Beyond PEV Arvostelua 311

Been trying to sort out which scooter for my son.
Phoned beyond PEV and spoke to Richard.He gave me the best advice over the phone he could.
Telephoned him again but at no point did he treat me as a time waster.Decided on an Apollo Ghost scooter but left it till the day before my sons birthday.Spoke to Richard again,he said he would have it picked and dispatched and it would arrive next day.True to his word the scooter arrived that afternoon for my son coming home from school.
My son loves the scooter,simple to assemble,he did it with my supervision.I would recommend Beyond PEV.

Communication and feedback is quite slow. You will need to be patient and even quite insistent to get any respond from them.

So was originally supposed to get the zooz 1100 when checked put but a day later one of the representatives said they last sold the last in stock to another customer by mistake. Tried to get back to them unfortunately couldn't get anywhere. So they decided if I wanted to have the zooz 750 instead. After a few moments in my head of deciding and nor wanting to wait for new stock which would take at leat 8 weeks wait I transferred to the 750 and was refunded the amount which was originally taken. The delivery took about another 2 days. Upon delivery the driver had it on a pallet which I didn't know that they could just leave on the side of the pavement/Road I thought he would take it back but they don't so be reminded of that which was bad as I had to pick it up and put it in the back garden.

Overall the bike is great fun very solid and nimble and great torque to set off.

Very nice&operative.
God save the King!

Top Service and very friendly! Pete is doing a good job with his Team!

Great service and speedy delivery highly recommended 👌

Delivery still not arrived after claiming to be fast uk Delivery!

Dispatch of the order was late. When the delivery arrived there were missing items. No response following two emails chasing for the items.

I recently purchased the Mario retro E bike from Beyond Pev and I couldn't be happier with it. The service I received was top notch and I was able to collect my bike quickly. I'll definitely be going back for the T4. Definitely recommend.

UPDATE I managed to contact someone succesfully via their site's live chat (which to be honest I'd not tried previously) very soon after posting this.
Original message:
I emailed customer support in mid-July (18th) with a product enquiry. One month on and no response. Nothing when I call the number on the website either. It's like dealing with a ghost company.
So I'm unwilling to buy anything as a result, even though the website looks entirely legit.

Searched high and low on the internet for the best coffee mug, I wanted something that was made from recycled materials and was also recyclable itself. I also wanted a non drip style sippy part, this one looked good on the internet and is exactly what I wanted. I also liked the fact they personally got in touch as I put the wrong postcode. Will probably be ordering again soon

As always, a first class service and perfect product / quick delivery !

Absolutely amazing customer service, arrived the next day as promised, we had a couple of questions regarding setting the scooter up and was talked through everything on the phone
Highly recommend this company

Slow delivery but the company was always in contact and made sure I get the package eventually even if it took them 1 month to deliver it.

I've been using this company for over two years and I've made about 5 to 6 orders and I've never had any problems with parts or delivery..

Inner tubes did not fit and customer support is not replying

Excellent service. Had a problem with my back tire after receiving my new Apollo phantom v2, they sent out a replacement tire free of charge. I would have given 5 stars however the currier service they chose to ship my tire was evri/Hermes. I am yet to receive my tire after a fake claim of attempted delivery. This is not PEV's fault I just wish it was royal mail not evri

Excellent service and very lovely scooter