Avail  Arvostelua 399

Vastaus yritykseltä Avail

8.8.2025

Hi Pankaj,

Thank you for sharing your experience! We're thrilled to hear you find the application user-friendly—making things simple and accessible for everyone is exactly what we aim for.

While we don’t have a mobile app just yet, we truly appreciate your feedback and will pass it along to our development team.

Please don’t hesitate to reach out if you need any assistance moving forward!

Vastaus yritykseltä Avail

8.8.2025

Hey Maria,

Thanks so much for the great feedback! We're really happy to hear your issue was sorted quickly and that our agent took good care of you. If you ever need anything else, we’re just a message away!

Vastaus yritykseltä Avail

5.8.2025

Hi Jean,

We’re thrilled you found it easy to list with Avail for free, got exposure across multiple sites, and received qualified applicants — that’s exactly what we aim for!

Just to clarify, there isn’t a limit on the total number of listing photos; however, you can only add up to 20 at a time! Your tip about rearranging photos on a desktop is a great insight for many users.

We understand how important visuals are and are always working to improve the experience across all platforms. Your feedback has been shared with our product team as we continue enhancing our features.

Thank you for sharing your experience — we’re always here to support you!

Vastaus yritykseltä Avail

5.8.2025

Hey Mariya,

Thank you for taking the time to share such thoughtful and detailed feedback. We understand how frustrating delayed payments can be, especially when everything appears to be set up correctly and expectations around timing still aren't being met.

While ACH processing times can vary based on several factors — including the tenant’s bank — we recognize how important it is for both landlords and tenants to have a clear and reliable payment experience.

We’d appreciate the opportunity to take a closer look at your specific case to help determine where the delay may be occurring. Our support team is here to assist and investigate as needed to provide clarity. Please don’t hesitate to reach out to us by phone or email at your earliest convenience. We are here to help Monday through Friday from 8 a.m. to 6:30 p.m. CST by phone at 312-292-9347, and email support is available at support@avail.co.

Vastaus yritykseltä Avail

5.8.2025

Hi there,

Thank you for the amazing compliment! We're honored to be considered the best and thrilled our software has made a positive impact. We’re committed to continually improving and supporting all of our users — your feedback means the world to us!

Vastaus yritykseltä Avail

5.8.2025

Hey Jesse,

Thank you for highlighting our quick response and attentive service – that truly means a lot to our entire team.

It's fantastic to know that we hit the mark and made your experience a smooth one. We genuinely believe that everyone deserves prompt and thoughtful support, and your kind words affirm that our efforts are making a real difference.

We're always here for you, and we look forward to the opportunity to assist you again whenever you need us!

Vastaus yritykseltä Avail

5.8.2025

Hi Hakim,

Thank you for the thoughtful feedback! We're glad to hear our team's dedication and kindness stood out during your experience. Providing genuine support is something we take pride in, and we're always here if you need us again.

Vastaus yritykseltä Avail

31.7.2025

Hey Arlene,

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and completely understand how frustrating and concerning it can be to pay a fee and not receive the follow-up you expected. Delays in communication or unexpected issues like a current occupant still being on-site can understandably raise concerns.

Our team is here to help and would appreciate the opportunity to look into this further for you. Please don’t hesitate to reach out directly so we can investigate and work toward a resolution. We are here to help by phone Monday through Friday from 8 a.m. to 6:30 p.m. CST at 312-292-9347, or email support is available at support@avail.co.

Your feedback is incredibly important to us, and we remain committed to making the rental experience better, safer, and more reliable for everyone

Vastaus yritykseltä Avail

28.7.2025

Hey Janet,

Thank you for sharing your feedback! We're glad to hear that the listing process felt easy and that you were able to reach a wider network. Making rental management more accessible and efficient is one of our top goals. If you ever need a hand with anything else, we’re here to help!

Vastaus yritykseltä Avail

28.7.2025

Hi Yevgeniy,

Thanks for sharing! Awesome to know that we could get things sorted out for you so quickly. If anything else comes up, don’t hesitate to reach out—we’re always here to help!

Vastaus yritykseltä Avail

28.7.2025

Hey Yusuf,

Thank you for your feedback! We're glad to hear that payments have been timely and that you've felt supported when reaching out for help. Providing reliable service and accessible support is something we take pride in. If there's ever anything more we can assist with, we're just a call or email away!

Vastaus yritykseltä Avail

28.7.2025

Hi Margie,

Thank you for your kind words! We’re really happy to hear our representative provided quick, knowledgeable, and patient support. Delivering helpful and respectful service is a top priority for us, and your feedback means a lot. If you ever need assistance again, please don’t hesitate to reach out!

Vastaus yritykseltä Avail

28.7.2025

Hey Cheryl,

Thank you for letting us know about your experience! We’re sorry to hear about the difficulties you faced accessing your account and the impact it had on your rent payments. It means a lot to know our team was able to patiently guide you through the process and help you regain access. Your feedback is greatly appreciated, and we’re here to support you every step of the way. Please don’t hesitate to reach out if you need any further assistance.

Vastaus yritykseltä Avail

28.7.2025

Hi Russitu,

Thank you for your thoughtful review! We’re glad to hear that our platform is a helpful resource for your small rental portfolio. Providing clear, comprehensive tools to support every step—from listing to lease creation and rent management—is exactly what we strive for. It’s wonderful to know we’ve been able to assist you in navigating the complexities of rental management. If you ever need further support, we’re here to help!

Vastaus yritykseltä Avail

24.7.2025

Hi Jillian,

Thank you so much for sharing your thoughts. We hear you, and while we aim to provide value through convenience and support, we understand that pricing can be a concern. If there’s anything specific you didn’t like or feel could be improved, we’d really appreciate hearing more. We're always looking for ways to make renting feel more worthwhile. Thank you!

Vastaus yritykseltä Avail

28.7.2025

Hey David,

Thanks so much for your feedback! We’re really happy to hear Avail's tools are making rental management easier for you. If there’s ever anything you need or if we can help in any way, just let us know!

Vastaus yritykseltä Avail

Päivitetty 28.7.2025

Hi Susan,

Thank you for taking the time to share your experience—we’re glad to hear the site was easy to navigate and that the guidance was helpful. We also understand how frustrating delays and incomplete applications can be.

Listings on Avail go through an internal review by our Trust & Safety team, processed in the order they’re received. This typically takes 12 to 24 hours, but varies depending on volume. If additional information is needed, our team will reach out to help move things along.

As for applicants not completing their applications, we’ve found that many stop at the screening fee page, often because they’re hesitant to pay before touring the property. If your applicants need help or have questions about that step, they’re welcome to reach out to our support team directly—we’re happy to assist and help them feel more confident in the process.

Your feedback is incredibly valuable and helps us continue to improve for both landlords and renters. Thank you again for sharing!

Vastaus yritykseltä Avail

28.7.2025

Hey Roger,

Thank you for sharing your experience—we really appreciate your honesty. We're glad to hear that tenant screening, leases, and bank linking went smoothly, but we're sorry the rent collection setup wasn’t as clear or seamless as it should be. Your feedback helps us identify where we can improve, especially when it comes to making key steps more intuitive.

If it’s still pending, our support team would be happy to step in and help get everything sorted. Don’t hesitate to reach out—we’re here to make sure the process works as it should. We offer phone support Monday through Friday from 8 a.m. to 6:30 p.m. CST at 312-292-9347. Email support is available 7 days a week at support@avail.co.

Vastaus yritykseltä Avail

28.7.2025

Hi Meseret,

Thank you for your feedback—we truly appreciate you pointing this out. We're committed to making the site more intuitive and useful with every update, and insights like yours help guide that progress. If you have specific suggestions, we’d love to hear them!

Vastaus yritykseltä Avail

28.7.2025

Hey Harmeet,

Thank you for the kind words! We're so glad our support and service made a positive impact. We're always here if you need anything—thanks for being part of the Avail community!