Avail  Arvostelua 399

Vastaus yritykseltä Avail

18.7.2025

Hi Selena,

Thank you for reaching out and sharing your experience. We’re happy to hear you received a timely response, as we strive to provide quick and helpful support. Don’t hesitate to reach out if you need anything—we’re always happy to assist.

Vastaus yritykseltä Avail

18.7.2025

Hi TF,

Thank you for sharing your honest feedback. We understand your concerns about privacy and the importance of protecting sensitive information.

At Avail, when publishing a listing, requesting details like SSN and DOB is part of our commitment to maintaining secure and reliable listings. This step helps ensure the safety and trustworthiness of the Avail platform for all users. We follow strict protocols to keep your information secure and are always here to guide you through each step to make the process as smooth as possible.

We appreciate that other platforms may have different approaches, and we respect your choice to use the services that work best for you. Your input helps us reflect on how we can continue to balance privacy with security, and we’re here if you ever want to discuss ways Avail might support your rental process in the future.

Vastaus yritykseltä Avail

18.7.2025

Hi Kiran,

We appreciate you sharing your thoughts with us! We’re glad to hear that Avail is helping to simplify the rental management process for you. If there’s anything we can do to further support you or improve your experience, please don’t hesitate to reach out—we’re always here to help!

Vastaus yritykseltä Avail

18.7.2025

Hey Daniel,

Thank you for taking the time to share your feedback. We understand the unique challenges that come with applying while on an F-1 visa. To clarify, Avail partners with TransUnion to generate screening reports, and they do require a valid SSN or ITIN along with a U.S. residence history in order to process those reports.

That said, renters coming to the U.S. can still apply through Avail, though in some cases, they may not be eligible for screening reports due to TransUnion's requirements. We know this isn't ideal, and we truly appreciate you bringing attention to it. Your feedback helps us advocate for a more inclusive experience, and we’re always here if you’d like to connect with our support team to explore possible options.

Vastaus yritykseltä Avail

18.7.2025

Hi Gregory,

Thank you so much for your thoughtful review! We’re truly glad to hear how helpful it’s been to connect with a real person quickly and that our tools—like background checks and easy listing features—have supported your success. It’s wonderful to know you’ve found great tenants and peace of mind through Avail. We’re here to make things simpler and more efficient for landlords of all experience levels, and your feedback means a lot. Don’t hesitate to reach out anytime—we’re always happy to help!

Vastaus yritykseltä Avail

11.7.2025

Hey Raymond,

Thanks so much for the five stars! It’s great to know you had a positive experience. Don’t hesitate to reach out if there’s anything we can help with in the future!

Vastaus yritykseltä Avail

11.7.2025

Hi Cindy,

We really appreciate you taking the time to share your experience! Mistakes happen, and we’re so glad to hear our team member handled it with care and professionalism. It’s great to know everything was sorted out smoothly. If you ever need anything moving forward, don’t hesitate to reach out!

Vastaus yritykseltä Avail

11.7.2025

Hi M. Jean,

Thanks for the feedback! You bring up a great point—previous addresses can add valuable context when evaluating a tenant’s history, and we completely understand how useful that insight can be. The screening reports we provide come directly from TransUnion, so if you're not seeing 2–3 past addresses, there could be a variety of reasons. It could simply mean the applicant hasn’t lived at that many places yet. That said, we agree that having a more complete picture is ideal, and we’re always looking for ways to improve. Your input helps guide those efforts, and we truly appreciate you taking the time to share it!

Vastaus yritykseltä Avail

9.7.2025

Hey Melissa,

Thanks for sharing your feedback! We’re really glad to hear the site works well for both landlords and tenants! Making the experience simple and intuitive for everyone is a top priority for us. If you ever have questions or feedback, just let us know—we’re always happy to help!

Vastaus yritykseltä Avail

9.7.2025

Hi Steve,

We really appreciate you sharing your experience! It’s awesome to hear our platform helped make closing the deal with your lessor so simple. We’re all about making the process smooth and easy for you. If you need anything else, just give us a shout!

Vastaus yritykseltä Avail

9.7.2025

Hi Debbie,

Thanks for taking the time to share your thoughts! We’re so excited to hear you had a great experience with our customer service. Delivering that level of care is our goal, and knowing we succeeded means a lot to us! Don’t hesitate to reach out if there’s anything else we can do for you!

Vastaus yritykseltä Avail

9.7.2025

Hey Heidi,

Thanks so much for sharing your wonderful feedback! We're genuinely thrilled you always find our staff friendly and helpful. Knowing we're consistently hitting the mark for you truly makes our day here! We’re always here to help whenever you need us!

Vastaus yritykseltä Avail

9.7.2025

Hi Vince,

Thank you for taking the time to leave a review! We truly appreciate you letting us be part of your moving journey. We’re happy to support you every step of the way and wish you all the best in your new place. If you ever need anything else, just reach out!

Vastaus yritykseltä Avail

9.7.2025

Hey Joe,

Thanks so much for the wonderful feedback! We're thrilled to hear that our platform has made managing your rental property easier and more efficient. It means a lot to know that, after trying others, you’ve found our service to be the best! We’re here to support you every step of the way, and we're glad to have you as part of the Avail community!

Vastaus yritykseltä Avail

9.7.2025

Hi Judith,

Thanks for the great feedback! We're so glad to hear that our team was both helpful and polite while answering your questions. Making sure you feel supported and well taken care of is always our priority. Don’t hesitate to reach out if there’s anything else we can do for you!

Vastaus yritykseltä Avail

2.7.2025

Hi Robert,

Thank you for your kind feedback! We're glad to hear our staff was available and able to assist you through the lease preparation process. Providing clear guidance and support is very important to us, and we're happy it made a positive difference for you. Please don’t hesitate to reach out if you need any further assistance!

Vastaus yritykseltä Avail

2.7.2025

Hey Jesus,

We appreciate the five stars—thank you! If there’s ever anything we can help with, just give us a shout!

Vastaus yritykseltä Avail

30.6.2025

Hi Jeffrey,

We appreciate you taking the time to share this! It’s great to know our team is informed and ready to help whenever you need. Resolving problems quickly is what we’re all about—thanks for being a part of the Avail community!

Vastaus yritykseltä Avail

30.6.2025

Hey Howard,

Thanks for sharing your thoughts—we truly appreciate the feedback! We understand how important it is to include specific terms like key and fob replacement in your lease, and you’re right, it’s a common scenario. While custom clauses are currently available with our upgraded Unlimited Plus Plan, your suggestion to make this a free standard feature on the Unlimited Plan is a thoughtful one, and we’ve shared it with our product team for future consideration. If you have any questions or need help exploring options within your lease, our support team is always happy to assist!