I ordered a dress on 9/5 for my mother’s funeral. I paid extra for priority shipping 3-5 days. I got a notice FOUR DAYS later that they had created a shipping label. It’s still sitting somewhere out... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
RUN! This had been by far one of the worst experiences I have had purchasing dresses in the last several years. I cannot believe how archaic and terrible their return policy, return timelines, and cus... Näytä lisää
The dress is okay- the color looks nice against my complexion- but it has a funny smell, and the material is cheap; however, the size fits me-I don’t have to do much altering- if any. I ordered an xs... Näytä lisää
I just ordered from Baltic Born for the first time after seeing their ads for years. I checked reviews here first and was very leery of ordering from them, but after finding two stunning emerald gree... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Baltic Born is a women's clothing company founded in Utah 2016 by three sisters, Allison, Angela, and Marianne. Known best for affordable occasion wear, Baltic Born offers dresses for weddings, baby showers, family photos, date nights, and everyday moments. They also offer wardrobe staples like jumpsuits, sweaters, swimwear, and outerwear. Every piece of clothing is designed with real bodies in mind, and collections feature size-inclusive fits and bump-friendly and nursing-friendly styles that work through every stage of life. Fit is at the heart of the brand: each garment is tested, tweaked, and tailored before it launches. Please reach out to our customer care team at hello@balticborn.com if you have any questions. We're here to help you feel confident, comfortable, and beautiful in what you wear!
Yhteystiedot
5025 W Hudson Wy, Suite 70, 84048, Lehi, Yhdysvallat
- hello@balticborn.com
- balticborn.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
RETURN POLICY NOT BLATANTLY CLEAR
It is common practice to order several dresses at once from an online vendor. This vendor should be much more straight forward with their "no refund" policy. A very shady business practice IMO
CANT RETURN FOR YOUR MONEY BACK!!
YOU CANT RETUN ITEMS FOR YOUR MONEY BACK EVEN THOUGH IT STATES “FREE RETURNS” WHICH IS VERY MISLEADING. YOU CAN ONLY RETURN FOR STORE CREDIT WHICH THE RETURN SHOULD STATE “FREE EXCHANGE” SCAM.
My wife is not happy!
Only Order if You Know You Will Like the Item
The dress I ordered was fine. Their return policy is terrible. They offer this "package protection]," which seems like it allows for free returns. However, all it does is offer insurance on the shipping. They do not offer refunds, only in-store credit. This was not clear during the checkout process. Not recommended.
The wonderful selection of dresses
The wonderful selection of dresses! The designs and colors were outstanding! Would highly recommend too family and friends!
‼️ Buy package protection‼️
My package got lost and if I hadn’t bought package protection, I’d be out $100 with no dress. Ordered on 3/13 for my baby’s first birthday party, which was on 4/6, didn’t get a dress til 4/16. Plan accordingly.
Customer service was a 6/10 experience. It took them 4 days to confirm they would be sending me a new dress from when I followed the link to make a claim.
In terms of the dress itself, I’m 5’8” and the dress is STILL way too long. So not only did I not get to wear it for the occasion I bought it for, it doesn’t fit right and will need to be hemmed if I ever plan to wear it in the future. At least it looks like the photo online.
This was purchased as a gift
This was purchased as a gift. Shipping took a litte longer than expected. Other than that, everything was fine.
I’d give zero stars if I could
I’d give zero stars if I could, received one dress with a hole in it, other dress was the wrong size, I am still waiting on credit for one of the dresses. They have no returns, store credit only and won’t refund shipping even though they sent a damaged dress! There is no contact support, only incredibly slow robotic email support. HORRIBLE experience
Poor quality, customer service, and return policy
I ordered two dresses. The fit was good for both and they were pretty, but the quality was awful. The fabrics felt like SHEIN quality (but they were over $100 each). Both had loose threads. I washed both exactly as specified. One of the dresses wound up with many long, loose threads all over. One was almost a foot long! I contacted them. They said there was nothing I could do because I already washed the dress. I would have been satisfied with exchanging it for the same dress. I wasn’t even trying to get my money back. After I told them that I would never buy from them again and I felt that they were charging high prices for items I could have gotten from a SHEIN type website for 1/3 the price, they offered me a coupon code for my next purchase. I declined because I will not be a repeat customer.
STAY AWAY FROM THIS STORE
STAY AWAY FROM THIS STORE! Return policy is abysmal. I wonder how many people have store credit that they don't even want to use because the quality is poor, NOTHING fits like it looks on the size 0 models, and once they have you're money, you're out of luck. I will NEVER shop here again, warn everyone I know to stay away, and will just have to eat the $200 "credit" I have because I refuse to do business with them.
Terrible customer service
Dress ordered had loose strings that you didn't want to cut or pull because it was a sheer material, so terrible quality.
Returning was a nightmare for both my order and my moms. Had to reach out multiple times to get the return form because their site would not let you "set a return". Then weeks past once returned and not store credit (they only provide store credit) so had to reach out again about getting the store credit be item was returned weeks ago.
Will not buy again once we use the store credit.
So disappointed!
It took weeks to receive my order. It fit wrong, material and quality was very poor. Sent email to start a return. It took a week to get a response. They gave a partial refund and only a store credit!
Buyer beware. Worse online purchase ever. A $85 dress that's worthless. The dress pictured are not the dress recieved. Do not follow this brand.
BUYER BEWARE OF BALTIC BORN
Still waiting on store credit-a month later-worst expensive shopping experience ever. And they only do a partial credit...not even full credit. So you literally cannot order a different size if the item doesn't fit! Do NOT purchase from this company. #buyerbeware
I ordered 3 dresses
I ordered 3 dresses. All came squished into one small mailing envelope
The chiffon and the thicker material dress were fine.
The cotton Vasalia dress was awful. Wrinkled beyond repair.
Also had no tags. So it was evidently returned.
Baltic Born has the return policy that you can only return for store credit. No refund. Make sure you know that
They take no responsibility for sending me a subpar item. It's not their fault that things get wrinkled in transit. Ok. Maybe don't shove 3 dresses in one envelope. Also make sure the quality is acceptable before sending.
I wound NEVER order from them again
Quality products and reliable descriptions
I have never heard of this company but ads kept popping up on pinterest. I hesistated, worrying that I'd be let down and I'd get a shein quality item. After scrolling the website for weeks, I finally bit the bullet. I ordered 2 dresses for a wedding we were attending and they were both amazing. I bought 2 with the intention of returning the one I liked least but both are amazing so now I have 2 dresses. Listing description was extremely accurate quality was amazing, and the payment/checkout process was quick and easy! I didn't need express shipping so it did take a few more days than most of us are used to but came within the expected delivery window with no issues. To be honest, I am pleasantly surprised that the algorithm actually got it right and showed me this company. Will be buying from here again!
Do Not Buy From Baltic Born!!!
Their return policy is awful, and isn't blatantly clear when ordering. Unfortunately, I did not even consider a company in 2025 would give in-store credit only. I received my package 2 weeks and 1 day after I ordered it, which is absurd within the US. Customer service didn't respond to my email asking when my package would ship. I received a dress missing a button. I filed a claim the day I received it, with a picture, and they denied it stating there wasn't enough proof.
Scam
This company is a scam company. Do not purchase. I received nothing, they acknowledged I received nothing, promised a refund, and no refund was given. Avoid.
Cheap Clothes for Expensive Price
I paid $79 for the Corinth Maxi Dress. I ordered on February 24th and did not receive my order until March 6th. When I received the order, I tried it on immediately. Wow, the fabric was so thin and just felt cheap. I was so upset. After close inspection, I noticed a two-inch hole in the belt. I submitted a claim for a damaged item, they rejected it saying it was normal. I too a video of the hole and they corrected the claim and offered to send me a new belt or a partial refund. I didn't want a new belt because I will not wear the dress because of the poor quality, so I opted for a partial refund. I think it's pretty crappy that they have such a bad refund policy AND their clothes suck. It's just a way for them to make money.
I asked how I could review the item on their website. They said a link would come a few weeks after the order was delivered. I wanted and didn't get anything. I emailed them and they said because I got a refund, I cannot review it on their website. This is just another way for their website reviews to stay high.
It is a disgusting and unethical way to run a business. Do not buy from them.
Gorgeous high quality clothes
Gorgeous high quality clothes. I love everything I’ve gotten from them. So pretty.
Never Again
Their FAQ states items will ship in 2-3 days. My items didn’t ship until the 7th business day after ordering. I reached out to them requesting a date they would ship. No response. I’m just learning now they don’t issue refunds on returned product. I will never order from them again.
Avoid at all costs
Horrible, horrible return policy and, in my opinion, deceptive. Absolutely nowhere during the checkout process was it made clear that I will never get my money back. In fact, the returns “protection” and “easy returns portal” gives the opposite impression. You better believe I would NVER have bought from them if I knew this when I made my purchase. Buyer beware!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








