Bakerboxx Arvostelua 

68
TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Purchased subscription for an Xmas present for my partner. She has repeatedly emailed to receive the box and has had nothing but apologies and guarantees that they will be sent out, even the promise o... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Customer Service respond quickly and are very helpful. I look forward to receiving my subscription box every month. I would definitely recommend. Thank you.

Saanut 2/5 tähteä

Bought a subscription for my daughter for Christmas, the first box arrived on time but for subsequent boxes I had to repeatedly chase. Excuses given were; I had not activated my subscription in time f... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I received my first Bakerboxx on Friday and was excited to get started. The packaging looked great and the recipe card contained was straight forward to follow. I had a few initial questions - these... Näytä lisää


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

68 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 71 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,5

Kaikki arvostelut

(68)

19 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very Impressed!

I received my first Bakerboxx on Friday and was excited to get started. The packaging looked great and the recipe card contained was straight forward to follow. I had a few initial questions - these were answered politely and promptly.
On sampling the finished product, I couldn’t believe that myself as a novice baker could bake something as delicious!
I highly recommend this great concept, completely stress free, easy to follow and fun to make. I look forward to receiving my next Boxx!

25. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I recently subscribed to BakerBoxx and…

I recently subscribed to BakerBoxx and couldn't be happier! The bake-at-home recipes are easy to follow, and the ingredients are always fresh and high-quality.

Each month brings new and exciting treats to try. It’s a fun way to enjoy baking at home, and I love the convenience of having everything delivered. Highly recommend!

16. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Christmas made easy!

What a great concept! I purchased the subscription service for myself and wow I really am impressed so far - from the product/recipes I have received, packaging, delivery and prompt response to some questions I had initially I couldn’t recommend more. This really has made Christmas easy this year as it will make a great gift for a number of my family members! Thank you!!

15. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

hopeless communications

Impossible to solve my problem as this company wont respond to either the chat box or an email or supply a telephone number. my order has been stuck for months.
Since I wrote this review Bakerboxx have contacted me and very efficiently fixed my problem.
I am now happy with the outcome. and would give them 3 stars.

5. lokakuuta 2024
Oma-aloitteinen arvostelu
Bakerboxx-logo

Vastaus yritykseltä Bakerboxx

Hi Brian, sorry to hear you are having issues, we cant find any communications from yourself, please can you contact us at subscriptions@bakerboxx.com so we can swiftly resolve the matter for you? Kind Regards James

Saanut 5/5 tähteä

This is such a treat ....

This is such a great idea . I received my subscription as a gift and was so excited to get started . The whole way that the package was organised made the baking straight forward ... for a novice with asperations ! . I am so looking forward to my next boxx . I had a few questions to ask and l received prompt responses from this company . Very happy with my experience and l wouldn't hesitate to recommend them .

17. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Pretty poor

Pretty poor. Clearly a start-up, so I make some allowance made for that, but it's really not acceptable to not have any channels that can respond in a timely manner to a customer query.
In this case, neither their chat or email responded for several days, and even then, their approach was defensive, rather than empathetic and customer focussed.
As a consequence, I've cancelled my order for now, but may come back when they've got their act together, as it's a nice concept.

27. elokuuta 2024
Saanut 5/5 tähteä

This site is so great it legit I love…

This site is so great it legit I love it. My family is poor. We don’t have a lot of money. I would love to win $500 just sent to my family back in my mother is very poor, but I would love to send her that kind of money, but I hope I win. If I win,that would make my families prayers, and our health better

10. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A super gift idea

A super gift idea. Great variety of baking recipes - it was exciting opening the box each month to see what was inside. Simple to follow instructions and very useful ‘make it again’ details means I can make our favourites again.

31. heinäkuuta 2024
Saanut 5/5 tähteä

Very helpful lady sorted out all my…

Very helpful lady sorted out all my questions

3. heinäkuuta 2024
Bakerboxx-logo

Vastaus yritykseltä Bakerboxx

Thank you Ann, we appreciate your feedback and will pass on your comments to my colleague who dealt with your enquiry, Kind Regards James

Saanut 5/5 tähteä

Bread Subscription Customer

I have been a bread subscription customer for over a year and I have been consistently impressed with the monthly bakes. There has been the rare occasions where I have had to reach out to support, but when necessary, I have received polite and timely assistance. Highly recommended.

11. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ordered for a budding baker in the…

Ordered for a budding baker in the family, had a few questions around the process which were dealt with quickly and efficiently. Not sampled the first recipe yet but looking forward to their recreation of the lovely picture on the recipe card!

13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Nice but pricey

Recipes have been nice but the box feels very overpriced for what it is, essentially just some flour and olive oil. I was expecting more varied and interesting recipes (so far have had cinnamon buns and burger buns).
A fun present but I wouldn't renew it.

10. toukokuuta 2024
Saanut 1/5 tähteä

Poor customer service

I signed up for a bread baking subscription last year but cancelled when I had to chase my monthly boxes. However when I received the boxes they were very good so this year I decided to order again but, wanting to avoid the subscription service, I ordered 3 one-off baking boxes for £48 on the 9th April. Delivery was stated as 3-5 working days. Once again I did not receive the boxes. I contacted Bakerboxx via live chat on the 17th April and by email on both the 22nd and 29th April regarding my order. Each time I received an automated reply stating that I would be contacted within 48hrs. Each time I did not receive any further response. Bakerboxx do not provide any other means of contact. Consequently in May I contacted my credit card company to seek assistance in obtaining a refund. Following this Bakerboxx sent me this link repeatedly requesting that I rate my experience with their company so here it is: In my experience, I am sad to say, Bakerboxx did not fulfill my order nor did they provide any customer service as it is impossible to make contact with anyone - which left me with no goods and £48 out of pocket and the hassle of trying to obtain a refund via my payment method. Their bread baking boxes are good but they need to improve delivery and respond to customers.

9. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing gift idea!

Bought a subscription as a present for my husband. Amazing quality product and end result very yummy.
Fast and great customer service through out my purchase. Can’t wait to try the next delicious treat.

10. huhtikuuta 2024
Oma-aloitteinen arvostelu

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