This is my second order from bathlabs. Had a good experience with both in terms of delivery of goods but very quickly a part broke (toilet seat fixing). I contacted them via email to report and they... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
This is my second order from bathlabs. Had a good experience with both in terms of delivery of goods but very quickly a part broke (toilet seat fixing). I contacted them via email to report and they... Näytä lisää
Yritys on vastannut
Excellent service from Bathlab. Ordered tap on Monday and it arrived on Wednesday. The bath filler was easy to fit and operate and looks great, but as mentioned in previous comments its performance... Näytä lisää
Yritys on vastannut
Purchased a rimless back to wall toilet, soft close toilet seat and concealed flush. Products are good quality. Only gripe is the flush plate is a bit cheap and I don't think it will last long. Commu... Näytä lisää
Yritys on vastannut
Once our order was placed they kept us updated at all times. The order arrived in the alloted time frame well packed and in great condition except one item the toilet seat which had been damaged in tr... Näytä lisää
Yritys on vastannut
BathLab.co.uk is an online bathroom and shower retailer committed to making your dream bathroom a reality. We work direct with our suppliers to provide the latest in bathroom design at highly affordable price. We have been selling bathrooms online for over 15 years, so we know what is important for our customers. Unlike many bathroom retailers, our stock levels are kept updated so that when you buy from us you can relax knowing that your order will be with you soon. We offer free delivery in the UK for orders over £299 and the vast majority of our products can be with you within a few days, some even on a next day basis. If you have any questions or need help with your order, we are more than happy to assist. We are smaller than some of the "giants" in our industry which means we are able to answer our customers far quicker, we take pride in offering a high standard of customer service!
Yhdistynyt kuningaskunta
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
great service from these people after a shocking experience with Wickes only just fitting the items after 3 months waiting for plumber but everything seems in order thanks

Vastaus yritykseltä BathLab.co.uk
Had a slight issue with delivery but it was resolved with ease and speed. Definitely recommend them. Craig was excellent and sorted this out very fast.

Vastaus yritykseltä BathLab.co.uk
Ordered a shower trap. Item was as described and the customer service is very responsive to any queries

Vastaus yritykseltä BathLab.co.uk
Really easy transaction and very responsive customer service when I didn't select the right delivery option through the Shop interface. Would recommend this store.

Vastaus yritykseltä BathLab.co.uk
Fast delivery and really pleased with the quality of the chrome towel hooks. So pleased I ordered a second pair for my other bathroom

Vastaus yritykseltä BathLab.co.uk
Very helpful with returns. Great quality product

Vastaus yritykseltä BathLab.co.uk
Mirror arrived very quickly and very well packaged to prevent damage during transit. Looks great out of the box, but not installed it yet.

Vastaus yritykseltä BathLab.co.uk
Fast and on time delivery 🚚
Kept updated on progress of delivery

Vastaus yritykseltä BathLab.co.uk
It was delivered very Securely wrapped and very polite on the phone no problem will use them again

Vastaus yritykseltä BathLab.co.uk
Avoid. I ordered a mirror £118.00 delivery 3 to 5 working days. Order placed on the 21st by 25th no confirmation of dispatch so contacted to say I was going away early 30th then I received an arrival date for 29th. (They claim 5 working days ,not in my calculation) The package arrived with no time to give close inspection, no obvious damage to any packaging. On the day of my return home I closely inspect removing the good surround protection to find a small in my opinion there pre packing. They just say I didn't let them know with 48hrs although they where fully aware this was impossible.

Vastaus yritykseltä BathLab.co.uk
I ordered a set of taps and a shower head and hand shower set. When they arrived I was really pleased with the quality of the taps and shower head but was confused with the quality of the hamd shower as it was plastic. I contacted bath lab and told them my concerns and they went above and beyond to source me something that matched quality. It did cost me more which was a bit dissapointing as I assumed everything I ordered would be the same, but the guys were really helpful so I can't complain. My leaving comment would be bathlab, list what items are made of so no one else makes the same mistake

Vastaus yritykseltä BathLab.co.uk

Vastaus yritykseltä BathLab.co.uk
Good service from Greg, prompt replies to product queries and arranging delivery.

Vastaus yritykseltä BathLab.co.uk
The service at this company is excellent. Unlike many bathroom supply companies, this one actually has items in stock ready for immediate dispatch. Many thanks to Greg for his courteous advice over the phone to that effect. I placed an order here after having disappointing experiences with two other companies that advertised items were available and were happy to take my money before then emailing a few days later saying items were not in stock and would be delayed for 4-6 weeks. My sink was delivered promptly, in great condition, and with enough protective packaging to probably survive an apocalypse! Would definitely use again.

Vastaus yritykseltä BathLab.co.uk
Beautiful vanity unit, just as described. Well packaged too! Thank you 👍

Vastaus yritykseltä BathLab.co.uk
Great service when ringing customer service. Delivery partner was also superb, as they delivered my heavy bathroom fixtures up to my second floor flat.

Vastaus yritykseltä BathLab.co.uk
Unable to supply ordered item so sent me a recommended alternative. After fitting the item we realised that they had recommended an incompatible item. The original order was low pressure and the recommended alternative was high pressure. BathLab would not accept responsibility or offer a refund. Poor service.

Vastaus yritykseltä BathLab.co.uk
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.