Ships out really quickly, the packaging used fits through my letterbox which is a really great bonus to me as I don't have to wait at home. I really like that steps are being taken to combat bots, and... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My order arrived very quickly but had unfortunately become open during transit, meaning 1 of the items had fallen out. I messaged on Facebook regarding this and was sent out a replacement straight awa... Näytä lisää
Great family run company, always fair and honest when it comes to new Pokemon releases. They're making sure product gets into the hands of the collectors and not resellers, which I fully support. Was... Näytä lisää
I've used Axis a few times now and cannot fault them. Amazing pre-order service. Products arrived on release date via Royal Mail. Kept up to date with delivery notifications all the way through. Great... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Family run TCG, Board Games, Puzzle Games and collectables. From Minix and Funko pop figures to Pokemon cards and One Piece TCG. Selling a curated range of games and accessories at the best possible prices. Free shipping over £40 Brands offered include: Pokemon, Funko, VaultX, Ultra Pro, One Piece, Dragon Ball, Catan, Star Wars Unlimited, Sensory Genius and many more. Based in Telford, England we are an online only retailer that ships Globally
Yhteystiedot
Stafford Park 1, Telford, Shropshire,, TF3 3BD, Telford, Yhdistynyt kuningaskunta
- darren@axisgaming.co.uk
- axisgaming.co.uk
4,7
Erinomainen
126 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Highly recommend
Very quick shipping, well packaged and always good value. Highly recommend
22. kesäkuuta 2026
10/10 customer service
My order arrived very quickly but had unfortunately become open during transit, meaning 1 of the items had fallen out. I messaged on Facebook regarding this and was sent out a replacement straight away! Would highly recommend Axis Gaming.
15. kesäkuuta 2026
Sent me a damaged item
Sent me a damaged item. They asked if the packaging was damaged too, I informed them it was not. They then tried to claim I'd be responsible for return postage (their policies do not trump UK Consumer Rights laws). Then went mysteriously silent when I pointed this out. (My reply was on Weds and it's now Sun.)
Wish I didn't have to leave this feedback, but don't have much choice at this point.
7. kesäkuuta 2026
Vastaus yritykseltä Axis Gaming LTD
Hi Elle - apologies but we don't seem to have had your responses come in. Can you drop an e-mail to us please to get this sorted - darren@axisgaming.co.uk.
Great experience
Ships out really quickly, the packaging used fits through my letterbox which is a really great bonus to me as I don't have to wait at home. I really like that steps are being taken to combat bots, and that there are order limits to stop people buying out all the stock. Great communication.
1. kesäkuuta 2026
Vastaus yritykseltä Axis Gaming LTD
Thanks Amber!
Vastaus yritykseltä Axis Gaming LTD
Thanks for taking the time to leave us a review Andrew - it makes a massive difference to small companies :-)
Amazing shop
Super quick delivery even with the bank holiday, it arrived while I was on holiday but it’s all turned up pristine. Seriously can’t thank them enough
31. toukokuuta 2026
Vastaus yritykseltä Axis Gaming LTD
Thank you for you feedback :-)
Very helpful and friendly customer…
Very helpful and friendly customer service. Very quick delivery timing. Fantastic all round !
15. toukokuuta 2026
Vastaus yritykseltä Axis Gaming LTD
Appreciate you taking the time to leave us a review Joshua
Absolute joke of a company
Absolute joke of a company. Cancelled all my orders because a discount code they implemented didn’t work twice. Now I’ve got to wait for a lot of money to get refunded. Nice one!
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Axis Gaming LTD
Although we issued the refund on the day of the order on our side it can take up to 7 working days for the funds to return to customers accounts. This is outside of our control and the same for most retailers.
However, the voucher codes were with in our gift - and we made a mistake here, and we have put steps in place to avoid reoccurrence.
For background info for those interested:
We issued a voucher code for Starwars day - £50 off when you spend over £100. This was exclusive to our mailing list. The voucher did not behave as expected and Mason noticed that the code removed £50 per item in the basket even if the item was less than £100. So the code allowed £150 off a basket of 3 items that only came to £160. So it charged just £10. Mason realising this placed a large number of orders.
We contacted Mason immediately to explain and that the orders would be cancelled but he was free to re-order and re-use the codes once corrected. Multiple uses was fine as long as it was once per order and on orders of over £100 before the discount.
In our haste to correct the initial error when the code was updated, despite the offer being for purchases over £100 the code allowed itself to be applied to smaller baskets. i.e. £50 off a £60 item. unfortunately this then meant more orders were subsequently cancelled.
You won't find better.
I've used Axis a few times now and cannot fault them. Amazing pre-order service. Products arrived on release date via Royal Mail. Kept up to date with delivery notifications all the way through. Great discount on product that is extremely hard to beat! Would highly recommend.
24. huhtikuuta 2026
Great independent store
Great independent store.
Will always buy from this place.
20. maaliskuuta 2026
Always an excellent experience from…
Always an excellent experience from Axis Gaming, great communication surrounding my order and quickly dispatched!
26. maaliskuuta 2026
10/10
10/10 people fast delivery, good customer service, and I can tell they don’t weigh booster boxes because the one I got was a little too good
13. maaliskuuta 2026
Great customer service
Excellent communication from Axis as usual and a massive pleasure to do business with. Items always arrive on time and are really well packed.
7. maaliskuuta 2026
Axis Gaming are always brilliant
Axis Gaming are always brilliant! Quick delivery and great packaging. Cannot fault them ☺️
30. tammikuuta 2026
Amazing as always
Always a pleasure buying from Axis. Love the streams on ebay as well great bargains 😻
3. maaliskuuta 2026
Great family run company
Great family run company, always fair and honest when it comes to new Pokemon releases. They're making sure product gets into the hands of the collectors and not resellers, which I fully support. Was lucky enough to get an email to buy an ASC ETB and whilst I didn't pull anything super rare, was still a fun experience and I enjoyed seeing the new cards :) Thank you AXIS!! X
26. helmikuuta 2026
Pokemon
Great process to enable a fair chance for people to get product. Great communication and quick delivery. Thanks
20. helmikuuta 2026
A+++
A++
Went over and above to ensure product was delivered on or before release date!
20. helmikuuta 2026
Trusted seller and good comms
8. helmikuuta 2026
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