We have just received one of your bar stools and wanted to say thank you for such an excellent product and exceptionally fast delivery. From the moment we opened the box, it was obvious that... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Quality product, wide variety of stools, ordering and payment swift just like the delivery time, kept up to date throughout the process very pleased with both stools. We ordered two different styles... Näytä lisää
The stools were delivered on time and well packaged. The stools took a little time to build but when completed they looked very nice at our breakfast bar. The rotating function is useful for getting... Näytä lisää
Over the past year I have ordered bar stools from this company on 3 occasions. I had a couple of small issues the second and third time of ordering and upon contacting the sales team, both times they... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Barstools.co.uk is the UK's leading supplier of bar stools to the public and trade. We pride ourselves in having the largest range of bar stools in Europe and equally being able to retail them at very competitive prices, due to our huge buying power. All of our products are available to purchase online and we also have a lovely showroom located on the south coast.
Yhteystiedot
Unit 5 Cobham Road,, Wimborne, Dorset., BH21 7PN., Yhdistynyt kuningaskunta
- 01425 610363
- sales@barstools.co.uk
- barstools.co.uk
4,6
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 89 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Love the stools
Love the stools, great quality for the price and very swift and easy delivery
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Problematic bar stool
Had a problem with one of the stools, after telephoning and sending a little video, problem sorted, by sending new stools, all on the same day. Brilliant company to deal with.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Great choice at a competitive price
Great choice at a competitive price. Easy to order and delivery was excellent. Highly recommended.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Very nice to deal with
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Overall very satisfied.
Overall, I am pleased with product, especially the price. Delivery time was excellent. Very easy to assemble . However, the finish of the underneath could be improved. The piece of material supplied to cover the underneath is too small. This means that when you move the chair your ha is are on rough poorly finished pieces of wood. Also, a couple of washers were missing.
As I said previously, overall I am very pleased as they look very good. Just a few improvements would make them 5 star.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Perfect…
As soon as I seen it I knew it was perfect,so I bought it and it didn't disappoint.delivered on time,nicely packaged,easy assembled and it's solid,perfect for me.i would recommend this company and products 100% well happy
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Love my barstools
Love my barstools! They are so comfortable and look amazing in my new kitchen. Service was fab, had little issue with DPD but this was resolved quickly
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Good stool
Good stool, bit darker than expected but looks good with our Island. Well packaged and quick delivery, would recommend for sure.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
very fast delivery and good quality
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Quality product at a fair price
Quality product at a fair price.
Great comms and delivery.
Very happy
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Delivered on time
Delivered on time, well packaged and easy to assemble.
The stools are attractive and well made.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Fantastic stools
Fantastic stools, look great and very comfy
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Picked the barstools we wanted paid for…
Picked the barstools we wanted paid for them as they were in stock online.
Had an email the day they were due for delivery saying they didn’t have them in stock and we would have to wait another 6 weeks.
I requested a refund and they said we can offer 20% off if you wait, we declined and asked for a full refund and now can’t get any response in the last 8 days nor has any refund been made?
Shocking service AVOID
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä barstools.co.uk - the bar stool and chair specialist
Dear Jason Cutting,
We’re sorry to see your review, but we’d like to clarify the situation.
All emails sent by you were responded to within one hour of receipt during our working hours. The delay you’ve experienced was due to us not receiving a reply from you to one of our emails, which meant the order remained open. As soon as we received your response, the order was cancelled and a full refund was processed within one hour — we’re unsure how we could have acted any quicker in this instance. Full, date- and time-stamped correspondence can be provided upon request.
We do always advise customers to check their spam or junk folders, as emails can occasionally be filtered there depending on individual email settings.
We appreciate your frustration, but we can assure you that your case was handled promptly and in line with our usual service standards.
Kind regards,
The Barstools.co.uk Team
They lie about products being in stock
They lie about products being in stock, and after you purchase they tell you they're not actually in stock. They tell you they will be in stock 4 weeks later, and after 4 weeks pass, they are still not in stock, though the website says they are. They then take a long time to actually refund your money. Shady business model
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä barstools.co.uk - the bar stool and chair specialist
Dear James Blair,
We have been unable to locate an order under your name, and despite our request via Trustpilot, no order number or further details have been provided. If may be a possibility that you have ordered from elsewhere.
In order for us to investigate your experience and confirm that you are a genuine customer, we kindly ask that you contact our Customer Service team directly. You can reach us by email at sales@barstools.co.uk or by telephone on 01425 610363. Our office hours are Monday to Friday, 9am to 5pm.
We are committed to resolving any legitimate concerns and will do our utmost to address any issues you may have experienced.
We look forward to hearing from you.
Kind regards,
The Barstools.co.uk Team
Wide selection of bar stools by style and price point
Wide selection of bar stools by style and price point, and seem to have a massive stock in their warehouse. We visited their small showroom on the Ferndown Industrial Estate, found a bar stool that we really liked, then found that they had two in stock in their warehouse which we bought and took away with us.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Great breakfast bar stools
Ordered stools for my breakfast bar unfortunately they were out of stock, I was contacted and informed on expected delivery date or given the option to cancel my order. I’m so glad I waited the few days for delivery they are absolutely perfect. I would not hesitate to recommend barstools.co.uk to friends and family. Good price, great quality and friendly service what’s not to love.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
The power of social media
Order placed Mid December for delivery in February. Heard nothing so contacted them. Ignored my email so I called them,was told now planning to deliver at end of May , almost 6 months after initial order was paid for. Asked for refund, they agreed and have done nothing about it. Still waiting and fed up with being ignored and fobbed off.
Edited comment-the day after this was posted they couldn’t refund my account fast enough in exchange for a removal of my 1 star review , now changed to 3 stars,
Beware if you are ordering a ‘pre-order product, you may face a lengthy delay in receiving your items.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Excellent service high quality bar…
Excellent service high quality bar stools. Super fast delivery would highly recommend
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Product is good but...
Product is good, but delivery took weeks and I missed a filming date where I wanted to use it
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
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