Not often I provide reviews but on this occasion it was needed. Ordered 2 tins of the topps football cards. When I received them, there was only one tin. I emailed Parabox and within half an hour... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I’ve been using Parabox Games for over a year now since getting back into collecting Pokémon cards, and they have been absolutely flawless. Every order arrives safely and quickly. What really sets... Näytä lisää
Yritys on vastannut
Since Early 2025, I have been a very satisfied Parabox customer and have ordered from them on numerous occasions. I have found their staff to be reliable, honest and very helpful, especially with T... Näytä lisää
Yritys on vastannut
I placed an order for a Booster Box of Chaos Rising and to my surprise it arrived the very next day. Super impressed with the level of service. The queue system was also implemented fair and cle... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Parabox Games is your trusted source for all things gaming, specialising in trading card games like Pokemon, Magic: The Gathering, and One Piece. We pride ourselves on delivering exceptional customer service, a wide selection of the latest cards, and a seamless shopping experience. Whether you’re a seasoned player or a newcomer, Parabox is committed to fueling your passion for gaming with quality products and a vibrant community. Shop with confidence, knowing that we value your trust and strive to exceed your expectations every step of the way.
Yhteystiedot
Ground Floor, Unit 3, Millers Yard, LE16 7PW, Market Harborough, Yhdistynyt kuningaskunta
- 0330 010 9898
- hello@parabox.co.uk
- parabox.co.uk
4,8
Erinomainen
158 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptional customer service
Not often I provide reviews but on this occasion it was needed.
Ordered 2 tins of the topps football cards. When I received them, there was only one tin. I emailed Parabox and within half an hour they’d send the replacement tin out with next day delivery with a couple of extra Liverpool cards for my son.
Unbelievable service and an absolute pleasure to deal with. First time using them and it won’t be my last
17. kesäkuuta 2026
Vastaus yritykseltä Parabox Games
Hi Josh,
Thank you so much for taking the time to leave such a kind review.
We’re sorry that your order wasn’t quite right when it arrived, but we’re really pleased we were able to get everything sorted quickly for you. We know how disappointing it can be when you’re excited to open something and it’s not all there, so getting the replacement out as fast as possible was the least we could do.
We’re especially glad your son enjoyed the extra Liverpool cards – hopefully there was a good one in there for him!
Thank you again for giving us the opportunity to put things right. We truly appreciate your support and we’re delighted to hear that your first experience with Parabox Games won’t be your last.
After paying delivery of 4.99 were it…
After paying delivery of 4.99 were it quoted next day delivery if ordered before 3pm... not true ive waited 4 days so far.
15. kesäkuuta 2026
Vastaus yritykseltä Parabox Games
Hi Jeanie,
Thank you for your review. We’re very sorry that your order did not arrive as expected.
We’ve investigated the shipment and, according to the Royal Mail tracking, the parcel was processed through the South Midlands Mail Centre but unfortunately appears to have been lost in transit before reaching your local delivery office. While the parcel was dispatched promptly from our warehouse, we completely understand your frustration at not receiving it.
We’ve now contacted you directly and issued a full refund. Ordinarily we would also offer a replacement, however this particular item has since sold out.
We appreciate that this wasn’t the experience you were expecting, especially as a first-time customer, and we’re sorry for the inconvenience caused.
Kind regards,
The Parabox Games Team
Brilliant Independent TCG Business
Since Early 2025, I have been a very satisfied Parabox customer and have ordered from them on numerous occasions.
I have found their staff to be reliable, honest and very helpful, especially with TCG.
Best wishes, Timothy
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Hi Timothy,
Thank you for your kind words and for your continued support throughout 2025. We’re delighted to hear that you’ve had positive experiences with us and that our team has been able to help with your TCG needs.
Reliability, honesty, and good customer service are values we work hard to maintain, so it’s wonderful to know they’ve made a difference. We truly appreciate you choosing Parabox Games for your collections and hobby purchases.
Thanks again for taking the time to leave a review, and we look forward to serving you again soon.
Vastaus yritykseltä Parabox Games
Thanks so much for the 5-star review, Vincent! 😊
We’re really pleased to hear you were happy with both the service and communication. We always aim to keep our customers informed every step of the way, so it’s great to know that made a positive difference.
Thanks again for the support, and we hope to see you back at Parabox soon!
Always a top class service
As always a brilliant and professional service from the Parabox team. The package always comes beautifully packaged - Thank you and keep up the great service.
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the wonderful review! 😊
We really appreciate your continued support and kind words about the service. It’s great to hear that our packaging continues to meet expectations — we take a lot of pride in making sure every order arrives safely and looking its best.
Thanks again for your support and encouragement. We’ll keep working hard to provide the service you’ve come to expect from the Parabox team!
Great product with fast delivery
Exclusive access to new products as an existing customer is greatly valued. Have purchased multiple times now and dispatch is quick and generally receive within 2 days
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the fantastic review, Krishan! 😊 We really appreciate your continued support and are delighted to hear you've had a great experience across multiple orders.
It's great to know the exclusive access to new releases is something you value, and we're glad our quick dispatch and delivery have consistently met expectations. Thanks again for choosing Parabox — we look forward to helping you secure more releases in the future!
Perfect buyer experience
Ordered twice from Parabox and both times they've been fantastic at updating on orders and dispatching quickly, the latest pokemon drop had a really good system to give everyone a chance at getting something without scalping bots taking all the stock and it was dispatched the same day for next day delivery and arrived perfectly packaged and even with some pokemon stickers, can't reccomend this company enough!
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the incredible review, Jake! 😊 We’re delighted to hear you’ve had a fantastic experience with both of your orders.
It’s especially great to hear the latest Pokémon drop felt fair and gave genuine collectors a chance to secure products without bots scooping everything up. That’s exactly what we’re aiming for. We’re also glad your order arrived quickly, safely packaged, and that you enjoyed the extra Pokémon stickers!
Thanks again for the recommendation and support — feedback like this means the world to our team. We look forward to seeing you again for future releases!
Great little business with some awesome…
Great little business with some awesome tcg stock ranging from pokemon to one piece .love the way they are loyal to previous customers and offer priority on new releases.quick shipping
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the awesome review, Chris! 😊 We really appreciate the support and are glad you’ve been enjoying the range of TCG products from Pokémon to One Piece.
It’s great to hear the loyalty-focused approach to new releases has stood out to you too — rewarding genuine returning customers is something we care a lot about. Thanks again for the kind words about the quick shipping and support for the business!
Overall an amazing company
Fast dispatch and delivery, great and fair prices, a very effective and fair system of stock distribution (especially with the way things are currently in the Pokemon hobby) great people and very friendly on their social media platforms, I’ve always been very happy with my purchases from Parabox, I have used them multiple times and will continue to use them!
JDCardz
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the incredible review, Joe! 😊 We really appreciate all the support and kind words.
It means a lot to hear you’ve consistently had a positive experience with our dispatch, pricing, and release system — especially in the current Pokémon market. We work hard to keep things as fair and accessible as possible for genuine collectors, so feedback like this genuinely means the world to us.
Also really glad you enjoy the community side of things on our socials too! Thanks again for sticking with Parabox and for all the continued support from JDCardz 👊
Great seller
Great seller, always make it fair for people to get product, good prices & always fast delivery, have already recommended to people to buy from them.
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the amazing review, Dale! 😊 We really appreciate the support and recommendation.
It’s great to hear you value the fairness of our releases, along with the pricing and fast delivery. Creating a better experience for genuine collectors is always our goal, so feedback like this means a lot to us.
Thanks again for spreading the word and supporting Parabox!
Ordered multiple collection boxes after…
Ordered multiple collection boxes after getting into 2 drops (1st Partners & Meganium), received promptly and safely in high quality packaging with tamper proof tape.
Will order again, solid store 👌
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the brilliant review! 😊 We’re really glad you were able to get into the 1st Partners and Meganium drops and that everything arrived quickly and safely.
Great to hear the packaging and tamper-proof sealing gave you confidence too — we always want orders to arrive in the best possible condition. Thanks again for the support and kind words, we look forward to your next order! 👌
Excellent 5 stars
In a time where it is so hard for collectors to get hold of new packs and old, Parabox have been brilliant in offering a great selection and a clever way of supporting existing customers in getting their hands on new releases! All the orders I have made have been perfect, and delivery is super quick and very well packaged. I 100% recommend Parabox to all avid collectors. Thank you!
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the incredible review, Daryl! 😊 We really appreciate you taking the time to share such thoughtful feedback.
We know how difficult it can be for collectors to secure both new and older products these days, so it means a lot to hear that our approach to supporting existing customers and handling releases has made a positive difference for you.
We’re also really glad all your orders have arrived quickly and safely packed. Thanks again for the recommendation and continued support — we’re lucky to have collectors like you in the Parabox community!
5* excellent company!!!
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the 5 stars, George! 😊 We really appreciate the support and kind words.
Glad you’ve had a great experience with us — thanks again for choosing Parabox!
Great I’ve been using them for a few…
Great I’ve been using them for a few orders for one piece and pokemon always delivered. 5 stars all round
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the great review, Charles! 😊 We really appreciate your continued support across both One Piece and Pokémon releases.
We’re glad every order has arrived smoothly and that you’ve had a consistently positive experience with us. Thanks again for the 5 stars — it means a lot!
Excellent service
Excellent service! Ordered a highly in-demand product. The website was stable (unlike some others) and the transaction was very smooth. Ordered on the Friday and delivered by Saturday morning. Fantastic!
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the fantastic review! 😊 We’re really glad to hear the ordering process was smooth and the website held up well during a high-demand release.
Even better to hear your order arrived by Saturday morning — that’s exactly the kind of experience we aim to provide. Thanks again for the support and kind words, we really appreciate it!
Always a great service here it’s not a…
Always a great service here it’s not a company with thousands of products especially on new stuff even I miss a few emails and releases but these guys are one of the best at it you win some you lose some that’s on us not the company always a fan thanks again for a great service
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the thoughtful review and continued support! 😊
We really appreciate the understanding around how our releases work. We know not everyone can catch every drop, but we always try our best to make things as fair and accessible as possible for genuine collectors and fans of the hobby.
It means a lot to hear you’re still a fan of what we do — thanks again for the kind words and support!
Packaged brilliantly, swift delivery
Their was excellent communication for the order, and it was delivered in immaculate condition - well packaged with a lot of care taken to protect my item and the delivery arrived so quickly from my order date, really delighted with the service and recommend, will use again for sure !
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the fantastic review, Darren! We’re really happy to hear you were pleased with the communication, packaging, and speedy delivery 😊
We always do our best to make sure orders arrive safely and in top condition, so it’s great to know the care we put into packaging was appreciated. Thanks again for the recommendation and support — we look forward to getting more orders out to you in the future!
Good Communication
Fast delivery, good communication. Helped me get an ascended heroes ex box for my son which were out of stock everywhere else.
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks for the brilliant review, Ryan! We’re really glad we could help you get hold of an Ascended Heroes EX Box for your son 😊
Great to hear you were happy with the communication and fast delivery too. Thanks again for the support — we really appreciate it and hope your son enjoyed the box!
Fantastic speedy delivery of pokemon tcg
The pokemon drops are well informed ahead of release and when sucessful have secured product at close enough to retail. Shipping is as speedy as next day. Have bought many times before and will continue my purchases for future releases ☺️
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks so much for the fantastic review, Andy! 😊 We really appreciate your continued support across so many releases.
It’s great to hear the drop information, fair pricing, and speedy shipping have all helped make the experience a positive one for you. We work hard to keep releases as accessible and straightforward as possible for genuine collectors.
Thanks again for sticking with us — we’re looking forward to helping you secure more future releases!
Super fast and super well packed would…
Super fast and super well packed would definitely purchase from this company again
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Parabox Games
Thanks for the great review, Tony! 😊 We’re really glad to hear your order arrived quickly and was packed securely.
We truly appreciate the support and look forward to seeing you back at Parabox again soon!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.