Best Deal Car Hire Algarve Arvostelua 

110
•
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Second time I've rented a car here and I don't want anyone else! Every time the pick-up, explaining of the car and drop-off are perfect. Can't find anything wrong to say, so I highly recommend this!... Näytä lisää

Saanut 5/5 tähteä

Thé pick-up process was clear and simple. The car was in impeccable and clean condition. The return of the vehicule was completed very quickly. The team is very professional and friendly.

Saanut 5/5 tähteä

Absolut empfehlenswert! Kein Gelaber, kein Versuch uns noch irgendetwas auzuquatschen wie Versicherungen etc. Freundlich und gut englischsprechrnd. Transfer zum und vom Flughafen problemlos un... Näytä lisää

Saanut 5/5 tähteä

Have hired cars many many times during the past 40 years in Faro. Best Deal were absolutely perfect. Simple booking system, hire voucher received. Airport pickup by car park 4, swift shuttle bus... Näytä lisää

Yrityksen tiedot

  1. Autovuokraamo

Yrityksen kirjoittama

Best Deal Car Rentals, Ltd. has been offering car rental services since 1994, with conveniently located offices near Faro Airport, in Quarteira, and Albufeira. Our office network covers the entire Algarve, ensuring a quick response to our customers' needs. We deliver vehicles directly to your hotel or villa in areas such as Tavira, Olhão, Faro, Quinta do Lago, Vale do Lobo, Almancil, Vilamoura, Albufeira, Galé, Carvoeiro, Portimão, Praia da Rocha, Alvor, Lagos, Sagres, and any other location of your preference. We proudly received the PME Excellence award for the past five consecutive years, which motivates us to continuously improve our services. Our experienced team ensures a stress-free rental experience, and our terms and conditions are transparent, with no hidden costs. Count on us for a reliable and enjoyable car rental experience.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

110 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(110)

23 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent servise

Shuttle transport from the airport without any problems. Taking and returning the car was very quick and without any troubles. No additional fees, troubles with credit card or attempts to sell us additional payed services. Staff was very friendly too.

We rent cars several times in a year and Bestdeal is definitely one of the best company we've ever rented a car from.

We highly recommend their services.
Great job guys!

19. marraskuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent Service

Excellent Service. The car we received was brand new only 700km's. The staff who meet you at the airport are punctual and extremely friendly. They are ready to assist in what ever way possible. My experience with Best Deal Algarve was hassle free, no nonsense.

29. lokakuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good Experience

Booked through car trawler, short walk to P4 hire desk and then a 5 min shuttle to car hire location - Got an upgraded car which was in great condition - speedy process as we were on our way within 10 minutes. Depot is just off the dual carriageway next to the airport so no issues with finding our way back. On return the guy was pleasant, checked the car and drove us back to the airport - £1000 deposit on CC refunded within 12 hours. Would use again as price was very good and its a good location.

10. heinäkuuta 2018
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Appalling service, poor vehicle

I booked through Ryanair where the company was listed as offering a "meet and greet service" (now deleted). Since the flight didn't come in until 11.30pm I didn't want to mess about with a shuttle service. They did not mention a shuttle service in the follow up paperwork which said to "go to P4 and be taken to the desk". It was torrential rain and we waited at the P4 hire desk for 45 mins (including on trip back to the terminal to see if we could find out what was happening. Eventually the guy came over and said that he would have waited at the desk but it was raining so he chose to stay in the bus. This was the first time we'd heard about a bus. We had no choice but to take the bus to the (very scruffy) office. He then tried to charge us thirty euros for the late pickup even though it clearly stated in the paperwork that this had been included in the amount we had already paid. We spoke to his manager on the 'phone who said (and I quote) "we don't like to see our customers unhappy, I suggest you get a taxi back to the airport and hire from somebody else". Since it was now almost 2.00am I paid and took the car. The car was scratched on every panel and drove like a badly maintained Reliant Robin. The front tyres were barely legal which I only discovered after the long drive to Lagos in a thunderstorm. On returning the car in time for a 9.00am flight (another fee) the gates were locked until after the time arranged (we were about to leave the keys and get a taxi to the airport). There are plenty of hire companies to choose from at Faro. I strongly suggest you use someone else.

22. toukokuuta 2018
Oma-aloitteinen arvostelu
Best Deal Car Hire Algarve-logo

Vastaus yritykseltä Best Deal Car Hire Algarve

Dear Mr. Phil,

We are very sorry to hear about your experience and regret that you were unhappy with the service. We value your feedback and hope to have the opportunity to serve you better in the future.

Sincerely,
Best Deal Team

Saanut 3/5 tähteä

Cheap car hire but tread carefully

I have rented 3 times from Best Deal. I would say you need to take precautions such as damage photos or even a video. You need to walk to car park P4 at Faro airport to catch the shuttle bus. One time they were not there even though it was 6 mins before my hire time. When I called he gave me a story of how they had waited an hour for me? So if true why leave before my appointed time? Their premises are a short 5 minutes drive away. Their yard is a bit downmarket compared to the other hire companies, with car washing taking place right there. It's more functional than customer friendly. There only seemed to be one guy and the bus driver so a bit short on the ground. The guy who served me seemed to have his own issues, maybe he was overworked? Despite me standing there waiting, he excused himself and went away for 5 minutes. I refused the full insurance as I have annual excess insurance. Looking back in hindsight I wonder if that dictated the next sequence of events, because he then told me he only had a Nissan Micra although I had paid for a Seat Ibiza, a bigger vehicle. There were plenty of cars in the yard so I was a bit surprised and a little annoyed. We went out to check the damage and again in hindsight I wonder if he was trying to distract me as he went on this theatrical routine where he went and got a cloth and some spray and tried to polish off some marks on the car, while at the same time telling me it was suntan cream and would not come off. So why bother?
Anyway I took a video of all the marks/damage all around the car and it was just as well I did because on returning the vehicle without him having the damage sheet he went straight up to the car and said there was some new damage. There was no way the car had been damaged it had been sat in a basement garage most of the time. He said I would have to pay for the new damage even though the "new" damage was insignificant compared to all the existing damage. When I got my phone out and showed him the video, he then started to say he would not charge me but that the car was not theirs so it was not up to him. I then noticed that all the other vehicles had a best deal sticker in the back window except my micra. So even when I left to catch my plane I did not know if I would be charged or not which was a lot of stress. As it happened I never did get charged so maybe the video put him off I don't know. I could be paranoid but when I studied the video I noticed that his little episode with the polish was just before where he found the new damage so was he trying to distract me? I don't know.
Another weird thing about this place was that they asked me to book a return time. I discovered why when I returned the car as he was on his own and drove me to the airport in the same car I had returned leaving another customer returning a vehicle in the yard waiting.
So in summary they are very cheap in the searches but the cars and the service are a little worse and you should be very vigilant on the damage.

27. helmikuuta 2017
Oma-aloitteinen arvostelu
Best Deal Car Hire Algarve-logo

Vastaus yritykseltä Best Deal Car Hire Algarve

Dear Gerry,

Thank you for your detailed feedback and for being a repeat customer. We understand the importance of providing reliable service and vehicles that meet your expectations.

We encourage all our customers to take photos or videos of any existing damage to ensure transparency. Please note that if a customer is unhappy with the car, we always strive to offer an alternative, subject to availability.

We take such concerns seriously and will review our procedures to ensure better clarity and customer experience in the future.

Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.

Sincerely,
Best Deal Team

Saanut 5/5 tähteä

Very smooth service for car hire in Faro.

This company uses a shuttle bus system from car park 4 at the airport in Faro. The shuttle bus was waiting for us when we arrived by the check point. A very short journey to the depot and swift service. All staff very polite and courteous, speaking amazing English too. Cars all very clean and we were given a free upgrade to a bigger car, due to time of season. No problems with the car at all. On return the service again was very swift and we were dropped off right outside the departure entrance. Will definitely use again next year when we return to the Algarve.

30. lokakuuta 2016
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin