Back to the OfficeArvostelua 

338
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Finding replacement batteries for Lenovo laptops is not straightforward - the toughest part is finding the exact component (I went for the BTI compatible) and then potential suppliers. Back to the Off... Näytä lisää

Saanut 5/5 tähteä

For me and the product absolutely 1st Class Service, Product in stock, Best Price, Super free delivery in a very timely manner, had more emails than ever in regards to this order, thank you for your g... Näytä lisää

Saanut 1/5 tähteä

I dont recommend this site ,they will charge you collection fee of £9.99 if you want to return ,Still haven't received my order,order 29 April and today 8 of may ,they told will be delivered today... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I ordered a premium quality mobile phone case which was cheaper than anywhere else I could find online. Often websites offering low prices also deliver low service or worse still, nothing at all - I'v... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Toimistotarvikemyynti
  2. Tietokonetarvikekauppa
  3. Tietokoneet ja tarvikkeet
  4. Elektroniikkaliike
  5. Pelikauppa

Tietoja yrityksestä Back to the Office

Yrityksen kirjoittama

Back to the Office is one of the UK's leading suppliers of computer hardware and PC components. Custom PCs, Gaming Equipment, Office Supplies, and Furniture.

Flexible payment options such as Clearpay, LayBuy, and Klarna available at checkout to spread the cost of your purchase.

Welcome to Back to the Office! We are a team of technology enthusiasts who are passionate about providing our customers with the latest and greatest tech products.

We believe that technology should be accessible to everyone. Our mission is to make it easy for you to find the products you need to stay connected, entertained, and productive. Whether you're a student, a professional, or simply someone who loves gadgets, we've got you covered.

Back to the Office was founded in 2022 by Jamie Wright and Andy Henderson. With a background in technology and a passion for entrepreneurship, we saw an opportunity to bring the latest tech products at affordable prices with many flexible payment options such as Clearpay, Klarna & LayBuy to help spread the cost.

Our Products

We carry a wide range of technology products, from smartphones and laptops to smart home devices and gaming consoles. We work with the top brands in the industry to ensure that our customers have access to the latest and greatest products on the market.

Our Promise

At Back to the Office, we believe that technology should be easy and accessible. That's why we promise to provide our customers with:

A wide selection of products: We carry products from the top brands in the industry, so you can be sure you're getting the best of the best.

Expert advice: Our team of technology experts is here to answer your questions and help you find the products that are right for you.

Personalised service: We believe in getting to know our customers and providing personalised service that meets their unique needs. We’ll reach out to each and every customer after you’ve placed an order, so feel free to respond and we’ll have a chat. 🙂

Competitive pricing and flexible payment options:

We offer competitive pricing on all of our products, We will always offer flexible options too.

We have a great partnership with Klarna, Clearpay & Laybuy so you’ll always be able to spread the cost of your purchases. You can get the technology you need without breaking the bank.

Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

338 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 85 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(338)

58 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very satisfied

Item was well priced and arrived very quickly in a well protected container. Email updates on tracking were frequent. Very pleased with my first order.

12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing!

Amazing!! Ordered and received it the next day, so fast! Absolutely love my new laptop, great service.

10. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I am waiting

I am waiting, no updates. Nothing happened by 2 working days , delivery was expensive and should be up to 3 days. I am left without any guarantee than delivery will arrive today ...

5. heinäkuuta 2024
Oma-aloitteinen arvostelu
Back to the Office-logo

Vastaus yritykseltä Back to the Office

Good Morning Jay,

I am sorry you felt the need to leave a 1* review instead of contacting us for an update. Please feel free to reach out to us at: hello@backtotheoffice.co.uk

I can see you placed your order on Friday 5th July, with our Express Delivery service (which is 1-3 working days as stated on our website). We do offer a Standard Delivery Service, which is free of charge for orders over £50, so this option was also available to you.

Today is Tuesday 9th July (which is the 2nd working day since placing your order), and your order is scheduled to be shipped today and delivered tomorrow (which would be the 3rd working day). You will also receive tracking updates via email.

As per the above, your order is on track to be delivered within the scheduled timeframe, so we believe the 1* review is unjustified on this occasion and had you had requested an update from us, we would have happily advised.

We look forward to you reaching out to us to discuss this further.

Thanks,
Andy & Jamie
Back to the Office

*Update - The order was delivered on Weds 10th July as scheduled, which was the 3rd working day since placing the order, so it was within the timeframe set out to the customer when checking out on our website.

Saanut 5/5 tähteä

Excellent customer service

Great price for the item, cheaper than anywhere else. Fast and efficient customer service. Sadly, I had to return the item as I miscalculated the delivery date but Andy was extremely quick at getting back to me and very helpful, understanding and got a refund straight away.

5. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Speedy service!

Really surprised by how fast the product arrived and also how much cheaper it was than anywhere else online. Great value, great service!

27. kesäkuuta 2024
Saanut 3/5 tähteä

I think as a citizen of Barrhead at age…

I think as a citizen of Barrhead at age 51 and in a private let for 10 yrs way not one offer i think im entitled to a house in barrhead but every other pesrson not from Barrhead is wellcomed with opened arms

30. toukokuuta 2024
Back to the Office-logo

Vastaus yritykseltä Back to the Office

Hi Amanda,

Thanks for the review, although, I believe this review is for another business.

You did purchase from us at the end of May, which was for a Television. (I hope the TV is doing you OK)

So I'm not sure what this review is in reference to.

If you could take a look at it and change it to reference your experience with us? (www.backtotheoffice.co.uk, an online technology store)

I don't believe we had any issues with your order. But if you'd like to get in touch, please feel free to reach out.

Thanks,
Jamie

Saanut 1/5 tähteä

Amazing company order a tv on 13 June…

Amazing company order a tv on 13 June 2024 now is 19 June 2024 still show me my order is Ben picked by the professionals pickers😂😂😂😂😂😂😂😂😂😂😂😂 I advice everybody to choose this company if they have nothing to do with money they still pick the TV even know😂😂😂omg

13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Your airpod not good

Your airpod not good
Because right side buds not working

29. toukokuuta 2024
Back to the Office-logo

Vastaus yritykseltä Back to the Office

Hi Rai,

Thanks for leaving the review, although quite disappointed you haven't reached out to us to try and resolve the issue prior to leaving the 1* review as we are always on hand to help.

Could I ask why, as this issue could have easily been resolved?

We can most certainly try and assist you with the issue you are facing and send out a replacement if needed.

If you'd like any assistance with this, please reach out to us on our live chat or send us an email at hello@backtotheoffice.co.uk

We are here to help, either troubleshoot your issue or replace the Airpods.

Thanks,
Jamie
Back to the Office.

Update 1: We still have had no communication from Rai regarding these Airpods. (Please get in touch and we can resolve your issue)

Update 2: Rai is still to get in contact with us to resolve this issue, we can replace your AirPods if they are faulty.

Saanut 1/5 tähteä

They offer express delivery & charge…

They offer express delivery & charge for it……

It is not express delivery it is shocking stay clear of this company

Edit 11th June to combat that pathetic reply…..

My order was made on the 6th June — no update & no movement was given on the items via tracking exec……

The company is a complete joke & their reply here is laughable!!!!

10. kesäkuuta 2024
Oma-aloitteinen arvostelu
Back to the Office-logo

Vastaus yritykseltä Back to the Office

Hi Kirk,

Thanks for taking the time to leave your 1* review, although we have to disagree with it.

You ordered from us on Thursday 6th June 2024, on an Express service to Northern Ireland. (We advised in our email reply to you on Saturday that this shouldn't have been allowed due to us temporally turning Express shipping off, and there was a system error which allowed NI addresses to still use this service)

We did, however, advise that we'd still be able to get this to you within the Express timeframe (1-3 Working Days), which is clearly stated in our shipping policy on the link below.

https://www.backtotheoffice.co.uk/pages/shipping-policy

You'll also see on the top of this page in red text that it clearly states Express shipping is not currently available.

The delivery estimate of your order when you placed it was between Friday 7th June 2024 - Tuesday 11th June 2024.

Today is Monday the 10th of June 2024, and we could have shipped this to arrive with you by Tomorrow if you didn't cancel. Which is still within the timeframe advertised to you.

Our shipping policy also states -

"Express delivery is available to UK mainland postcodes and delivery to the Scottish Islands and Northern Ireland are not guaranteed, therefore we advise delivery within 2-3 working days (Mon-Fri) to these locations. Please note we do not deliver to PO Box addresses."

Could we ask if you read these details before placing your order?

In regards to the cost, standard shipping to Northern Ireland is charged at £9.99, and Express at £12.99, £3 more than you would have paid on our standard delivery terms.

It costs us £19.99 to ship to Northern Ireland so we still lose on our shipping costs regardless if it's Express or Standard. (We could charge £19.99, but we choose not to so that we keep the price low for our customers)

As I've previously mentioned, Northern Ireland addresses were accidentally allowed to be placed on Express shipping, which we've now rectified.

If you would like to discuss this further, please feel free to reply to the email we've sent you.

Regards,
Jamie
Back to the Office

Saanut 5/5 tähteä

Superb customer service

I ordered Ddr4 ram but meant to order DDR4 sodimm

Explained what happened and without fuss they despatched replacements and collected the unopened RAM service that guarantees future purchases

29. toukokuuta 2024
Saanut 5/5 tähteä

FIRST CLASS

Delighted with the experience of ordering from BTTO.

Great choice and competitive prices.

Wil definitely be a returning customer.

12. toukokuuta 2024
Oma-aloitteinen arvostelu

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