HELPED ME WITH AN EXTREMELY DIFFICULT MOVING JOB. MY TRANSPORT SENT OPEN TRUCK TO MOVE ESCALADE TO VEGAS WAS SUPPOSED TO BE ENCLOSED. OTHER COMPANY TOLD ME A WEEK AND GUEST WAS BACKING OUT OF DEA... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
probably the best part of our move and the most solid professional service we got between movers, dogs, transportation, etc. Good communication. good pricing. the driver was very professional and co... Näytä lisää
Yritys on vastannut
This is my 4th time using Auto Star Transport to move my car from WI to CA and back. My phone call were answered promptly and any additional phone call and questions were answered quickly and professi... Näytä lisää
Yritys on vastannut
They were awesome from start to finish. I checked pricing on several companies and they beat them by $200 for my transport from the LA area to Boise. Answered all of my questions. I had to change my... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Yhteystiedot
80 SW 8th St, 33130, Miami, Yhdysvallat
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4,6
Erinomainen
271 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
TN to WA NO Problems
From the start Carlos made setting up pickup and delivery of the vehicle a breeze. Communication was spot on with the shipment. Never used a car hauler before so being a first timer AutoStar was a good choice. Very happy with their service.
18. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Carlos Meffe @ 786-725-2239: Thank you, Fred, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786-725-2239 or 888 802 8250 ext 2250 or by email carlos.meffe@autostartransport.com. Thanks again!
Excellent, professional customer service
Excellent customer service, accurate times(within time frame) responsible, great communication , great service from point A to B... I'll definitely use their service and definitely recommend their service!
26. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Chris Baker @ 786-725-5991: Hey Daniel, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember Daniel, if you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5991 or email me at chris.baker@autostartransport.com.
Everything was a smooth process
Everything was a smooth process. From the pickup to the delivery we were well informed.
24. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Chris Baker @ 786-725-5991: Hey Luz, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember Luz, if you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5991 or email me at chris.baker@autostartransport.com.
First time shipping a vehicle!
First time shipping a vehicle and I was doing it for my employer! Max at AutoStar Transport Express could not have been more helpful throughout the whole process. We had some hiccups but Max went above and beyond to resolve each issue and question as they came up. The entire team at AutoStar needs to be commended, especially Max! I would highly recommend using AutoStar for your shipping needs!! :)
14. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Max Montalvo @ 786-228-5246: Hello Lydia, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Lydia, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
Overall, satisfactory.
Upfront service was great. Setting up service, experience at Honolulu port was smooth, car arrived in Las Vegas earlier than expected. However, wasn’t prepared for the $300 cash demand when vehicle was delivered. Also, car was very dirty on the outside and a little dirty on the inside as well. Lots of stickers on the front and back windows apparently from different stages of transport. Overall, satisfactory.
24. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Thank you for your feedback! We're glad to hear that the upfront service and shipping process went smoothly and that your car arrived earlier than expected. We apologize for the unexpected cash payment request and the condition of the vehicle upon delivery. Your comments are valuable, and we will review these concerns to improve our service.
Vastaus yritykseltä AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Excellent service
I worked with Yasmin Sairally, and she was very approachable and maintained excellent communication whenever needed. Their pricing is affordable compared to other vendors, and they were punctual with both pickup and delivery
21. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Krishna for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
They were very punctual about their commitment.
They were very punctual about their commitment.
The driver came on time for pick up and delivered a day earlier than the given time schedule.
23. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello Talat! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
Buick Transport:
Buick Transport:
This our second vehicle shipped with Auto Star Transport. Both vehicles were successfully transported. Valerie Barriga was very help full during the process.
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave the good review and I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Great service.
Great service.. moving a car if you have not done it before puts you in touch with lots of scammers who don’t communicate, offer false prices and waste your time. Autostar is great. Have used them on several moves… very convenient and responsive..
2. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Daniel Troconis @ 786-464-8184: Hi Dave, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com
The representatives were all…
The representatives were all informative answered all my questions . This was my 2nd time using them and was very pleased. The entire process amazing.
16. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Excellent from start to finish
Excellent from start to finish.
Everything was prompt and arrived in excellent condition!
3. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
AutoStar provided a great service to us…
AutoStar provided a great service to us after my wife and I drove down to Florida from Connecticut for vacation with friends. After a day or two her mom took a turn for the worse and took a plane back home. After driving back myself, I was in no place to fly back down to drive her car back up. They quoted us quick and fair. They are a group of drivers, so you have to wait for someone with a route to pick up the job. That being said, they picked up at the target date and dropped off at a very reasonable time without incident. We were told the name of who would be transporting and their contact info. Couldn’t have been a better service at a tough time for us. Comparable to flight, gas, food, & tolls. Well worth it!
11. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Tony Salvini @ 786 228 5234: Hey Michael! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209 or 786 228 5234.
Company delivered quickly and…
Company delivered quickly and efficiently. Driver was on-time, loaded quickly and left immediately. Vehicle arrived the following day in another state safely. I highly recommend this company.
22. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Juan Acosta @ 786-228-5057: Hi David! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!
Great transportation company
Great transportation company. Easy to communicate. They choose professional owner operator with experience.
Would highly recommend
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Sean Hancock @ 786 228 5243: Thank you, Nadiya, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
The driver was awesome felt bad for…
The driver was awesome felt bad for him, had to deliver in pouring rain. Gave him an extra tip!
11. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Frank Navas @ 786-228-5373: Thank you so much for the great review, Tracey! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com
Beware- Company is a team of frauds!
Beware- Company is a team of frauds!
Scheduled 6 weeks in advance and confirmed multiple times our car would be picked up prior to scheduled day. No one arrived, impossible to get ahold of customer service. Now a week after scheduled date they claim they still can’t confirm a pick up time. They don’t have their own drivers and are incapable of scheduling
26. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Thank you for sharing your feedback Megan. We sincerely apologize for the negative experience you had with our service. We strive to provide clear and transparent communication, and we are deeply sorry to hear that we fell short in your case. As per our Terms and Conditions, if we are unable to secure a carrier for a customer’s order, we promptly issue a refund for the deposit. In this instance, we regret that we could not meet your expectations or fulfill your order as planned, and a refund for your deposit has been processed accordingly. We understand your frustration with the delays and lack of consistent communication. Your concerns are valid, and we are taking this feedback seriously to review and improve our processes to ensure a better experience for our customers moving forward.
Thank you for bringing this to our attention. We value your feedback and apologize again for the inconvenience caused.
This was a TOTAL nightmare
This was a TOTAL nightmare. I spoke with Daniel in April and got the low down on the process and go a quote and told rates may change by the time I needed the service and to call back in October. All was good and I booked Oct 24th for a shipment of my truck from Buffalo to California pick up was set for Dec 23rd 2024 and delivery for Jan1 2025. On Dec 20th I was told that the driver though NOT yet assigned would contact me on the 23rd with details of exact place and time of pickup. On the 23rd I called and was told a driver has not yet been assigned. I was told it might take several more days. On the 27th I was told a driver MIGHT be available for a Dec 30th pickup and a Jan 7th delivery. I have a flight booked to arrive on the Jan1st to meet my delivery, I had no mode of transport what was I supposed to do. I was told that they were sorry for the inconvenience. I had to scramble to arrange a rental for 3 month as my truck was no longer being shipped. I also had to arrange the shipping of the luggage and golf clubs that were going to be allowed to travel in my truck at a cost of $339.42. With no reaction from Daniel or anyone at Autostar I asked to speak to a manager and never heard form anyone just an email telling me my deposit would be refunded and order cancelled. At NO point in time through the process from initial conversation / quote through to Dec 234d was I told this was all based on the IF a driver could be found for my order. Daniel was very unprofessional he communication was terrible he RARELY replied to emails and only once returned a VM. Customer service just always apologized for the inconvenience and offered no solutions. This was my first time doing this and i would NEVER trust this company for any future needs
Try NEXUS Auto Transportation stay away from Auto Star Transport
Mark Flood
23. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Thank you for taking the time to share your feedback, Mark. We deeply regret the frustration and inconvenience you experienced, and we sincerely apologize for not meeting your expectations. At AutoStar Transport, we aim to provide a seamless and transparent process, and it’s clear we fell short in your case. As per our Terms and Conditions, our services are contingent on securing a driver for each order. While we strive to confirm assignments promptly, delays can occur due to high demand, availability, or unforeseen challenges. We regret that this critical detail wasn’t adequately communicated to you from the start. We understand how stressful this situation was for you, especially with your travel plans and the need to make alternative arrangements. Please know that your experience has been shared with our management team, and we will use this feedback to improve our processes and customer service moving forward. We deeply regret losing your trust and hope you will accept our sincerest apologies. If there’s anything further we can do to address your concerns, please feel free to reach out.
The representative was polite and…
The representative was polite and working with him was easy. The driver contacted me multiple times to keep me updated on the progress. Once I approved the pickup, the driver was at the lot within 24 hours, and took less than 2 days to deliver. I have moved multiple vehicles around the country, and this was too easy. If you need a company, you need to call these guys. Finally, mile for mile cost was the lowest I've ever paid.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Sean Hancock @ 786 228 5243: Thank you, Stephen, for the feedback. Much appreciated. I'm glad you were happy with our service and we able to demonstrate our ability to transport non-running vehicles just as promptly and reliably as any other. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
Quick an easy to work with
This was the first time we've done this. Check with several company's an autostart answered all questions an give a good quote, The company picked up on time an delivered on time, He kept us in formed where he was everyday. Couldn't be happier with service!
12. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Brent! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
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