I was unaware I had to pay a duty fee to DHS, not a huge issue, but would have liked to have been made aware prior to ordering. Delivery was exceptionally fast.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Your stones performed exactly as described. They arrived very quickly are were perfectly packaged and arrived without breakage. Though expensive but is good value given these are handmade from mater... Näytä lisää
Yritys on vastannut
The stones for my gozney dome S1 are fantastic. They were a perfect fit. I ordered 1 to test the product as the $444 cost felt a bit steep, that was including shipping to the US though, but after runn... Näytä lisää
Yritys on vastannut
BISCOTTO Stones International (Norway) should ship stones from an EU country (for example, Denmark or Sweden) if the customer's country is a member of the EU. As far as I know, the stones are made in... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
I am excited to introduce Biscotto Stones International AS, a proud distributor of Biscotto Stones from Naples, Italy. These handmade stones made from clay in the gulf of Naples are designed for Pizza Ovens. Biscotto Stones offer the unique feature of enabling a pizza to be cooked with a crispy crust at 850°F for 60-90 seconds, without burning the pizza. Biscotto Stones maintain and evenly distribute the heat due to the mineral content of the alluvial clay used in the construction of the stone. As a partner of a retailer of OONI ovens, we are thrilled to offer these pizza stones which enhance the quality of the gourmet baking experience. The Biscotto Stones can be shipped to your store, or as a drop sale shipping direct to your customer. All direct shipping will be shipped using express shipping from DHL Express, and all shipments are insured against damage under transport. Biscotto Stones can be used in wood and gas ovens for businesses as well as leisure use.
Yhteystiedot
Støleveien 11, 4887, Grimstad, Norja
- +4748117479
- post@biscottostones.com
- biscottostones.com
4,5
Erinomainen
114 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Tradizione italiana
Ein toller Shop. Seriös. Sehr gute Kommunikation vom Verkäufer bei Fragen/ Anliegen. Die Steine sind nicht billig, aber ihr Geld wert und gut verarbeitet. Sicher verpackt...ich versteh nur nicht, warum der Versand von Sorrento Material über Norwegen erfolgt.
27. elokuuta 2024
Vastaus yritykseltä Biscotto Stones International AS
Hi Florian,
Thank for a nice review.
The reason the stones are shipped from Norway is that my company is located in Norway. I’m working on getting approval to have a custom storage, and if I get approval, the stones will on paper still be in the EU.
Best regards
Tom
Owner and CEO
Tom was amazing and extremely…
Tom was amazing and extremely responsive to my questions regarding my pizza stones. My oven is 33”round inside requiring 4 stones. They were shipped within one day and arrived to NY in 3 days, “all in terrific condition”. I highly recommend Tom and Biscotto Stones International.
John D. (NY)
5. elokuuta 2024
Vastaus yritykseltä Biscotto Stones International AS
Hi John,
Thanks for this review. Please keep me updated on your use of the new floor 👍
Tom
Vastaus yritykseltä Biscotto Stones International AS
Thanks Will!
Tom
I was asked to pay 180€ extra at customs
Too many hidden costs, at first you have the impression that this ships from Naples, Italy as it says "handmade in naples all over their website." Next, in all their items it states "tax included" which implies that you pay the tax during your purchase, the only tax I was expected to pay was the vat for the shipping cost, as it is stated on their website, but that was not the case! I was asked to pay 180€ for vat, customs and customs handling by DHL Greece! That is a lot of money for a 130$ item +70$ shipping
5. kesäkuuta 2024
Fantastic Experience
Fantastic Experience - The stone was shipped and arrived very quickly. It was very well packaged and arrived without any cracks or breaks at all.
Highly recommended
24. toukokuuta 2024
The stones works, hidden charges
The stones works, arrived acceptable quickly in Ireland. For some reason they were shipped from Norway so a custom of almost 60 eur hidden charge was applied.
21. toukokuuta 2024
The biscotto stones are great
The biscotto stones are great. The service was excellent and delivery to the USA was faster than expected.
7. toukokuuta 2024
appreciate for quick response
appreciate for quick response, quick shipping.
big big respect to you from Japan.
3. huhtikuuta 2024
Vastaus yritykseltä Biscotto Stones International AS
Thanks Ryu SHIBUYA for the review
GREAT...FAST SHIPPING TO USA VIA AIR…
GREAT...FAST SHIPPING TO USA VIA AIR FREIGHT...HAD ITEM IN 3 DAYS
1. maaliskuuta 2024
Vastaus yritykseltä Biscotto Stones International AS
Thanks for the review Sean
Amazing and very professional
Amazing and very professional. Stones arrived and took some time to seat properly. My only advise would be to add more details to the Gozney instructions on your site.
20. maaliskuuta 2024
Vastaus yritykseltä Biscotto Stones International AS
Thanks for the review John!
Will update the instructions on how to change the flooring in the Gozney Dome.
Tom
Perfecto
Shipped and arrived a day early. I ordered the 12 inch stone for my ooni volt. It was 1/4 smaller than ooni stone and twice as thick. I seasoned it and baked my first pizza in it. Best thing didn't burn the bottom, and cooked helped brown the entire upper crust perfecto. Happy I bought this stone.
9. helmikuuta 2024
Vastaus yritykseltä Biscotto Stones International AS
Thanks for the review Michael 👍
Tom
Perfect for Ooni Koda 16” with turntable
The stone arrived pretty quickly and is definitely hand made. I did my first cook on it after following the seasoning process in the instructions and it is amazing. Perfect Neapolitan pizza!! My old stone used to get too hot and burn the underside.
4. tammikuuta 2024
Vastaus yritykseltä Biscotto Stones International AS
Hi John,
Thanks for the review 👍
Enjoy your pizzas 😎
Tom
Shipped quickly and packaged very well
Shipped quickly and packaged very well. Stone fit prefect with no issues. Would recommend this upgrade for your pizza oven.
26. joulukuuta 2023
Vastaus yritykseltä Biscotto Stones International AS
Thanks for the review Juan.
Glad to hear that it fitted perfectly.
Tom
Shipping was faster than light!
Shipping was faster than light! I wish I could get to Italy that fast! The stone is amazing. TOP quality!
18. joulukuuta 2023
Vastaus yritykseltä Biscotto Stones International AS
Thanks for the nice review Jason
Vastaus yritykseltä Biscotto Stones International AS
Thanks for the review Raymond 👍🎄
Taxes - Customs
Great product, but I had to pay an additional €49.53 in tax. After all, an expensive upgrade for the Ooni. Please find an EU solution for a product from Italy.
6. joulukuuta 2023
Vastaus yritykseltä Biscotto Stones International AS
Working on it👍
Great product
Great product. Very fast shipping and product packed very well. Easy purchase. Thanks!!!
24. marraskuuta 2023
Vastaus yritykseltä Biscotto Stones International AS
Hi Timothy,
Thanks for the review, and enjoy your journey with your new Biscotto stone.
Fast Shipping-sooner than expected
A little sanding, and it was perfect. Nice to see the handmade alluvial clay.
9. marraskuuta 2023
Vastaus yritykseltä Biscotto Stones International AS
Hi Christopher ,
Thanks for the review!
Tom
Very quick delivery
1. marraskuuta 2023
Vastaus yritykseltä Biscotto Stones International AS
Thanks for the review 👍
I love it
I love it, but i broke it already! Totally my fault, still works great no problem
1. syyskuuta 2023
Vastaus yritykseltä Biscotto Stones International AS
Hi Luisa,
Thanks for the review, and I’m sorry to hear that you broke it.
If you send me an email, I will give a good offer on a new one.
Tom
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