BINIBAMBA Arvostelua 

My package didn’t arrive as scheduled, and it was Binibamba that sent an email wondering if I’d received it. When I confirmed I had not, Hannah at customer service provided tracking info and suggestions on how to proceed. The glitch was the USPS office just 80 miles away, where it was lost- not BINI’s fault. However, Binibamba sent a replacement via DHL which arrived an amazing 3 days later! Binibamba provides wonderful 5 star customer service, in addition to their high quality adorable products.

Amazing brand with great customer service - Hannah was really helpful. I ordered an item but it was out of stock and the contacted me immediately to explain and offered me a different colour and a free gift.

There seemed to be an issue with the website for me when I tried to order a product. I emailed them and they go back to me straight away. They went above and beyond to make sure I got my product and made thr experience so much easier for me. Will definitely order from them again.

Excellent customer service- quick response and help with an items out if stock. They went above and beyond ensuring I got the free gift which was a time limited offer. Very very pleased!

Really good. Returned part of the order I didn't need

Searching for a gift for my niece's new baby I tried the binibamba website but it was early in the morning. I forgot to put in her address and left mine as the delivery address. On emailing the company I was delighted to receive a reply within minutes, letting me know that they had changed the delivery address as I had requested. So sharp, on-the-ball and such gorgeous items to choose from.

Love Binibamba, ordering from Australia for my daughter in the Uk had the most wonderful customer experience with Hannah! Would definitely recommend ordering from their site again, such beautiful gifts for newborns ❤️

It's the second time that I'm purchasing with BINI and I'm completely in love with the whole experience, including the walking day at clissold park! The products are super high quality 👏🏻
Congratulations for the amazing job!!

Lovely helpful staff, went out their way to help me with a query. Iv brought 3 of the bini bears now as gifts, they’re wonderful

Love this brand! Great customer service, fab designed and durability, quick delivery and beautifully packaged.

Amazing experience with the brand in a stroll in the park :) love the vibes and the walk we had all together.
Also purchase for few product and the quality is amazing, love it !!

Excellent customer service when helping me change the snuggler I require for my pram

Very excited to receive my order

Obsessed with everything and their customer service has been nothing short of amazing. Thank you!

The best gift to give and receive. Pure quality great for the organic mamas. Love that the sheepskin keeps my baby warm in the winter and regulated in the summer. Great service speedy delivery.

I purchased the buggy bundle in toast during the recent Black Friday period. Whilst I loved the puffmuff and snuggler, one of my buggy mittens arrived rather deflated.

Initially I brushed this off as I understand all products are handmade, but 25 days in I was really disappointed with the state on this particular mitten. As the sheepskin was not as plush as the other mitten, it very quickly lost its shape, creased with wear and the stitching even started coming apart. On a windy day air would even blow into the mitten, leaving my hand cold.

In writing to customer services they offered me 20% off my next purchase. However after explaining that the item I had already purchased was not fit for purpose, they agreed to send me a replacement mitten once the busy Christmas period was over. I received this replacement just in time for the cold weather in January. I couldn’t be happier with my purchases and replacement mitten.

Loving the sheepskin, this is the second one I order. It looks so premium we use it everyday of the year, the babies are so comfy in it.

I only wish I bought it sooner. Immediately impressed with the superior soft quality. I love it!

Love our new pram mittens, attaching these to the pram means one less thing to remember when leaving the house (and less chance of losing one!). Binibamba's products are great quality and I hope to see them expanding their product offering in the future.

bought my niece some slippers - they are perfect!

The most beautiful items, and superb customer service. Thank you ☺️