Do not buy from them. I received my order yesterday on 8/19/26. I opened my package this morning, and 1/4 of the cleanser spilled out. I contacted them and sent them pictures 4 or 5 times and they con... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shopping, ordering and the website were very helpful. Products were clearly represented and I appreciated the opportunity to order trial sizes of other products as well. Shipping was very prompt and w... Näytä lisää
I absolutely love my Biossance products! I am happy because whenever I run out of product, they seem to be running some kind of sale so I feel like I can afford to replace them. I use the Vitamin C Ro... Näytä lisää
Yritys on vastannut
I absolutely love your skin care! I have sensitive skin and I’ve been looking for something that will elevate my skin care routine and everything has just been so great. I love the discounts purchasin... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Yhteystiedot
Yhdistynyt kuningaskunta
- biossance.com
4,3
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great moisturizer for sensitive skin
After researching moisturizers for my face that are good for mild eczema, your brand was at the top of the list. I ordered online and the website is easy to navigate. I’m looking forward to receiving my new products.
Thank you!
13. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I redeemed my rewards
I redeemed my rewards, $10, but it was not applied to my order.
13. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
I thought there was free shipping
It was advertised that I would receive free shipping as a new customer, however I was charged $14 for shipping at checkout. My cart was also over $130 which I figured would be qualified for free shipping.
12. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reliable product and company
I've been using Biossance products for 4-ish years. I started with just the eye cream, but I've slowly replaced my other products (daily moisturizer, toner, face oil, lip gloss) with their own products. I have sensitive skin and all but one (the face mask) has worked well for me. Their shipping has always been on time and they honor their promo codes. A+ as far as I'm concerned.
12. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It said friends and family plus 3 free…
It said friends and family plus 3 free gift i choose. It never offered me to choose or mentioned anything. I did spend the $85 on the listed products
12. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
We are sorry to hear that the free gift offer was not applied to your recent order. We understand your disappointment and appreciate you bringing this to our attention. We are looking into this to ensure it doesn't happen again.
A message has been sent to your account.
Kind regards,
Liam
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
everything was great
everything was great. however, during my first order i did not add free gifts. the cancelation was easy. i love omega repair cream and ordered something new to try. hopefully it works too as good as omega repair cream!
12. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It was easy to order
It was easy to order. I do not know the quality of your products, but look forward to trying them. I looked your company up and it had good ratings, so I am expecting to like what I ordered. Thank you!
11. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great prices
Great prices! Great sale! I saw a great difference using your products a few years ago. But please bring back your Squalane + Phyto-Retinol from 2020! Please! It was the only retinol for me!
11. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The app did not let me log in and use…
The app did not let me log in and use the free shipping discount through checking out on the app
10. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The Good and the Bad
I like the Biossance product line but I feel that the prices have jumped quiet a bit after the aquisition. I also noticed that the VIP perks and purchase bonuses have been greatly reduced. To top it off I see many random "influencers" receiving tons of free products while your loyal customer base experience gets downgraded. The website shopping experience was fine, no issues placing my order.
10. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Your website is easy to navigate and…
Your website is easy to navigate and the specials you group together are most helpful!
10. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I started using your moisturizer n love…
I started using your moisturizer n love it
Saw sale on your advertisement n grabbed the opportunity to buy more
10. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
I easily found what I wanted at a very…
I easily found what I wanted at a very competitive price.
10. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very easy to maneuver online
10. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
the app is amazing !!
the app always makes things to easy to purchase, and with the sales and little gifts how could i not!! i went to sephora yesterday and checked the biossance app while there and saw y’all’s sale and walked right out of sephora to order from yall. much love always !!
9. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Didn't receive new customer discount
Customer service horrible. Live chat did not help me. Never received $20 discount for signing up as new customer as website stated i would. Sent an email. I hope i get this to apply to next order. So far horrible experience!!
9. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
I am truly sorry to hear about your frustrating experience and the trouble you've had with the new customer discount. It's disappointing that our live chat couldn't resolve this for you. We understand your concern and are looking into your email to ensure this is addressed for your next order.
A message has been sent to your account.
Kind regards,
Liam
Website easy to navigate
Website easy to navigate. Lovely product choices. I also got the friends and family sale!
9. elokuuta 2026
Vastaus yritykseltä BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.