I can’t recommend Belgica highly enough! I had a few other companies come out to give me ideas and quotes before I finally contacted Joe at Belgica, and I’m so glad I did. Joe came out to v... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I’m delighted with my Nova chair. When there was an issue with the original, Keira was fantastic from start to finish and made sure everything was resolved properly. My replacement arrived perfect and... Näytä lisää
Yritys on vastannut
The staff in the showroom were extremely helpful and good to talk with for advice etc. Also very patient as I changed my mind on fabric on a couple of occasions. Communications were really good bet... Näytä lisää
Yritys on vastannut
Fantastic service. No pressure or pounced on when you visit store. They were very patient with us trying to choose colour schemes and fabrics so much so they allowed us to take samples home. Oh and... Näytä lisää
Yritys on vastannut
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Yhteystiedot
Grangemouth Road, EH51 0PU, Bo'ness, Yhdistynyt kuningaskunta
- 01506 829447
- admin@belgicafurniture.com
- belgicafurniture.com
4,9
Erinomainen
112 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I can’t recommend Belgica highly…
I can’t recommend Belgica highly enough! I had a few other companies come out to give me ideas and quotes before I finally contacted Joe at Belgica, and I’m so glad I did.
Joe came out to visit my home, listened carefully to my vision, and immediately understood the overall look I wanted to achieve throughout the house. We really connected, and I felt completely confident that she understood what I was trying to create.
I visited the showroom a few times and loved looking through the huge selection of beautiful fabric samples. There was so much choice, but I always felt supported and guided throughout the process.
Adrian was absolutely superb and made several pelmets for me, while Janie did a fantastic job creating my voiles and curtains. The attention to detail from both of them was exceptional. They were professional, personable and true perfectionists, and it really shows in the finished result.
I’m absolutely delighted with how everything has come together. Belgica have helped me create the home of my dreams, and I honestly couldn’t be happier with the overall look.
Thank you so much to the whole team — I can’t wait to work with you again in the future! ❤️
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Excellent Service
I’m delighted with my Nova chair. When there was an issue with the original, Keira was fantastic from start to finish and made sure everything was resolved properly. My replacement arrived perfect and I couldn’t be happier. Excellent customer service and a company I’d happily recommend.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you so much for your lovely review. We’re delighted to hear that you’re happy with your Nova chair and that Keira looked after you so well.
We always try to prioritise any service issues, as we know just how disappointing it can be when you’ve been looking forward to something new and it doesn’t arrive quite as expected. We’re really pleased we could get everything resolved quickly and that your replacement arrived perfectly.
Thank you again for your patience, your kind words and your recommendation. We hope you enjoy your new chair for many years to come!
The Belgica Furniture Team
The staff in the showroom were…helpful and knowledgeable.
The staff in the showroom were extremely helpful and good to talk with for advice etc.
Also very patient as I changed my mind on fabric on a couple of occasions.
Communications were really good between order, payment and delivery.
Delivery happened as planned and the guys were careful and had the suite unpacked and in place in quick time.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you for the lovely review! We’re delighted our showroom and delivery teams looked after you so well. We really appreciate your business and hope you enjoy your new suite for many years to come.
Very attentive and helpful staff
Very attentive and helpful staff. Communication was excellent through order to delivery.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you very much for your lovely feedback. Great communication and attentive service from order right through to delivery is exactly what we aim for, so it’s wonderful to hear we got it right.
I’ll certainly pass your kind comments on to the team — they’ll be delighted to hear them. Thank you again for choosing Belgica!
Fantastic service
Fantastic service. No pressure or pounced on when you visit store. They were very patient with us trying to choose colour schemes and fabrics so much so they allowed us to take samples home. Oh and you must visit cafe it is delicious.
Gavin & Arlene
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you so much, Gavin & Arlene, for the fantastic feedback. We really want our customers to feel relaxed and take their time when choosing the right furniture, colours and fabrics — no pressure and certainly no pouncing!
It’s lovely to hear that the team looked after you so well and gave you the time and help you needed. And we’re delighted you enjoyed the café too — we’ll certainly pass your kind comments on to both teams.
Thank you again for choosing Belgica and we hope to see you both again soon!
Customer Service Excellence at Belgica Furniture.
First class service from arriving in the showroom to delivery of our sofas this week.
All staff we came in contact with were so friendly and welcoming. Absolutely no pressure and always someone on hand to answer any questions we had.
No rush on making our final order decisions either, which did take us a while!
We also had a delicious courtesy coffee in the café, allowing us to chat by ourselves and make sure we were happy with our choices. We were listen to carefully to understand our needs and likes.
Keira gave regular email updates on our order, then called to arrange delivery. Jolene also double checked our invoice before taking our final pre-delivery payment.
The 2-man delivery team were so professional and courteous too.
Customer Service Excellence from all at Belgica Furniture.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
What a wonderful review — thank you so much for taking the time to share your experience.
We genuinely believe that choosing new furniture should be enjoyable and never rushed or pressured, so it’s fantastic to hear that you felt looked after from your first visit right through to delivery.
It’s especially lovely to see Keira, Jolene and our delivery team recognised for the part they played. I’ll certainly pass your kind words on to everyone involved — feedback like this really does give the whole team a boost.
Thank you again for choosing Belgica, and we hope you enjoy your new sofas for many years to come!
Credit where credit's due - great team!
Credit where credit's due, we received excellent service from the team at Belgica - from Jo and Keira in store to Ryan and Mason at the delivery stage. Nothing was too much trouble, poor Keira even had to store our furniture for longer because we had delays at this end. We're very pleased with it, thanks all!
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you so much for your wonderful feedback. It means a great deal to the whole team.
We're delighted to hear that Jo, Keira, Ryan and Mason looked after you so well. We'll be sure to pass on your kind words to them. Delays with a move can be stressful, so we're glad we could safely store your furniture until you were ready.
Thank you for choosing Belgica. We hope you enjoy your new furniture for many years to come, and we look forward to welcoming you back in the future.
Brilliant experience with Belgica team
We recently decided to refresh two of our bedrooms and also wanted a cost effective solution for window coverings for our daughter’s first flat that she had moved into.
Having purchased from Belgica before, we had no hesitation in ordering new bedroom furniture but were keen to enlist the help of in-house designer Jo Michel to bring our initial room design thoughts to life. It’s fair to say that our experiences with Jo and her team completely blew us away and surpassed our expectations. Jo quickly picked up on our initial ideas and brought them to life with an extra 20% ‘Je Ne Sais Quoi’ and we couldn’t be more delighted with what’s been achieved.
We would have no hesitation in recommending Jo, Janie and Adrian for anyone considering an interior refresh and needing some quality design led input backed up with excellent client service. We found the whole experience to be really enjoyable and have no doubt that we will be back at some point in the future do do it all again.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you so much for this incredible review. Reading feedback like this genuinely puts a smile on our faces and gives the whole team so much energy and motivation.
We’re absolutely delighted that Jo, Janie and Adrian helped bring your ideas to life and exceeded your expectations. Jo has a wonderful talent for taking a vision and adding that extra touch of magic, so your comments about the “20% Je Ne Sais Quoi” will mean a great deal to her and the team.
It’s also lovely to hear that you trusted us again for your bedroom furniture and your daughter’s first flat — being part of these important moments is something we never take for granted.
Thank you again for your kind words, recommendation, and continued support. We’re thrilled you enjoyed the whole experience and we’ll look forward to welcoming you back whenever you’re ready for the next refresh!
Fabulous choices and so many options of…
Fabulous choices and so many options of style, colour, fabrics etc. and now it's been delivered it's really clear it's quality furniture. Almost as important has been the excellent customer service. Absolutely delighted with our order and the whole experience. The delivery day went perfectly, the two chaps delivering were super helpful, really friendly and so considerate.
In a world of poor quality and upselling in allegedly cheap furniture shops, or on line promises not kept, it's lovely to see an independent store doing the job well.
Totally spoiled now, I can't go anywhere else for new furniture 😊
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you so much for your wonderful feedback. We’re absolutely delighted to hear how pleased you are with both your furniture and the overall experience with us.
From choosing the right styles and fabrics through to delivery day, we always aim to make the whole process as smooth and enjoyable as possible — although we don’t always get everything right, we genuinely do try our very best for every customer. It means a great deal to hear that our team, including the delivery crew, helped make your experience such a positive one.
As an independent store, comments like yours really do mean the world to us. Thank you again for your support, trust, and kind words — we hope you enjoy your beautiful new furniture for many years to come!
The kindness
The kindness shown to me when I viewed the chair and ordered it. Thank you Stuart. The informative updates. On the day of delivery there was a problem, thanks to Keira the lovely customer service lady and the delivery team who were back within minutes to fix it, with a great sense of humour.
A totally great experience.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that Stuart was able to assist you so well during your visit and ordering process, and that you found the updates helpful along the way. It’s especially great to know that, despite the hiccup on delivery day, Keira and our delivery team were able to resolve things quickly and leave you with a smile.
Your feedback means a lot to us, and we’ll be sure to pass on your appreciation to everyone involved. We’re thrilled you had such a positive experience and hope you enjoy your new chair for many years to come!
Happy Customer
We received our furniture and rug this morning from Belgica and were delighted with everything - furniture choice, quality and price, communication and staff helpfulness.
The service at Belgica was excellent from start to finish including the delivery.
All the staff who we dealt with throughout the process were extremely knowledgeable and provided us with a very positive experience. Thank you!
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you for your wonderful feedback!
We’re so pleased to hear that you’re delighted with your furniture and rug, and that everything—from the selection and quality to the pricing—met your expectations. It’s especially rewarding to know that our communication and the helpfulness of our team made a positive difference throughout your experience.
Providing excellent service from start to finish is what we strive for, so your kind words about our knowledgeable staff and smooth delivery mean a great deal to us. We’ll be sure to share your feedback with the entire team at Belgica.
Thank you again for choosing us—we hope you enjoy your new pieces for many years to come!
Very professional company, very pleased with our purchase
Belgica Furniture was a thoughrougly professional company to deal with when we ordered two Himola Rhine Sofas.
The staff were knowledgeable and provided helpful good advise when we were deciding the best sofas to suit our requirements. The sofas were ready ahead of schedule and the delivery team were also very helpful. They considered the size of our doorways and removed the sofa arms to ease the installation process. The Sofas were then carefully assembled in our living room.
The new Sofas are much comfier than our old ones, so we are very pleased with our purchase. Belgica furniture staff were easily contactable, very helpful and a pleasure to deal with through the whole process from initial look to final delivery. I would highly recommend Belgica Furniture.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you for your fantastic review!
We’re delighted to hear that you had such a positive experience with Belgica Furniture and that you’re very pleased with your new Himola Rhine sofas. It’s great to know our team was able to provide helpful advice in choosing the right sofas for your needs, and that everything—from communication to early completion—met your expectations.
We’re especially pleased that our delivery team could ensure a smooth installation by carefully handling access and assembling everything in your home. It’s wonderful to hear that your new sofas are even more comfortable than your previous ones—that’s exactly what we hope for!
Your kind words and recommendation mean a lot to us. Thank you again for choosing Belgica Furniture—we hope you enjoy your sofas for many years to come.
Replacement Sofa
Replacement sofa delivered, delivery guys were so polite and helpful, my overall experience with all members of staff at Belgica has been excellent and I would not hesitate to recommend Belgica for all your furnishing requirements
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you for your kind feedback!
We’re so pleased to hear that your replacement sofa was delivered smoothly and that our delivery team made such a positive impression with their politeness and helpfulness. It’s wonderful to know that your experience with all of our staff has been consistently excellent.
Your recommendation truly means a lot to us. Thank you for choosing Belgica—we’re delighted we could assist with your furnishing needs and hope you enjoy your new sofa!
Classy Dining Room Furniture
Top quality furniture, beautifully displayed in a well laid-out showroom.
Staff were very knowledgeable on the products and explained timescales for ordering, as well as keeping us informed on the anticipated delivery date.
Delivery & installation was an extremely efficient process and the fitting team took the time to advise on long term care of furniture.
All in all, a great experience from start to finish. Wouldn't hesitate to call in to the store for any future needs.
18. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you for your wonderful review!
We’re delighted to hear how pleased you are with your dining room furniture and that you enjoyed your visit to our showroom. It’s great to know our team’s product knowledge and clear communication around timescales made the process smooth and reassuring for you.
We’re also very pleased that our delivery and installation team provided an efficient service and took the time to share helpful advice on caring for your furniture—something we know makes a real difference in the long run.
Your kind comments about your overall experience mean a lot to us. Thank you for your support, and we look forward to welcoming you back to the store in the future!
We had the help from Jo Mickel to…
We had the help from Jo Mickel to change the look of two of our rooms and what we received was definitely the best customer service we have ever experienced,we would now class Jo as a friend but all the staff at Belgica were amazing.We have now been left with two rooms we could never have dreamed of calling our own and all down to Jo taking us to different wholesalers and recommending pieces from Belgica,Jo vision is something we could never have done on our own,would recommend Belgica to anyone and they have an excellent cafeteria as well to make your visit more like a day out.
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you so much for your incredible feedback!
We’re absolutely delighted to hear about your experience working with Jo. It’s wonderful to know that her vision, dedication, and personal approach helped transform your rooms into something beyond what you had imagined. Building that level of trust and connection truly means a lot, and we’re so pleased she could make such a lasting impression.
We’re also grateful for your kind words about the rest of our team and the overall experience at Belgica. Creating a welcoming environment—where customers can feel inspired and enjoy their visit, even down to a relaxing stop in the café—is something we take great pride in.
Thank you again for your recommendation. We hope you continue to enjoy your beautiful new spaces for many years to come!
Excellent
A great selection of quality sofas and chairs, as well as many other items and gifts. The on site cafe is also very good. The staff were so helpful with great customer service pre and post sale. We are very happy with our purchases and will recommend to friends and family and return again.
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you for your lovely review!
We’re delighted to hear that you enjoyed our wide selection of sofas, chairs, and gifts, as well as a visit to our café. It’s especially rewarding to know that our team provided helpful and attentive service both before and after your purchase.
We truly appreciate your recommendation and kind words. It means a lot to us that you’re happy with your purchases, and we look forward to welcoming you back again soon!
I couldn’t be happier with my purchase…
I couldn’t be happier with my purchase and the service I received. I’ll definitely be returning for future home needs and would highly recommend Belgica Furniture to anyone looking for top notch products and service.
29. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thanks for the fantastic feedback! We’re delighted you love your purchase and had a great experience with us. See you again soon!
— Belgica Furniture
First class business …
Belgica continues to provide beautiful furniture for homes and their staff are faultless at all times.
Highly recommend this amazing first class business.
7. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you for your kind words! We’re thrilled you love our furniture and that our staff could make the experience seamless. Recommendations like yours make all the difference—we can’t wait to welcome you back.
— Team Belgica
Faultless Service
We have been working with Jo on the interior design of our new build for the past 2 years!!! Service, commitment, friendliness and attention to detail has been absolutely amazing. We could not have gotten close to the choice of furniture and fabrics for our house.
Would highly recommend
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you so much for your wonderful review!
We’re absolutely delighted to hear about your experience working with Jo over the past two years. Her dedication, creativity, and attention to detail truly make her a gem in our room planning team, and it’s fantastic to know she’s helped bring your vision for your new build to life.
Your kind words about the service, commitment, and friendliness mean a great deal to us. We’re so pleased we could support you in selecting the perfect furniture and fabrics for your home.
Thank you again for your recommendation—it’s greatly appreciated, and we hope you enjoy your beautiful new space for many years to come!
Dealing with a problem
I had an issue with a dining room table I bought 2 years ago from Belgica. When I notified them of this, they immediately sent a representative to come to the property to rectify. This was done speedily and without issue and our table is now fully restored to the original condition. We were delighted with the way our problem was handled and the staff involved could not have been more helpful and professional. Would highly recommend
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Belgica Furniture
Thank you for your kind words! We’re so pleased Jo could help bring your vision to life over the past two years. It’s been a pleasure supporting you on such an exciting project, and we’re delighted that you’re happy with the results. Your recommendation means the world to us!
— Team Belgica
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