Barkwellco Arvostelua 

I want my money back! I ordered the herding ball on June 28th. Still has not been shipped. Their website states shipping and processing takes 1-2 days to fulfill and, 5-7 for shipping. Still staring at my watch. I sent multiple emails. Crickets. Not one response. Then, I get an email back from Gmail saying that their server is not accepting one of the many different email addresses I sent an email to.

All of there reviews concern me on their website. I don’t think they’re legit, especially since I couldn’t review myself and had to come to Trustpilot to do a review. Scratching my head. I’m calling the bank tomorrow to dispute as I am not comfortable with this as no “Good” business would have such bad communication, lack of concern and not fulfill an order.

Based on the reviews here, this seems to be an issue! Do Not Buy from there, very suspicious.

Bought an Instinct herding ball from Barkwell because their ball looked far superior to other balls for sale on eBay. From the outset the company did not reply to my emails and the order did not show up on the tracking app the company suggested using. When the ball arrived out of the blue yesterday (nearly a month after the order) it was not the ball I ordered or what was depicted on their website and came in an unlabelled cardboard box! It appears to be one of the cheap blue and orange ones I was trying to avoid from eBay. I paid nearly three times the price of those on eBay and have obviously been scammed. In addition, because the price was stated in US dollars I assumed the order would come from the US. It ended up being sent from NSW! A month from NSW to VIC??? Also received loads of scam emails directly after the order was placed. I have sent another email demanding a refund but doubt I will hear anything back.
My advice - just buy the cheap balls from eBay!!

The Instinct Drive Ball for dogs from BarkWell did not last my Belgian Malinois 30 mins the first day and he bit a hole through it. I reached out to them and I'm waiting to see if they reply since it had a warranty

Process was good from ordering to receiving, and everything was quick.... Had the herding ball for just under 30 days, and my German Shepard popped the ball. Reached out to Barkwellco... no response for over 1 week now. No phone number to call.

Ball was great, dogs loved it, but....

As of right now, I would recommend staying away, as quality of ball doesn't stand up to the hype and business is no good at responding to issues.

Ordered their instinct herding balls, and they were responsive up until my order was delivered. I emailed them to say the packaging was flimsy (cardboard packaging was fairly thin and crushed), and the air pump that came with it feels cheaper than something you would get at a dollar store.

The ball itself doesn't look too bad, but I wouldn't know as there are a few parts and no instructions. I've asked them twice for instructions (now a week ago) and they haven't responded.

Stay away if you are looking for something that's quality.