Bellezza Republic 

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

The Blazer I ordered didn’t look anything like the picture. It wasn’t finished. No lining inside, just the outer skin, with loads of excess material flapping around the neck and collar. False pock... Näytä lisää

Saanut 1/5 tähteä

I am really unhappy with what I received . I was so looking forward to a ‘cashmere’ pink jumper . What arrived was far from its description . The colour was dull not like the vibrant photo we all see... Näytä lisää

Saanut 5/5 tähteä

Finding great design, finish, and quality in men’s fashion has been a reliable in store experience up until now. I took a chance with Bellezza Republic online and was literally blown away. The clothes... Näytä lisää

Saanut 1/5 tähteä

The jumper that arrived is very poor quality and nothing like the description or the pictures. My daughter bought for my birthday and is really disappointed. She paid £30 and received something badl... Näytä lisää


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Kaikki arvostelut

(257)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Advertised all over Facebook and…

Advertised all over Facebook and Instagram suggesting you are getting some great Italian products that are heavily discounted.
Stop right there, this is the same poorly produced, Ill-fitting rubbish that you get from Shein and Temu. The stitching is poor and bears no resemblance to the size guide.
50-52 inch chest came in a 46, with sleeves that are 18 inches short.
No response to a request for a refund, take my advice, leave them alone, and if you are in the Uk and have ordered with a credit card, take out a section 75 claim to get ALL your money back. Ignore the postage charges they want to levy, the stuff is misleadingly described and that is all you will need to show your credit card co.

Heres the reply, ignore the fault and ask me to pay for return postage.


Fiona Glasl (Bellezza Republic)

Apr 26, 2024, 19:04 GMT+2
Hi Martin,

Thank you so much for reaching out! I am very sorry to hear the shirt you received did not fit! I understand how frustrating it can be to order online and not have the item fit properly.
As much as I would have loved to assist you with an exchange, I'm afraid the size you ordered is the largest we carry for this style at the moment.

We do accept the items for a refund, however, as you have probably already read in our return policy, we do not cover the return shipping costs for our customers. While I sincerely apologize for this, we simply do not yet have the resources to cover the costs to ship items back to our facility in Germany.

Please re-familiarize yourself with our return policy at: (removed as trustpilot do not allow links) which outlines this situation in more detail.

If covering the cost for shipping is no problem for you, I will be happy to send you the return label pdf and guide you through the refunding process.

25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey Martin! I'm truly sorry to hear about the sizing and quality issues you encountered with your recent purchase. Our customer support team has reached out via email to assist further, so please check your spam folder if you haven't received it. While we understand your concerns about return postage charges, we're committed to finding a solution that works for you. Feel free to reach out to us at support@bellezza-republic.com for any further assistance.

Saanut 5/5 tähteä

Cozy, comfy

So far, I’ve only ordered one item and waiting for another order to come this time. I ordered several sweaters and looking to order a jacket. I love the pull over with the hoodie that I received. It is warm soft great material. Hoping the rest of my items are just as good quality.

25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Read reviews next time!

Will go straight to Trustpilot reviews next time!
Shirt took nearly a month to arrive, looked very cheap compared to the Facebook photos, had no labels inside and package contained absolutely no paperwork at all.
Shirt was far too small for an XXL so have contacted Bellezza to arrange a refund which has been made as difficult and expensive as possible to try to deter me. Which it won't!

25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey George! We're terribly sorry to hear about your experience! I understand your frustration, and it's certainly not the impression we aim to leave. I see that you're already in communication with our customer support team, who are dedicated to addressing your concerns and finding a resolution. We hope you would give us a chance to straighten things out.

Saanut 5/5 tähteä

great quality, superb value backed by great customer service

Apart from the great quality, and the incredible value, the customer support team led by Fiona is fantastic and by far the most proactive I have ever come across - we have bought several fabulous pieces - occasionally we have had a sizing problem which they have sorted out fairly and diligently - so quality, exceptional value backed up by great customer service

19. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Don’t waste your time!,,

Don’t waste your time!,,
One of those online companies with a wonderful image website, but in fact just a cheap Chinese bucket shop. This company is so unprofessional it’s amazing they sell anything.
Two shirts exactly the same off instagram ordered. Lovely presentation but……..
Took three wheels to arrive
Arrived in a small plastic bag, folded in half(cheap package)
No information on shirt for washing, just very smallChinese label
No return details!!
1 x shirt arms too short 🤷‍♀️ By 2 inches
2nd shirt different style, long arms, different cut!
Definitely a purchase to avoid, such a bull#%#+ company ‘about us’ story.
Bellezza Don’t reply please, not interested in your response, you should be ashamed, you have no morals.

25. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Bad Quality product and poor customer service

Item I received is not what is shown on their website. I have ordered CHÉVALIER® FRAYED DENIM SHIRT. The quality of the cloth is very poor and not wearable. Their size fit is also very weird. I ordered small size, the sleeve length is very short and you can’t fold it more than once and if you want to keep it buttoned, it will look very odd and the measurement of shoulder and chest is of size medium. So, if you ordering it please confirm the measurements from their customer support. Oh wait! they never respond to your request or any questions. I sent so many emails to them through their website customer support link, regarding shipping and queries for shoe size that I wanted to order but I am glad i didnt. After submitting request, you will get an email saying they will respond back in few days but no one will do.
I would not recommend the product from this company.

24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

You asked how this company can improve…

You asked how this company can improve ? . . by completely removing their disgraceful presence from on-line shopping - saving innocent people lots of wasted money and time.
Wool jumper - no sheep were harmed in the harvesting of this cheap, woven cotton/acrylic mixture.
Warm - quite the opposite.
Large - wouldn't fit my cat.
Slouchy - seams stitched tight with nylon- mix thread. No stretch.
Relaxed neckline - yes, if you have a neck the width of a stick of celery. Otherwise you'd choke to death.
Colour - no resemblance to promotion photo. At all.
Delivery time - many, many weeks.
Returns policy - have you tried get your money back from these people?
No tags or labels on the garment indicating size, fabric type, where it was made, washing instructions, or proof of purchase. (Tags? they tell us, must "be intact" for a refund).
This item contravenes every aspect of the UK Trade Descriptions Act 1968.
Normally I'd fight tooth and nail to get a refund. But in this case, I feel it's more important to get this firm removed from internet trading.

24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

We purchased two shirts

We purchased two shirts, sleeves are too short for an XL ! We have requested a return, the company are not set up for prepaid return labels, therefore we have send to Germany at our own cost !
Very disappointing,, we have requested address and returns form, yet to arrive. We will try again otherwise we inform via social media that this is not a company to buy from.
Steven Horne

2. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey Steven! Thank you for your honest feedback! I'm very sorry for any disappointment caused by our return policy and process. I see our customer support team responded to your request over the weekend, but it seems you might have missed it. Could you check your spam folder to see whether it might have ended up there? We're committed to assisting you with the return process and resolving this matter promptly.

Saanut 1/5 tähteä

Beware scammers

Total scam item not deliverd contacted them 6 times through there contact form not one response and typical of scammers no contact telephone number stay clear of Bellezza Republic

7. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Navigating your website was easy and…

Navigating your website was easy and had some really nice designs, but what caught my attention the most, was the pricing... My first purchase was a "try it". Surprisingly, the two set suit was nicely crafted, the material was nice, and it didn't reflect on the pricing at all.... therefore, I ended up buying another suit.

19. maaliskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I tried to contact several times about…

I tried to contact several times about my product but no one contacted me back. I'll definitely contact my bank and ask them to block my payment

20. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey Nasimul! I'm really sorry to hear you were having trouble with getting in touch with us. I checked your order, and it's still within our shipping timeframe as stated on our website and our team did respond to your inquiry. I'd recommend checking your spam or junk folder to review our replies. We appreciate the opportunity to rectify this situation by addressing your concerns directly.

Saanut 1/5 tähteä

Total scam

Total scam. My wife bought a cashmere top with a cashmere description and pictures per the website. Received something completely different, some mix fabric with no description, no invoice/returns labels etc.

Has filled in the contact form multiple times with no acknowledgement or response at all! Complete waste of hard earned money!!!

5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey Nadir! Thank you for your honest feedback, and I sincerely apologize for any frustration caused by receiving a product that didn't match what was described. I see your wife has been coordinating with our team to address your concerns. Please have her check her spam if she can't find our responses in her inbox.Thanks for bringing this to our attention, and we appreciate your understanding as we work to make things right.

Saanut 1/5 tähteä

Very poor quality clothes, fake online pictures

I would strongly recommend everyone NOT to shop from this website, they re not designer quality, the fabric is very cheap, the buttons come loose, some items have tags in Chinese while others items are shipped to the customer without tags probably to use this and not refund the money back, It is a shame in 2024 some companies use this sort of adverts with nice pics but the quality of their products is soo low. I have submited my request for the refund a week ago and I have not heard back at all. Overall, a dissapointing experience :(

11. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey Alexandra! We're truly sorry for your disappointing experience and any difficulties you faced with your refund request. Your feedback matters a lot to us, and we're eager to turn things around for you. If you could share more details about your order, our customer support team will reach out promptly to address your concerns and ensure you're taken care of. Thank you for giving us the chance to make things right for you.

Saanut 5/5 tähteä

I’ll buy from you again and again

Your response time is great, customer service is fast and you get a real person to talk to regarding any issues

12. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey Michael! Thanks for sharing your positive experience! Providing prompt and attentive support to our customers is something we take great pride in, so it's incredibly rewarding to know that you found our response time great and that you were able to speak with a real person to address any issues you had. We strive to deliver exceptional service at every touchpoint, and it's feedback like yours that reaffirms our commitment to excellence. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out. :)

Saanut 4/5 tähteä

The suit is fantastic

The suit is fantastic! But runs small

11. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey Karen! We're pleased to hear that you love the suit, although we're sorry to hear about the sizing issue. Some of our styles do tend to run smaller, and I apologize for any inconvenience this may have caused. If you'd like to exchange it for another size, please don't hesitate to reach out to our support team at support@bellezza-republic.com. We'll be more than happy to assist you with finding the perfect fit. Thanks again for your valuable feedback!

Saanut 1/5 tähteä

Guys beware this website is likely a spam

Guys beware this website is likely a spam. I made my order in March and hasn't arrived yet. Not only that, but also the shippement number they provided cannot be found or tracked on any shipping company (i tried all of them after the tracking number was not found on the link they provided by email).
I sent them email and complained via "contact us" however no one replied.
This is becoming very alerting now considering the time consumed for delivery and thar no one replys then it is likely to be a spam. I'm so disappointed and not sure what to do or where to complain!!

16. huhtikuuta 2024
Oma-aloitteinen arvostelu
Bellezza Republic-logo

Vastaus yritykseltä Bellezza Republic

Hey Tayseer! I'm sure you are anxious to receive your order, and I'm genuinely sorry for the difficulties you experienced with reaching out through our contact form. Thanks for bringing this matter to our attention. International shipments can sometimes take a bit longer due to customs procedures, and we totally understand how frustrating that can be. Please be assured your order is well within transit and you can send us an email directly at support@bellezza-republic.com. Our friendly customer support team will do whatever they can to assist you. Thanks for your patience and understanding!

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