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Balance Coffee Arvostelua 

365
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Easy to order, fast delivery and, best of all, delicious clean coffee. I think it was Seinfeld who said, 'Everything that comes after that first morning cup of delicious coffee is downhill'! LOL

Saanut 5/5 tähteä

I’ve tried many independent and speciality coffee houses and online sites ‘at home’ offerings and have never really been blown away by anything. Balance has changed that and I’m now completely obsesse... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Their checkout process is incredibly misleading. The layout neglects any mention of an order summary or confirmation of an order and is filled with pop-up offers that are automatically added to your... Näytä lisää

Saanut 5/5 tähteä

I have ordered before and the coffee was great. This time however and after extensive research I came with many questions before buying. Source, type detailed ingredients, health benefits etc Marks... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Paahtimot
  2. Kahvinkeittimet
  3. Kahvilamyymälä
  4. Kahvin tukkumyynti
  5. Terveysruokakauppa

Yrityksen kirjoittama

At Balance Coffee, we boost your well-being with our healthy, freshly roasted coffee and powerful mushroom elixirs. Our products are 100% natural, toxin-free, and free from mould and pesticides, ensuring a clean and nutritious coffee experience. We source beans from the top 1% of farms globally, supporting ethical and sustainable practices. Our roasting process maximises health benefits, delivering coffee rich in antioxidants and essential nutrients. Discover our range of ground coffee, whole beans, and mushroom elixirs. Our Lion's Mane Mushroom Coffee enhances focus and cognitive function, while our elixirs blend seamlessly into drinks for added health benefits without altering flavour. We’re committed to exceptional customer service, learning from every interaction to serve you better. Experience the difference with Balance Coffee. Shop now and level up your day.

The Balance Promise

Fresh healthy coffee, delivered with zero risk

Get fast, reliable shipping on every order and relax knowing you're covered by our 60-day money-back guarantee. If the coffee doesn’t meet your expectations, we’ll happily replace it or refund you. Your ritual is protected.

Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

365 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 75 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(365)

123 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I purchased three different types of…

I purchased three different types of beans and the Lions Mane Elixer from Balance. Royal Mail had some delivery issues however the support in helping to resolve them by the team at Balance was excellent. The coffee is Deee-licious - I've only tried the Rotate Espresso so far and it tastes exactly as described. I normally shop around to see what is new on the market but I will be a repeat customer from these guys. Don't miss out - try them.

26. helmikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you so much, Ribeana! We're thrilled to have you with us and can’t wait for you to try the other blends too—your support means the world to us. ☕🧡

Saanut 5/5 tähteä

I love this coffee

I love this coffee. When I finished my subscription bag early i had to go back to my old premium supermarket stuff and did not enjoy it half as much. Great beans guys ☕️

10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you so much for your kind words, Tom! We're thrilled to hear you’re loving the coffee. ☕️✨

Saanut 5/5 tähteä

Great products and service

Great products and friendly, helpful customer service!

6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you so much for the wonderful words, Julienne! We are happy that you are enjoying the coffee! Cheers ☕️

Saanut 5/5 tähteä

Excellent Customer Service

Customer service was excellent.

New coffee arrived with no concern, packaged well, and prompt delivery. Brewed well and tastes good. Will use again.

5. maaliskuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Glad to hear you’re happy with your order, Paul! We appreciate your support and look forward to serving you again. ☕😊

Saanut 5/5 tähteä

Lions Mane gets me focused for the day

I love a cup of lions mane coffee every morning. I am so much more alert and on my A game, genuinely feel like my brain has been flossed :)
It is a quality coffee and whilst it may seem a bit pricier than your supermarket roast it is worth the money and so much cheaper than a daily shop bought coffee. Love it!

4. maaliskuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you for your amazing feedback! We're thrilled to hear you're enjoying the coffee and feeling the benefits. Your support means a lot to us! 😊☕

Saanut 5/5 tähteä

Love it the Coffee, easy Customer Service

I really enjoy the coffee, but I never really realised the actual benefit of it until recently when I ran out.
The company have been great to deal with Via email and fast to respond, easy to make changes to my subscription.
Looking forward to never running out again!

3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you for your kind words, Mike! We're so glad to hear you've had a great experience with us. We appreciate your support and look forward to keeping you stocked with your favorite coffee! 😊☕

Saanut 5/5 tähteä

My wife bought me an aero press and a…

My wife bought me an aero press and a few packages of Balance's coffee. Fast to brew and tastes delicious.

Recently, bought new coffee from the shop on my own, but accidentally picked whole bean coffee. Wrote the team about the mistake and they quickly updated my order. Thanks!

28. helmikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you for your support, Oleg! We're so glad you're enjoying the coffee and that we could help with your order. Happy brewing! ☕😊

Saanut 5/5 tähteä

I can definitely recommend this company…

I can definitely recommend this company and the products I have tried so far. The coffee tastes clean, not bitter at all, and well-balanced. It is important that they test it for mold, heavy metals and other contaminants which are present in so many other brands. Delicious--a true pleasure!

20. helmikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you so much for your kind words, Ingrid! We're thrilled to hear you're enjoying the clean, well-balanced taste of our coffee. Your support means the world to us! ☕

Saanut 5/5 tähteä

Excellent customer service!

When we experienced a recent delay in receiving our shipment from Royal Mail, Balance Coffee made things right by sending an overnight replacement order. They were professional, apologetic and responsive. Excellent customer service + fabulous coffee = Loyal repeat customers!

14. helmikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you for your kind words, Lisa! We're glad we could make things right and truly appreciate your support. Enjoy your coffee! ☕

Saanut 5/5 tähteä

Amazing coffee

Amazing coffee, wonderful company ethos.
Highly recommended x

17. helmikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you for your kind words and recommendation! Cheers to more coffee sessions ☕

Saanut 5/5 tähteä

Great tasting and functional mushroom coffee

Absolutely love Balance have been drinking the Mushroom coffee now for as long as they have been producing it. I can honestly say it has literally changed my brain function.. At 54 I've never been sharper, if only this had been available during my younger years. The taste is incredible and with this stuff there is no spike and no low after. I love quality stuff and this is exactly what you get an ethical quality business and products, fast delivery and great service.

13. helmikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you for your fantastic feedback, Nicola! It's wonderful to hear how much you’re enjoying the Mushroom Coffee and the positive impact it’s had. We truly appreciate your support and are delighted you value the quality and service we strive to provide. ☕

Saanut 5/5 tähteä

Lovely company and great products

The coffee and elixirs are excellent, and I always get really personal feeling service.

13. helmikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you so much, Maitiu! We're really pleased to hear you're enjoying the coffee and elixirs. We truly appreciate your support and kind words! 😊☕

Saanut 1/5 tähteä

Be really careful with this company

Be really careful with this company. I ordered 3×1kg coffee and I received only 2kg. I am trying to get in contact with them for tree days ,but not a luck. I will not recommend to my friends. I still haven't try the coffee ,but costumer service is awful. You can't get in touch with real person only AI.

7. helmikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Hello LLiyan, we sincerely apologise for the incomplete order and any frustration this has caused. We want to assure you that we have been responding to your messages, but we're not sure if our replies are reaching you. All responses should be going to your personal email address.

Rest assured, the missing coffee was sent to your address on February 7. We’ve also just sent you another email to follow up. Please check your inbox (including spam/junk folders), and if you still haven’t received our messages, kindly reach out to us directly at orders@balancecoffee.co.uk so we can assist you further.

Looking forward to hearing from you.

Saanut 5/5 tähteä

Great customer service! Great coffee!

I’ve tried quite a few ethical/chemical free coffees for espresso and I’m really liking Balance flavour. Got off to a rocky start with problems with my espresso machine but Balance adjusted the grind and sent me another packet free of charge!! Great customer service. Great coffee. Great company.

4. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I cannot fault the customer service I…

I cannot fault the customer service I have received from the Balance coffee team.
My order arrived and unfortunately the coffee had spilt out during the delivery.
I was very much looking forward to trying the coffee and asked if there was a chance of a replacement.
They responded very quickly and they were apologetic. They offered a new pack and also a bonus to go with it!
I highly recommend Balance Coffee, not just for the coffee but for the friendly and helpful team 👌🏼 it was a nice change to have such great customer service.
Thank you.

5. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Unusual and intriguing coffees

Really unusual and intriguing range of coffees - I was looking for a special gift for someone who pretty much has everything they need or the ability to buy it. However I know they enjoy both an espresso after dinner and a noisette in the morning but are unlikely to try a coffee brand outside of their normal choices, so Balance was ideal.

8. tammikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you for your thoughtful review, Jo! It’s wonderful to hear you chose us for their espresso and noisette moments. We hope they enjoy exploring our unique range and maybe even discover a new favorite!

Your support means so much – thank you for sharing Balance Coffee with them. 😊☕

Saanut 5/5 tähteä

Balance coffee tastes amazing

Balance coffee tastes amazing, I have tried various ones and they are all delicious.
Customer service is fantastic, I had an issue with the grind as it wouldn't work in my espresso machine. I contacted customer service and they offered and advice and sent me out a free bag of coffee to try that was a different grind and it works great in my machine. I highly recommend Balance coffee.

13. tammikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you so much for your kind words, Elizabeth! We're happy to hear that you've been enjoying Balance Coffee and that our team could help find the perfect grind for your espresso machine. Providing great coffee and excellent service is what we strive for, and your recommendation means a lot to us.

Happy brewing! ☕😊

Saanut 1/5 tähteä

Was very unimpressed

Was very unimpressed. I purchased a few packs as a Christmas present. I did not subscribe yet received more in the post and had the money removed from my bank account not once but twice and that was after I contacted to ask them not to send more which I was told would not happen. I have asked yet again for them to cease sending coffee , got same reply as before so it will be interesting to see if they actually have listened this time.🤬

25. tammikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

We are truly sorry for the misunderstanding and the inconvenience caused, Sandra. We completely understand your frustration and sincerely apologise.

We’ve replied to your email and hope the resolution provided will help make up for this experience. If there’s anything further we can do, please don’t hesitate to let us know. 🙏🏻

Saanut 5/5 tähteä

Excellent coffee

Excellent coffee - the smoothest strong coffee I've tasted. And following a recent problem (self-inflicted) with my subscription, great customer service, too.

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Balance Coffee-logo

Vastaus yritykseltä Balance Coffee

Thank you for the kind words! We’re so glad you’re enjoying the coffee and that we could help resolve your subscription issue. Your support means so much to us!☕️

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