Bathroom Deco Arvostelua 

I purchased a outdoor charcoal bbq grill off of ypu in June for a birthday present for my daughter which was 2 days ago.She has spent today trying to assemble it,and the lid will not shut properly on it and goes to one side.im going to send pics of it. Am I able to get a refund please or can you offer any help
Many Thanks
Diane Inglett
Have sent emails but they keep getting returned to me

I had bought an ottoman and as other reviews have stated bathroom deco were much cheaper than other peer brands such as Debenhams and Wayfair. However the item came with a mark on it and as it's velvet I informed them straight away. The customer service was prompt initially but kept requesting additional photos of the item in the box outside if the box and I fulfiled all requests but now I'm getting no replies and I've emailed every single day for passed 4 days. There is no number to call so I need advice on how I can progress this further to get my refund and get the item shipped back.

Excellent prices, great communication, fast deliver and excellent quality camping kitchen

I felt compelled to write this review as my experience with Bathroom Deco was excellent and I probably would not have made a purchase from them should it not have been for other positive reviews on Trustpilot.
Firstly, the exact same storage bench I wanted was much cheaper to purchase from them compared to Wayfair, Debenhams which were £60-£80 more expensive.
Delivery was quick, within the time limit advised and customer service was super helpful.
All in all a very good experience and I definitely recommend!

The glass shelf arrived damaged.
It was very quickly replaced.
The second shelf also arrived damaged, this was also replaced very quickly.
The third shelf was finally good.
Replacement was very quick which was good.
I think the packages could be labled fragile handle with care.
As I feel the items were handled badly that's what caused the damage.

excelent quality very cheep price and quick delivery 5*****

Lets start with delivery very good received in 2 working days.
Communication from customer service absolutly fab never too much of an ask for an update on delivery timescale "me being unpatient".
Product arrived as described with all the components and the packing was superior protecting the original box.
Thank you once again (Sophia)

Great value. Delivery on time.

I made a mistake with my order - wrong colour. I emailed the company and had a reply the next morning. Problem solved in seconds and the right colour roofing felt tiles arrived in good time.

Great chair, other reviews said abit small and not as squishy as you’d expect. Agree with both points but it’s perfect for my needs. So vibrant and lovely calming rock.

Package came as expected and on time

Good value. Easy use website. Great choice of products. Goods delivered quickly.

I was doubtful about their roofing shingles offer, because it was not one of their usual products and they weren't sure what I was enquiring about at first. I was also concerned that there seem to be several companies associated with the order. However, having submitted the order, still having some doubts, I was very pleased with the speedy delivery and what looks like a genuinely good cheap Chinese product which was being offered by other traders at 50% more. When I have installed them and see how they cope with the coastal wet and windy location, I hope I still will think it was an excellent purchase.

The whole process was seamless and delivery was very quick. Amazing quality. A very happy customer.

would of liked to have received an email stating when item was dispatched is my only issue. Apart from that arrived nicely boxed and in reasonable time.

Easy to order.
Fast delivery. Item cheapest on web.
Thankyou

Can’t fault the company, 5*.
Quality of items was also excellent and a far better price than elsewhere.
Easy to order online and all that aswell.
The only negative is the tracking info from yodel, got a text on the day the delivery was coming and a two hour slot.
Previous evening it was supposedly still with Bathroom deco.
However, I managed to get away from work and get home for when items delivered.

Very good value for money. I ordered an outdoor garden table which was priced much lower than on other websites like B & Q and Robert Dyas. The same table was £112 at B & Q. We paid £78. I'm also pleased to say this company were on Topcashback too so I've earned just over £5 so it's actually cost £73. Checked the table on their website this afternoon and the price has been put up to £110 so not sure if the low price we paid was a mistake. However I ordered it on Easter Sunday, it was delivered today by Yodel who can be a bit unreliable. We hadn't heard a thing until this morning we got a text with a delivery timeslot. It's a lovely sturdy table with all weather rattan and tempered glass top. Easy to assemble and looks great. Very pleased. If the price we paid was not an error of theirs, but just a pre Spring price then it's been incredible value. Very happy.

Amazing product and quality. It came on time (slight delay with it being around Easter) but I'm really happy with the service