benjaminone.com Arvostelua 1 902

I requested a cash out back on January 21,2026 to venmo for $25. It is STILL pending in the queue. I have submitted multiple support tickets to only have them automatically closed with the same message of "your request is being processed. It could take up to 14 days but can be sooner". It's been nearly 3 MONTHS. before they made these updates, the app was great. I had cashed out over $200. But with their new changes, it's not worth it. It went from legit to scam-feeling. STAY AWAY FROM THIS APP!

I started out really liking this app! I got my first payout super fast. Then they “redid” their rewards program. I’ve now been waiting on 3 payouts! Since December 10,2025. It’s now middle of April. I refuse to use their app and earn more rewards until I get my payouts. And any time I contact them, I just get the generic “it’s processing”.

I have three withdrawal requests of $50 each dating from December 9, 10, 11. I also have three $50 requests dating from March 28. I haven't received any of that money.
I have emailed customer support and get the same response every time, they have many requests, they have a higher volume of requests, etc. I know all of that, but when will I get my money?!?
I also think it is ridiculous to have to pay a $0.99 processing fee for each request, especially for the first three requests. There was a statement about that being for the "immediate" or "instant" withdrawal of the money. I see nothing that is either "immediate" or "instant" about a FOUR MONTH wait!
I would rather just be told I won't get the money, if that is to be the case.
I don't understand why they had to change up the method of disbursement of money unless they are going bankrupt and won't be able to pay out.

I repeatedly get prompted to “reinstate” my daily streak even though it was already done for the day. Additionally, they changed the withdrawal model (requested $50 maximum amount allowed) and I have been waiting for 50 days.

You’re not going to get paid you play on this app. Still waiting since January 29th for my payout. They’re other apps. Started Just Play. I like it.

I used to really like this app. I would get my rewards within a few days. I've been waiting over 2 months for a withdraw. Something needs to change.

Awful! Waiting my withdrawal since January, and they still keep saying it’s in a queue! It’s $225.

Wow, this is comforting to see I am not alone with the frustration this is causing. I requested a withdrawal on January 27, 2026 and I’ve received nothing but excuses. I do not believe that this sight is a reputable sight anymore and I would encourage everyone to avoid it. I don’t know if they had someone take over the sight or what, but this is unacceptable. I don’t even mind the low payouts cuz I always received my withdrawals; but since 2026 it has been nothing but a runaround! If you haven’t signed up with this app; my best advice; DONT! There are tons of sights that offer the same games and actually fulfill your payouts. I have 2 payouts “in queue”, assuming I will never get the payout I earned.

I started using Benjamin about a year ago. At first, I was able to cash out directly to my bank account within minutes. It was the best money making app I had ever used. Then as I was about to cash out my most recent $467 in Sept 2025, they said they were putting a hold on all cash outs til Dec 3. Well Dec 3rd came and went with still no access to the money I earned. Now here we are in April 2026 (7 months later) and even after jumping through all their new hoops and restrictions, I still have not received a single penny of the money they owe me. Every time I contact support, I get the same generic reply, that my money is in the queue and will be sent soon. It makes me very sad that the best has now become a scam that doesn't pay.

This company is scamming people. I tried to cash out money I earned in August 2025 totaling $295 and with no notice received a message that withdraws were suspended until 12/3/25 to build a better website. On that day, I got numerous error messages that he system was too busy.I then had to make withdraw requests of $50 a day which have been in a processing cue since 12/9/25. Customer response is exactly the same as the others on this site, they are just auto responses and never address anything.

This app was the best before the recent upgrade in December 2025. I have multiple payouts that I started in December 2025 totaling over $200 and I have yet to see any of it. This app has turned into a scam and no one should use it!😡

I used this app for just under a year and cashed out a few hundred dollars before they suddenly stopped all withdrawals for months, promising that by a certain date withdrawals would be reinstated, and now I have been waiting since December 9th for 232 dollars.

Used to be an awesome way to get a little extra cash, pay out was quick and no issues! I’ve now had a withdrawal pending for 2 months.
Customer service is now automated and it clearly looks like their responses to Trustpilot are too!

My withdrawals are still in Queue since December 10 2025. When I emailed the suppot I got a generic email. I feel Benjamin is holding our money hostage.

I do not like now that my money has to sit for a couple months so I can maybe to get it. And even though I'm in sending emails to support team. No one has answered any of my questions. I got about $100 they owe me.

I have used this app for many years, but since they did this update to make things better. It has shas actually made things extremely worse! Terrible customer service. You would get your withdrawal within the month, but now you are waiting for several months. I highly recommend using other gaming apps that pa out instantly. This app is a joke.

What is so hard in paying your users? It was fast and simple before 12/5, now my $$$ sits in Queue? They're playing games and I see that I'm not alone in the frustration. I'd like to be paid.

I've been waiting for payment since 12-29-2025
Worst app I've ever downloaded. Absolutely disappointed 😞

They used be great but they’ve been holding my money for months. They suck!!!!

It is now April 10th 2026 and I haven't received any of the withdrawals I've requested since December 9th 2025. Originally in the app it told you how many days it would take to get your money--mine said 83 days before they changed it to say "3+ days" then just "processing". That would have been March 2nd. I have emailed support asking them nicely to release my money and they gave me a non-answer similar to the canned AI-generated responses they give on here. Ridiculous.