get a refund, but I was told that refunds will not be issued once the refill orders are processed for shipping. To make matters worse, I found out that orders over $75 are also ineligible for refund, even if the product is unopened and returned immediately. This is incredibly frustrating and has left a bad taste in my mouth. While I may continue to use the product, I will definitely be looking for other options with better customer service in the future.I recently purchased Bite Toothpaste Bits and while I believe the product itself is good, I cannot overlook the horrid customer service that comes along with it. I forgot about my subscription and realized it after the refill orders had processed for shipping. I reached out to their customer service team hoping to cancel my order and get a refund, but I was told that refunds will not be issued once the refill orders are processed for shipping. To make matters worse, I found out that orders over $75 are also ineligible for refund, even if the product is unopened and returned immediately. This is incredibly frustrating and has left a bad taste in my mouth. I will definitely be looking for other options with better customer service in the future.
23. tammikuuta 2024
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