Beyond PEV Arvostelua 311

French customer here, the team answer quickly and nicely to all my questions. They even made sure that I was aware of the tax I would have to pay in order to import it from UK to France.
The delivery was fast and well done.
I just had a problem with the charger that died for no reason, I emailed them and they answered quickly, reassuring me as they will send another one right away.
A good product sold by a nice team with a very good customer service!
Merci beaucoup, je recommande =)

El scooter es bueno, pero tiene importantes inconvenientes. 1: Sin arranque suave, solo brusco. 2: ¿Por qué se eliminó la cerradura de encendido con llave en el nuevo modelo? Sería conveniente. 3: Los botones del interruptor de giro no son convenientes, deben hacerse con un relé de 15 segundos, para que ellos mismos apaguen la señal de giro.

Excellent service…excellent product and first class postage

Verry happy with my scooter and services
Thanks

Everything was timely, the eStore is well organized and the staff on chat was friendly and helpful. I can't think of a reason not to shop there again!

Customer support was very helpful to find the correct items I wanted.
Once bought, the order was treated quickly and shipped. Well packaged, arrived in perfect condition. Very happy!

Three times ive had problems when ordering dualtron mini replacement tyre and inner tube ,the first time i did not recieve the inner tube i got a replacement days later2 d time valve was not right and 3rd time valve was not right i put on order abput valve and still got the wrong one

I was expecting a shipment via Fedex.
However, I would expect a good support from you in the future when comes to delivering spare parts etc.

Thanks.
Alex

Purchased my scooter with delivery to Jersey, excellent communication, delivery time and product.

Excellent product and customer services, unfortunately there was a mistake in getting it dispatched. I rang up and it was immediately sent overnight for next day delivery.

Great service in on-line chat and over the phone - superb

Excellent company, well run; customer service works.

Bought two Emove Cruisers from them; 2020 and 2021 versions. 2021 had a manufacturing defect some people experience. Beyond went beyond in sorting this out for me. It wasn’t their fault but they took responsibility

Should you wish to buy a scooter, I’d recommend Peter and his team.

Great tyres. Quickly received
Thank you

The order came quick and the friendly staff are very nice happy to help if you email they get back to you straight away would use them again.

Fast and efficient.Great product. Thank you

Excellent service from a very customer-centric organisation. DHL made a right mess of the delivery and it was only when the folk at Beyond PEV stepped in that it was resolved (and quickly).

I bought from Beyond PEV because of the Trustpilot reviews and it was a good decision. My scooter arrived quickly and when expected. There was a slight issue which was probably a production problem and not the responsibility of Beyond PEV but they immediately decided to ship a part foc despite it not being a warranty issue. A decent and very supportive approach.

Great catalog of spare parts, screws, electric scooters and helpful support team

I've purchased a couple of scooters from these guys in the past year, each time they have been superb to deal with. Really helpful, friendly and nothing too much trouble for them. When I have rung on the odd occasion for advice they are only too ready to help but what I find most appealing is the fact that they remember your name, not something many companies can manage.