⚠️ Avoid Bigfoot Trailer Ph
A Nightmare Build Experience
I should have learned from reading Jie Teves’ review before dealing with this builder. If you are considering them, save your money and choose a reliable, legitimate professional instead.
Here is a breakdown of my horrible experience with Bigfoot Trailer Ph:
1. Terrible Communication & Lack of Legitimacy
The issues started immediately with delayed production. I ordered the unit online and explicitly requested progress pictures. Getting updates was like pulling teeth—it took days just to receive a photo.
• Text messages and phone calls to Mel or Keene Zike were almost completely ignored.
• I had one interaction with Mel's husband, and he was just as difficult and unpleasant to deal with.
• Red Flags: They do not have a business permit, and they cannot issue official receipts. I highly recommend asking about this before hiring any builder.
2. Dangerous Quality Control & Build Deficiencies
After the unit arrived, I immediately had to take it to a professional shop to fix the taillight wiring and a dangerously loose wheel. Upon a closer inspection of the build, I found several major defects:
• Substandard Paint: It looks like they only applied a single, thin coat of paint.
• Broken Trailer Stand: The stand isn't fastened properly. The moment you remove the locking pin, it completely falls off. I have to manually guide and hold it in place whenever I want to stand or tuck it.
• Hazardous Wiring: The electrical wiring for the taillights was left hanging loosely underneath the trailer.
• Unsafe Wheel Hubs: Both hub bearings were loose, particularly on the right wheel. One hub bolt actually came off entirely. Shockingly, they used poor welding to hold it together instead of a proper hub bolt.
• Missing Hardware: The tailgate's left hinge was completely missing its lock pin. The right had a under par DIY lock pin.
The Verdict
When I first noticed the loose right wheel and brought it up to Mel, her response was absolute silence. Seeing how they handled that, I didn't even bother informing them of the other issues. I don't believe they were truthful when asked if this bulid passed their quality inspection and road worthiness.
Don't make the mistake of trying to save a few bucks. Always check for Facebook or internet reviews. Verify a builder's business credentials before handing over your hard-earned money.
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