Banggod Arvostelua 

Mi hanno perso tre spedizioni e non mi vogliono rimborsare perchè secondo loro le spedizioni sono state consegnate. Peccato che tracciando le tre spedizioni ovunque risultano in esistenti se non su un loro fantomatico sito cinese dove tutte e tre le spedizioni hanno il medesimo giorno la medesima ora e i medesimi secondi di consegna ! Truffato ora mi sono appellato a PayPal. Vediamo se ne usciamo.

Hello 60 days have passed !! I request an immediate refund. I pay for EU Priority Line delivery not by European Railway Direct Mail to wait 90 days. Once I wrote there is a package of insurance why waste time ?? No need to link to where to check the condition of the package I know very well!

Banggood made good on the product Very Satisfied!!

Bought a
"18V Electric Polisher Rotary Tool Mini Drill Set Hand Grinder Sander Craft Engraving Tool" didn't work out of the box. Wasn't the cheapest one so thought I had a chance of at least getting something that worked
Avoid Banggod at all cost!!

16 July 2020

Thank you for your email and order 86209493.

We would like to refund £10 to your payment account. You will receive the refund in the same payment method you used to place this order. And you do not need to send back the item you received.

You can receive the refund within 72hours.

We would reflect your suggestion to our relate colleagues. We are sincerely sorry for the situation.

If you received the parcel with any problem,please contact us in time.

Thank you for your understanding and your cooperation.

Looking forward to your kind reply.

Best regards.

KAY

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24 July 2020
Chat transcript

LiveChat
to me
6 hours agoDetails





Chat transcript



Question Type: Order information

Name: ivan1rajan

E-mail: ivan1rajan

order number: 86209493




Cody Fri, 07/24/20 02:30:43 am Europe/London

Hello. Welcome to Banggood. Thank you for contacting our customer service. How may I assist you today? 24Hrs, Only 24Hrs Left, hottest products are about to be sold out, Seize it now or never.




ivan1rajan 02:30:56 am

Hello




Cody 02:31:09 am

Hi




ivan1rajan 02:31:22 am

What is your insurance company name




Cody 02:32:37 am

For this query please contact here:::::::




ivan1rajan 02:33:13 am

What's that
You are that person
Why you playing




Cody 02:33:32 am

Yes, I am a person.
This information only can be given to you by email.




ivan1rajan 02:33:59 am

What is your insurance company name




Cody 02:34:04 am

This information only can be given to you by email.




ivan1rajan 02:34:25 am

I need insurance company name
Your BANGGOOD never sent me
Talk to your manager
Ask him to give my right
If you don't know then transfer it to them




Cody 02:36:14 am

Sir, Please send us email and we will be happy to help you.




ivan1rajan 02:36:31 am

What you mean
I'm taking to you straight forward and you thinking of what elses




Cody 02:37:27 am

Okay




ivan1rajan 02:37:27 am

Simple is that just need your insurance company name




Cody 02:37:31 am

Let me check that.
Thanks for waiting
It is taking some more time, Please wait.
I am sorry for the inconveniences, I will forward the concern to the service team and they will check and they will further update the details on your email within 24-48 hours.




ivan1rajan 02:46:39 am

Can you close the chat please




Cody 02:46:42 am

Is this the correct email address?

They are f...... Bu.. please don't buy any product from this company. They never give you refund, they stopped me to give return by PayPal claim.

I will not buy from banggood.com again as they did not publish my review about the Doogee MIX2 smartphone I bought from them. They did not like the truth about their service and the hidden cost such as custom or Royal Mail Handling charge of £15 in the UK. At the end you are not getting any good deal from them after taking all these risks such long waiting for delivery, poor customer service and if something goes wrong they are not keen to know. Another lengthy process for refund or exchange plus more cost. This will not help your health either as they are pretty good at stressing and winding you up.

Banggod sent me the wrong product and we not reply on the claim I sent them.

DO NOT GIVE THEM MONEY - 4 Month and still waiting for £212 refund for a broken counterfeit laptop. Write nearly everyday but always excuses, here's today's - Dear Darren, Thank you for your e-mail.
Have you receive the refund thank you
If you have any other inquiries, please do not hesitate to contact us at any time.
Best regards,
Pakho
Just sent another screen shot showing no refund. Don't risk your money, even if another company charges more for the same product pay it as it won't be counterfeit and broken.

Produkte werden Kaput geliefert, danach verlangen Sie das die Produkte auf eigene kosten zurückgesendet werden, wenn man die Rückerstattung möchte. Lieferzeiten betragen bis zu 3 Monate. Der Zoll verlang mittlerweile so hohe gebühren das schlussendlich günstiger kommt wenn man gleich im eigene Land bestellt

well i ordered stuff from banngood and it took 3 months to arrive and it was broken on arrival,temperature gauge was broken. thumper keg was damaged. do you think i could find a way to get a hold of them ,no they somehow blocked me from signing up on there site , which i may add is the only way to get there phone #.this is the second damaged thing i recieved from them. i bought a vacuum chamber heater that didnt work at all ,i managed to complain about it they pretty much said duck you.i left a message on there service line. since then i cant get thru. i thru it away finally in a fit of rage.THE WORST CUSTOMER SERVICE ever,damaged goods goods that dont work.dont waist you money. amazon carriesmost of the stuff they carrie haedache free.what a DISAPOINTMENT.

Thieves. Ordered masks 65 days back, still waiting. Product page had delivery time between 9-15 days. I paid shipping insurance on the top of it. Support comes back with new excuses and timeline everytime I contact them.

Customer service is non existent, orders are extremely late. There also seems to be no answer to questions sent over email or posted on rheir FB page? Sad

No dia 25/05/2020 efectuei uma compra na Banggood com o seguinte numero 85077354 após vários email trocados ter conversado por chat online enviei o comprovativo de pagamento por Multi Banco, continua pendente a confirmação do respectivo pagamento dizem-me para esperar mesmo depois deste tempo todo.

They never have anything in stock you will wait ages for your product and they will give you empty promises that its coming but it will not do not waste your time with this company!!!

Bad customer support service, reviews on the site are fake. Do not recommend.

Pedi o reembolso da encomenda disseram me que nao o faziam na via em que a liquidei multibanco.
Forneci a conta PayPal mesmo assim andam a arrastar o reembolso.vou ter de tomar outras medidas!
Apoio ao cliente pessimo!

Very bad overall experience. I ordered a fitness tracker and automatically it posted on Sunday ( which is a holiday) that shipment is on the way. Haven't received it yet. No communication only some bots with pre feed information. Total crap.

I placed an order on April 16th if 2020... ITS MAY 6th now and still nothing. I haven’t been able to get in contact with anyone nor has there been shown that there is any progress in my package being delivered. I’ve checked multiple upon multiple times to see if there has been any progression towards delivery. There has been none. The tracking number shows that it’s been sitting in the same place for over a month. Understandable there is a pandemic going on right now and times are tough but It’s been over a month and at this point I’d like a refund. Because if delivery is taking this long then I don’t have a lot of confidence in the quality of the product.

Many items appear in stock, but it's not true: thet are out of stock, under restocking and processing time is about 2-4 weeks.
They tease their customers

Sprawdzony, chiński sklep ... Polecam!