Promptly received this time switch and thermostat. Easy to charge up and set. Test suggested this particular item is quite accurate on temperature. Too early to see if it controls our plinth heater -... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordering was simple, the delivery was on time. Only very tiny issue was the courier left the parcel on our front porch step and the door open outwards so we had to call him back and ask him to move... Näytä lisää
Yritys on vastannut
Great customer service and prompt delivery. Rang for advice before purchasing a bathroom humidistat fan. Was assured a genuine part and that as an electrical wholesaler part had warranty and how t... Näytä lisää
Yritys on vastannut
I have previously bought lamps from LED Bulbs but now as they have joined forces with Big On Electricals I will continue to buy from them. Big On Electricals gave very good service and good offers.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Big On Electricals
Yrityksen kirjoittama
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Yhteystiedot
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Yhdistynyt kuningaskunta
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Erinomainen
18 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The fan was delivered on time and is…
The fan was delivered on time and is well made and efficient
24. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Penelope,
Thank you for your lovely review. We're so pleased to hear your fan arrived on time and that you're happy with its quality and performance. We really appreciate your feedback 🌿
Best wishes,
Elise
Amazingly quick delivery and items as…
Amazingly quick delivery and items as ordered. Cannot fault service or products
24. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Scott,
Thank you so much for your wonderful review. We're delighted to hear your order arrived so quickly and that everything was exactly as expected. It's fantastic to know you were happy with both our service and the products. We really appreciate your kind feedback 🚚✨🙌
Best wishes,
Elise
Terrible service
Terrible service - ordered on 20th June still no delivery (order number L2345455)
Cannot get hold of anyone - no customer service - no answers - useless - the worst company Ive ever dealt with
Either refund or deliver our order - you have taken my money but not delivered the order !
Are there any updates yet ? I have heard nothing from you or your logistics company - how difficult is it to track a scanned order ?!
*Edit - it’s now 16th July and we have heard nothing from either the transport company (DX Logistics) or BigOnElectricals - they say the order was lost in their system (despite being scanned) - it has clearly been stolen at the transport depot - BIgOnElectricals should issue a full refund immediately - their customer service is appalling - we have heard nothing from them either- it is now getting close to 30 days since placing the order
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Big On Electricals
Hi Mark,
Thank you for your feedback. We're sorry to hear you're unhappy with your experience.
Having checked your order, we can see you contacted us yesterday afternoon and your enquiry is with our team. We're currently looking into this for you and will provide an update as soon as we have more information.
We do appreciate this delay is frustrating. Due to the exceptionally high volume of enquiries we've received during the recent heatwave, our response times are longer than usual.
Best wishes,
Elise
Fast delivery,great price compared to…
Fast delivery,great price compared to other sites, easy to use site
23. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Damion,
Thank you for your lovely review. We're so pleased to hear you found our website easy to use, got a great price, and that your order arrived quickly. We really appreciate your feedback 🛒
Best wishes,
Elise
Vastaus yritykseltä Big On Electricals
Hi Mr. Westmoreland,
Thank you for your great review. We're so pleased to hear your order arrived promptly. We really appreciate your feedback 🚛
Best wishes,
Elise
Delivered next day as expected
Delivered next day as expected. Very happy with the purchase so far.
23. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Alan,
Thank you for your lovely review. We're so pleased to hear your order arrived the next day as expected and that you're very happy with your purchase so far. We really appreciate your feedback 🌟
Best wishes,
Elise
Vastaus yritykseltä Big On Electricals
Hi Clovis,
Thank you for your great review. We're so pleased to hear you were happy with the service. We really appreciate your feedback ⚡
Best wishes,
Elise
Vastaus yritykseltä Big On Electricals
Good Morning,
Thank you for your great review. We're so pleased to hear your order arrived on time and that you were happy with the price. We really appreciate your feedback 💫
Best wishes,
Elise
Speedy delivery was appreciated
22. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Derek,
Thank you for your lovely review. We're so pleased to hear you appreciated our speedy delivery. We really appreciate your feedback 🚀
Best wishes,
Elise
Vastaus yritykseltä Big On Electricals
Hi Wendy,
Thank you for your great review. We're so pleased to hear you received excellent service and that your order arrived quickly. We really appreciate your feedback 🎯
Best wishes,
Elise
Very prompt delivery and all as…
Very prompt delivery and all as ordered. Thank you
21. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hello,
Thank you for your lovely review. We're so pleased to hear your order arrived promptly and that everything was exactly as expected. We really appreciate your feedback 🎁
Best wishes,
Elise
7 days later still hasn’t been…
7 days later still hasn’t been delivered- no correspondence whatsoever
Absolutely abhorrent
21. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Miss. CL,
Thank you for taking the time to leave your feedback. We're very sorry to hear your order still hasn't arrived and understand how frustrating this must be.
Having checked your order, we can't see any previous email correspondence regarding this issue, although we're sorry if you've been trying to get in touch. We can see that your order was dispatched to DX, however there haven't been any further tracking updates since then. We'll be contacting DX to investigate this as a priority, and as soon as we receive more information we'll be in touch with you straight away.
We sincerely apologise for the delay and the inconvenience this has caused.
Best wishes,
Elise
Vastaus yritykseltä Big On Electricals
Hi Ian,
Thank you for your great review. We're so pleased to hear you were happy with our super fast free delivery and competitive pricing. We really appreciate your feedback 🧊
Best wishes,
Elise
Vastaus yritykseltä Big On Electricals
Hi Sean,
Thank you for your great review. We're so pleased to hear you were happy with our service, fast delivery, and competitive prices. We really appreciate your feedback 🌟
Best wishes,
Elise
No Product and terrible customer service
Product still hasn’t turned up after eight days. Emailed twice. No response. Called once and somebody promised to call me back with information regarding why I haven’t received product. No return call. Now when I try calling their phone lines are switched off. So clearly not happy.
19. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Emma,
Thank you for taking the time to leave your feedback. We're so sorry to hear about your experience and completely understand your frustration.
We're very sorry your order has been delayed and that you haven't received the updates you were expecting. We also apologise that you didn't receive a response to your emails or the promised callback. Due to the exceptionally high demand during the recent heatwave, our team has been dealing with an unprecedented volume of enquiries, but we appreciate this doesn't excuse the experience you've had.
We're truly sorry for the inconvenience caused and appreciate your patience while we work to get this resolved as quickly as possible.
Best wishes,
Elise
Do not trust this company
Do not trust this company. charged me over twice the price for an AIR CON unit due to the current heat wave. utterly disgusted.DO NOT BUY FORM THEM
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Big On Electricals
Hi Brad,
Thank you for your feedback. We're sorry to hear you're unhappy with your purchase. Having looked into your order, we can see it was placed through Amazon rather than directly with us. Prices on Amazon can differ from those on our own website due to the fees associated with selling through the marketplace. All pricing is displayed before checkout, allowing customers to decide whether they wish to proceed with their purchase so the price would have been visible prior to purchase.
We appreciate your comments and are sorry that your experience didn't meet your expectations.
Best regards,
Elise
Right product rapidly delivered
19. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi David,
Thank you for your great review. We're so pleased to hear you received the right product and that it was delivered so quickly. We really appreciate your feedback 🚀
Best wishes,
Elise
Good choice and competitive prices
Good choice and competitive prices. Very happy with delivery
19. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Lynda,
Thank you for your lovely review. We're so pleased to hear you were happy with our range, competitive prices and delivery service. We really appreciate you taking the time to share your feedback 🌟
Best wishes,
Elise
Vastaus yritykseltä Big On Electricals
Good Morning,
Thank you for your feedback. We're pleased to hear you found our prices competitive and that your order arrived quickly. We appreciate you taking the time to share your experience 😀
Best wishes,
Elise
A very efficient service
A very efficient service - goods arrived within 24 hours of ordering - well package & arrived in mint condition.
Thank You!
18. kesäkuuta 2026
Vastaus yritykseltä Big On Electricals
Hi Stephen,
Thank you for your kind feedback. We're delighted to hear your order arrived within 24 hours, was well packaged, and reached you in perfect condition. We appreciate you taking the time to share your experience 👍📦
Best wishes,
Elise
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