Azora Finance Arvostelua 

Customer service is very poor.

While the staff are polite and friendly, they don't seem to be able to provide basic assistance very well.

I have called up for assistance and always get Rochelle. She has never been able to resolve my simple call the first time. I always have to call back (previous contact about interest to see a breakdown of what I was paying also required multiple calls)

This time around, I am on my third call and escalated to a snarky -- I'm guessing team leader because she is transferring to another manager as I write this. (I worked in call centres for years, the snarky response of this TL was unwarranted, argumentative, talking over me and rude under the guise of her projecting those things were coming from me) The next person I spoke with was friendly again and has explained that this is not a typical thing they are asked for and they will check with another person to see if they can do it

What is it I am asking for?
On a business equipment loan, I am asking for a financial statement for tax
July 1 to June 30 with interest and fees

That's it. That's all I want. My other loan companies provide these in a simple and accessible manner

Apparently, the reason they are giving me- they can't show me a financial year of interest is because it was an amortisation loan… so, because they knew what the interest would be every month for the entirety of the loan before the loan was granted, they are unable to show the financial years monthly interest? seems silly to me

Simon was wonderful to deal with. He communicated well, often and fairly.

I had an excellent experience with Azora Car Loans. Simon Waterhouse was professional, understanding, and efficient throughout the entire process. He got straight onto my application without wasting any time, and I was approved much faster than I expected.

From application to driving away in my new ute, the whole process took just two days. I couldn't be happier with the service I received.

I highly recommend Azora Car Loans to anyone looking for a hassle-free finance experience, and I wouldn't hesitate to use them again in the future.

Thank you again, Simon, and your team, for making the entire process so easy and stress-free. I truly appreciate everything you did.

It was easy and online. Thankyou

Tanja made the process seamless, helpful with very quick responses !

Great communication

Friendly and fast help. Very easy to deal with and prompt service. Would recommend highly

Great response time and very friendly

Easy process
Quick and efficient
Outstanding communication

Very quick and easy process, Chris was amazing to deal with. This has most definitely been the most enjoyable car-finance experience I’ve had to date.

The application process was easy and fast , had great service

Simon at Azora made everything quite simple and understanding. I applied thinking I wouldn't be approved but yet I was. I couldn't be happier with their service.

Great friendly service. Helped with questions. Definitely will recommend 👌

The company really helped me secure a loan for a car. They went above and beyond and were really easy to deal with thanks so much.

Simon has been amazing and so helpful l would definitely recommend Azora to anyone that needs finances for a car

Fast, easy, friendly service. Thank you Chis and the team at Azora

Chris was fantastic. Fast and efficient. From start to finish. I highly recommend