Update on 13th sept evening - No email response giving exact timeframe for full refund. Update - 9th Can you update about how much is standard time frame for getting exact reply a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Update on 13th sept evening - No email response giving exact timeframe for full refund. Update - 9th Can you update about how much is standard time frame for getting exact reply a... Näytä lisää
Yritys on vastannut
Attention, prélèvement abusif ! J'ai été très surpris de constater un prélèvement de 82,39 € sur mon compte bancaire le 1er septembre, alors que je ne suis pas inscrit sur votre site. J'avais si... Näytä lisää
Yritys on vastannut
"I was scammed by Bitesy. They charged my card 2-3 times without my explicit consent, stealing around $99.98 & 99.99USD same day 4sep from my account for hidden add-ons that I never wanted to buy. Thi... Näytä lisää
Yritys on vastannut
Bitesy had finally gotten back to me and promised to refund my money to me within 5 to 8 working days. I only hope they are sincere and genuine. When that happens, I would come back here and publicly... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Speaking English confidently takes more than memorizing grammar and vocabulary. Bitesy helps language learners build real-world speaking confidence through bite-sized, practical English lessons and guided practice.
Designed for professionals, students, and travelers, Bitesy helps learners overcome self-doubt and speak more naturally in everyday conversations.
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Personalised LessonsLessons adapt to your level, helping you build confidence one conversation at a time. AI ConversationsTurn practice into real conversations with an AI coach available whenever you need it. Track Your ProgressKeep motivated by seeing your progress and celebrating every step forward. |
Clear Subscription TermsWe offer multiple subscription plans, and all pricing, billing details, and renewal information are shown clearly before checkout so you always know exactly what you're signing up for before making a purchase. Easy cancellationIf Bitesy isn't the right fit for you, you can request to cancel your subscription at any time by contacting our support team via email or contact form. Once processed, we’ll send a confirmation to the email associated with your account. 24/7 supportOur dedicated support team is available 24/7 and typically responds within around 20 minutes. More complex requests may take a little longer. For the fastest assistance, we recommend contacting us through one support channel at a time. |
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If you need any help with setup or logging in, our support team is always happy to assist. Contact us
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Yhdysvallat
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Don’t subscribe. They are thieves. They will be taking multiple payments from your account

Vastaus yritykseltä Bitesy
⭐☆☆☆☆ Not worth the money. Terrible user access controls.I am highly disappointed with Bitesy. The subscription fees are very expensive compared to other alternatives on the market, and the actual value provided does not justify the high cost.Beyond the price, the platform is exceptionally frustrating to deal with. There is no simple, self-service way to cancel or modify your account directly through an online profile. Forcing users to manually email an inbox just to stop automated billing is an outdated, difficult practice designed to keep charging you. Avoid signing up unless you want a massive headache later.

Vastaus yritykseltä Bitesy
I subscribed to Bitesy specifically to practice spoken English through AI-powered conversations. Unfortunately, the subscription I purchased did not meet my expectations.
The USD 30 plan only included guided lessons and reading materials and did not provide access to the AI speaking chatbot feature I was looking for. It was not clearly communicated before purchase that AI speaking practice requires a separate subscription priced at USD 56.
I was also disappointed to find that there was no option to switch or upgrade my existing plan while applying the amount I had already paid toward the AI chatbot subscription.
In my opinion, the AI speaking subscription is significantly more expensive than similar language-learning applications, and the differences between the available plans should be communicated more clearly.
To Bitesy's credit, after I contacted customer support, they promptly cancelled my subscription renewal, confirmed that no future charges would be made, and offered a 50% refund while allowing me to retain access to the guided lessons for the remainder of my paid subscription period.
At the time of writing this review, the refund has been processed according to Bitesy, and I am hopeful that it will be credited to my original payment method within the promised timeframe.
I appreciate their efforts to resolve my concern, but I hope Bitesy improves its pricing transparency, subscription flexibility, and communication about plan features so that future users can make more informed decisions.

Vastaus yritykseltä Bitesy
Hi,
I want to cancel my subscription and I have send email for it.
But, I see that my subscription is still active. Furthermore, an additional has been deducted from my amount ount without my confirmation. I am still waiting for the initial refund requested previously.
Please cancel my subscription immediately and refund both the charges to my account.

Vastaus yritykseltä Bitesy
Stopped working after a month. Took 3 month membership. Not able to reach customer care

Vastaus yritykseltä Bitesy
Neprehľadná aplikácia a účtovanie platieb bez súhlasu. Neodpovedajú na emaily a nevracajú peniaze. Čistý podvod.

Vastaus yritykseltä Bitesy
Dear Bitsy Support Team,
I hope you are doing well.
I have already purchased and activated my Bitsy membership, and I am very happy with the classes and learning experience.
I would now like to purchase the AI Tutor for 3 months. However, my credit card payment is being declined, and I am unable to complete the purchase through the app.
I have other payment options available and would be grateful if you could provide an alternative payment method, such as Google Pay, bank transfer, payment link, or any other available option, so that I can subscribe to the AI Tutor feature.
I genuinely enjoy your classes, and I am confident that having access to the AI Tutor will help me improve my English even further.
I would appreciate your assistance and look forward to your response.
Thank you for your support.
Anjali ks

Vastaus yritykseltä Bitesy
There are 3 transaction made and i didn’t want them please i need refund for all those transaction

Vastaus yritykseltä Bitesy
I am writing to report three charges on my card that I did not authorize. I visited your website but never completed or approved any payments.
I did not make these transactions and would like a full refund for all three.

Vastaus yritykseltä Bitesy
This is fraud. They charge multiple times and even if subscription is cancelled . There is no human support as well . Stay away!

Vastaus yritykseltä Bitesy
I made the payment for the app and requested a refund from Bitesy and there is no one to contact for the refund.
Finally I sent a email to Bitesy. Please do the needful
I sent several emails regarding the refund to info@bitesy, but no one has responded to the matter.

Vastaus yritykseltä Bitesy
Hi, I subscribed for one month, but I was charged $56.00 a second time without my permission. I sent a request for a refund but haven't received any reply. I called, but there is no human support. What are your support hours?

Vastaus yritykseltä Bitesy
Written many mails to cancell my subscription and ask a refund because I was charged of triple the price showed in the promotion on instagram
None answered

Vastaus yritykseltä Bitesy
It's a scam .Don't get trapped by these guys .check if there is an app, you can't see

Vastaus yritykseltä Bitesy
Please update me on my subscription cancellation request. I no longer want to use Bitesy.

Vastaus yritykseltä Bitesy
I can't sign up after paying 2 weeks ago. I have sent several emails to which you did not respond. Please solve this problem or refund the money I paid.

Vastaus yritykseltä Bitesy
Very difficult to access after the payment.

Vastaus yritykseltä Bitesy
No logging info and payment of receipt paid the subscription already waiting from long time

Vastaus yritykseltä Bitesy
I still cannot access the app for the training. I sent an email numerous times but no assistance.

Vastaus yritykseltä Bitesy
I bought us 3 month i was bale to see the link uncle one day after that i am trying to login I don’t know how to login .

Vastaus yritykseltä Bitesy
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.