Betcoin Arvostelua 276

I dont know how to call the experience with the company. Had made several deposits and succesful withdrawals,so i never thought i would receive a punch on my face like this. I was playing freely and keeping balance on my account without the fear of being robed. Won some bets lately and i noticed my account had been limited so, being frustraded about the limitations, i decided to withdraw the balance. After noticing a delay in my withdraw i try to login and see my account was blocked. They asked to send an email but since them no response, never.Sent several emails no one respondes.about 450usdc in balance and no response,no reason for account blocking nothing.If you dont call this proffesional thieves and scammers, tell me what it is. I am shocked to see some good reviews, and even though i believed they are serious,they dont bother to give a reply or a reason, we are stealing your money at least.Zero reaction.I am adding something after you replied. Dont fake people as you care. You have not replied to my emails, live chat leaves as soon as i give the email. So you have not shown the minimum respect, and now at trustpilot you pretend you respect players. Thank you

Be careful and always read reviews carefully. I did it too late... Don't repeat my mistakes. This bookmaker is a scam.

I used this site for about a week, and as long as I was losing all my bets, everything was great. I kept topping up my balance. As soon as I won a few bets and requested a withdrawal for half of my balance, my payout wasn't confirmed all day. I contacted support, and they asked me to go through verification. I completed it, and my account was immediately blocked without any explanation.

I lost $1,100, of which about $650 was my deposit. What’s surprising is that I can't even log into my account to take screenshots of my deposits and bets... However, I do have one screenshot that I took for their support, and I will try to warn the community.

The most upsetting thing is that right under my review, there are several comments warning that betcoin.ag is a scam, but unfortunately, I didn't read them in time and fell victim to fraudsters...

This bookmaker feels like Hotel California — you can check in anytime you like, but your money can never leave.

I deposited two days ago, placed a few normal bets, and then requested a withdrawal. About an hour later, my account was suddenly blocked without any explanation. No warning, no reason, no communication.

Since then, customer support has gone silent. No answers, no clarification, nothing.

It creates the impression that the platform works perfectly when you want to deposit, but the moment you ask for your own money back, problems begin. Deposits are instant. Withdrawals seem to trigger account restrictions.

My experience has been simple: you can deposit, but withdrawing is another story.

Based on what happened to me, I would strongly advise people to stay far away.

P.S. Do your own thorough research before trusting this platform. Don’t rely only on public review scores or the polished image presented on the surface. Dig deeper—look at detailed complaints, withdrawal experiences, and patterns that only become visible once you go beyond the headline ratings. You may start to question what kind of company this is, and how the reputation you see online was built. Community discussions around bookmakers often show very different experiences from the polished review pages.

Excellent customer service and fast withdrawals.

Been with Betcoin a few months and never had any issues. Offer a wide variety of sports and slots and the withdrawals are always very quick.

Scammish behaviour. I registered on their site 4 days ago, placed 2 bets. 2 days ago i wanted to login. It says that my account was blocked.

I write on their email support - they replied : Hello, please complete the following verification of your unique identity and location from the same device and connection used to place bets, within the next 4 hours

They sent me this email 23:18 when I was sleeping!!! Now refusing to communicate with me. So I lost deposit and all my winnings from my 2 bets, avoid them, its scam.

Betcoin.ag has quickly became my favorite betting site, they distinguish themself from other competitors in all contentious aspects.

They are a trusted name in an industry which is known for scams, and they offer strong and feasible bonuses when other sites offer ones with silly wagering requirements that can never be fulfilled.

The only drawback I can think of is slower withdrawals compared to instant withdrawals offered by some other sites in the space, still it is a small drawback only, and the timings for withdrawals are still good in general.

The site used to be much better... many more lines and games to play. Now the website seems robotic, clunkier and harder to use. The bonuses and rewards have gotten slashed aswell. I used to get many more perks before the website changed but overall I still enjoy the site. Theyve taken a step back but still remain a decent place to play at.

I deposited funds on Betcoin.ag and successfully completed their KYC verification.

My first withdrawal was approved and processed. However, when attempting to withdraw the remaining balance, my account was suddenly blocked and I was accused of “sportsbook abuse”.

The support team has been extremely unprofessional and even called me a “scammer” in their emails.

I asked which specific clause of the Terms of Service I violated but they refused to explain and instead told me they could hold my funds for up to 60 days.

What is even more concerning is that Betcoin’s Terms of Service directs players to submit complaints to the Curacao Gaming Authority.

However, when contacting the provided email addresses, I received automatic responses stating that Gaming Curaçao has ceased operations since August 18th 2024.

This means the official complaint procedure referenced in their Terms is no longer functional.

I am now left with no regulator and a bookmaker refusing to release my funds.

Eviten esta estafa por favor
Eviten esta estafa por favor, ahora entiendo porque tienen una puntuacion tan alta, ya que denuncian todas las reseñas negativas que evidencian la verdad de lo que son, ( como lo hacen conmigo) se vanaglorian de llevar 13 años en la industria pero lo unico que hacen es esperar que deposites para retener tu dinero.
Cuento mi caso: registre mi cuenta hace aproximadamente 6 semanas (que por cierto no te pide ningun dato, solo correo obviamente no se molestan en conocerte porque lo unico que quieren es que tu proceso de deposito sea facil y poder quedarse con tu dinero) hago mi deposito de dinero y realizo algunas apuestas (se supone que es un sitio para eso), al otro dia intento apostar y sale un error, contacto a su equipo y no me dan ninguna solucion, solo un correo que parece fantasma porque por mas que les escribi nunca recibi una respuesta, mas tarde intento ingresar a mi cuenta y ya no me lo permite, intento nuevamente contactarme a traves de un ticket, el cual tampoco hoy casi 6 semanas despues ha obtenido respuesta,
hace 2 semanas, cansado de esperar, trato de comunicarme nuevamente por correo y por chat y no hay absolutamente ninguna respuesta.
En conclusión, como mas se le puede llamar a esto? me hacen depositar mi dinero y de un momento a otro desaparecen con mas de 400 dolares que tenia en mi cuenta, sin siquiera dar una explicación, esto definitivamente es una estafa.
Hagan lo posible por no usar esta casa de apuestas, busquen alternativas mas confiables y que al menos se interesen en conocer a su cliente.

Amazing casino and reliable!

I've been using Betcoin for a few years and enjoy them for the most part. They have updated their site and added some cool features like weekly cashback and shop points that can be converted to free spins. That with a monthly bonus puts them as one of my favorite sites to play on.

I do find it annoying that their withdraws take 15-20 minutes to process but overall, I trust having my money on the site which is important at the end of the day.

They blocked my account and stole my money.