Initially the confirmation didn't arrive via e mail so I was a bit concerned. The parcel did arrive so that was good. The product was faulty but the matter was dealt with immediately a refund or re... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Rotary duster is very disappointing, very slow & poorly made, & the hand held vacuum is not much better. Definitely not worth the money.
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Delivered within a reasonable time. Was very very well packaged and arrived intact. The ordering and payment methods were easy enough.
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Very speedy from ordering to delivery Well packed product I would recommend. Regards M.C.
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Yrityksen tiedot
Yrityksen kirjoittama
Shop with Best Direct online, pioneers in unique and innovative products for the Home, Cleaning, Kitchen, DIY and Health & Fitness. The lowest prices on the Internet one click away.
Yhteystiedot
Telford Way, NN16 8PX, Kettering, Yhdistynyt kuningaskunta
- 0330 013 9987
- support@csbdirect.co.uk
- bestdirect.co.uk
4,3
Erinomainen
297 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good delivery service and communication…
Good delivery service and communication .
However it's early to say how effective the insoles are!
16. maaliskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're pleased to hear that you were happy with the delivery service and communication.
We understand it may be too early to fully assess the effectiveness of the insoles, and we appreciate you sharing your initial impressions. We truly value your support and look forward to serving you again in the future.
I ordered Vision Spectacles but I…
I ordered Vision Spectacles but I haven't received them as yet.. It's been well over week no notificatio from you to day where they are? ? Where are they? Your call centre staff are rubbish and rude.. website was ok bit not great.
9. maaliskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're sorry to hear about the delay in receiving your order and for the frustration this has caused.
We understand how important it is to receive updates on your delivery, and we apologise for any lack of communication. We will look into this matter to ensure it is properly reviewed and resolved.
We appreciate you bringing this to our attention and value your comments as they help us improve our service.
Great customer service
3. maaliskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your kind feedback. We're delighted to hear that you were happy with our customer service.
We truly appreciate your support and look forward to serving you again in the future.
Vastaus yritykseltä Bestdirect
Thank you for your feedback. We're pleased to hear that you were happy with our service.
We truly appreciate your support and look forward to serving you again in the future.
easy to order delivery very good as is…
easy to order delivery very good as is the product great.
5. maaliskuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your kind feedback. We're delighted to hear that you found the ordering process easy, the delivery very good, and that you're happy with the product.
We truly appreciate your support and look forward to serving you again in the future.
Vastaus yritykseltä Bestdirect
Thank you for your kind feedback. We're delighted to hear that you’re happy with the excellent quality.
We truly appreciate your support and look forward to serving you again in the future.
Vastaus yritykseltä Bestdirect
Thank you for your kind feedback. We're delighted to hear that you were happy with the fast delivery and good price.
We truly appreciate your support and look forward to serving you again in the future.
Vastaus yritykseltä Bestdirect
Thank you for your review! We’re glad to hear that you feel well looked after. Providing great service to our customers is always our top priority. We really appreciate your support.
Great walking stick,keeps you upright…
Great walking stick,keeps you upright rather than stooped. Delivered on time.Would highly recommended.
30. tammikuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your review! We’re delighted to hear the walking stick is helping you stay upright and that your delivery arrived on time. We really appreciate your recommendation.
The goods I received were very good…
The goods I received were very good delivered by a good man who arrived on time respected my property and was pleasant thanks bestdirect good work
25. helmikuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your kind words! We’re glad your order arrived on time and that you were happy with the delivery. We really appreciate your support!
I was informed at all stages about my…
I was informed at all stages about my delivery and I am very satisfied.
15. tammikuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback! We’re glad to hear you were kept informed and are very satisfied with your delivery.
Haven’t used it yet but looks great and…
Haven’t used it yet but looks great and delivered quickly and packed great
17. helmikuuta 2026
Vastaus yritykseltä Bestdirect
Hi, thank you for your feedback!
We’re glad to hear everything arrived quickly and well packaged.
Faulty cooker quickly replaced
Within a couple of days of receiving my Chef-0-matic 2 door oven the on/off switch stuck. When I reported this my complaint was received with friendly courtesy and efficiently dealt with. Arrangements were made for the faulty item to be collected and its replacement arrived quickly.
12. helmikuuta 2026
Vastaus yritykseltä Bestdirect
Hi, thank you for your feedback.
We’re sorry about the initial issue, but we’re glad our team could resolve it quickly and efficiently.
Box left on ground outside porch door…
Box left on ground outside porch door which was unlocked. Just a good job that it was not raining heavily.
12. helmikuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for bringing this to our attention.
We’re very sorry to hear about the way the package was delivered. This is not the level of service we expect from our delivery partners. We will be raising a formal complaint with the carrier to ensure this situation is reviewed and does not happen again.
We truly hope that, despite this delivery issue, you are satisfied with the product itself and that it meets your expectations. Your experience matters to us, and we appreciate you taking the time to share your feedback.
If you need any assistance or have questions about the product, please don’t hesitate to contact our support team.
Kind regards,
Best Direct
Air compressor
Saw this item on telly and thought just got to have one to make life easier.
9. helmikuuta 2026
Vastaus yritykseltä Bestdirect
Thank you very much for your review!
We’re delighted to hear that you decided to give the air compressor a try and that it caught your attention. We hope it makes your day-to-day tasks easier and more convenient, just as intended.
Thank you for choosing us and for sharing your experience.
Kind regards,
Best Direct
Vastaus yritykseltä Bestdirect
Thank you for your kind feedback!
We’re pleased to hear that you’re happy with our service. Your support is greatly appreciated.
Kind regards,
Best Direct
Received an excellent service from…
Received an excellent service from placing the order to my query being resolved quickly by a member of the customer care team , it’s a 10 from Jen
5. helmikuuta 2026
Vastaus yritykseltä Bestdirect
Thank you so much for your wonderful review!
We’re delighted to hear that you received excellent service from start to finish and that our customer care team was able to resolve your query quickly. Your kind words truly mean a lot to us.
Thank you for taking the time to share your experience.
Kind regards,
Best Direct
Very pleased with the Puripods
Very pleased with the Puripods. Work well and good value for money from this business. Arrived sooner than expected and well packaged.
5. helmikuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for your feedback!
We’re glad to hear you’re pleased with the Puripods and that everything arrived quickly and well packaged.
Kind regards,
Best Direct
Settee covers
Great products and prices 😃
Also great delivery too ...
Thank you Bestdirect 5 Stars
30. tammikuuta 2026
Vastaus yritykseltä Bestdirect
Thank you for the 5 stars! 😃
We’re delighted you’re happy with our products, prices, and delivery.
Best regards,
Best Direct Team
Vastaus yritykseltä Bestdirect
We’re sorry to hear about this and understand your frustration. Our goal is for you to receive exactly what you ordered.
We can see that you purchased the 3.6 METERS – STARLYF TELESCOPIC HYDROCLEANER. Please let us know which product you received and contact our customer support team at support@csbdirect.co.uk
so we can take care of this right away with a replacement.
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