Auto100 Arvostelua 1 729

A very unusual company. Before dropping a £500 deposit on a car, I called auto100 to discuss the vehicle. I spoke to a salesman who was polite but unmoving in the sale of the vehicle, in that I would have to take the vehicle away the day I test drove it AND did I want it ceramic coating for a special price. This was my first red flag. I have never know or bought a car that has been prepared before I have driven it as I have driven cars that weren’t right for me. It’s seemed very strange and almost pushing the car onto me. I quizzed the salesman and they said I would definitely buy it. We arranged for me to pop down before purchasing but the salesman was on a day off. This was to dot the I’s and cross the t’s with the service & mot. I dropped the deposit on the car.

When I arrived, the person in reception was polite, albeit I don’t think they expected me. They showed me the car but claimed there were no keys to start it which worried me. I checked the mot and service and it was from three months previous. The great thing was the service was up to date including a timing belt that had been done earlier than req but the last service was from a Porsche specialist nearby. This led me to feel it wasn’t a Porsche dealer so the stamp not as worthy as from a AD. The Mot had no faults either but when I checked DVLA the previous MOT had an advisory on the rear suspension. This was another red flag as the car’s paperwork was good less any suspension repair but undeterred as the car did look nice, I was quoted £1700 from Porsche if it did need doing. After this the keys were found for the car and I was left with a fair amount of time to check it over. I then asked if I could have the AA check it over but was flatly told no as they rip our cars apart. The red flags continued to grow and despite wanting this car, the salesman wouldn’t budge. I asked for a new MOT which would have cost very little to have completed. I didn’t ask for any discount as was told there are 9 people interested in this car. Anyways my gut feeling overrode my want for this car and fair play, my refund was back in my account within minutes. The salesman sounded boastful that the car was already sold.

Naturally I felt really down about missing out on this car and the salesman wouldn’t budge technique used to have it or not have it. Now it could be said about me that I was hesitant but I gained some relief by keeping an eye on this car. It continued to be on the site but for £1k less! It didn’t sell but after a few weeks it kept dropping in price by much more than I wanted off it (a new mot). Eventually it must have sold as dvla now shows it was MOT’d and taxed a few days ago.

My feedback of this company is the strangest I have written. I am pleased I got a full refund, gutted they couldn’t keep me as a customer, yet feel I’ve dodged a bullet should something have gone wrong. I found many more reviews from other sites which tend to mirror the same experience I had so I would ask Auto100 to review their sales techniques as they could have sold this motor to me months ago just for a fresh mot to reassure me and not the £1,000’s less they let it go for.

Smooth handover picking up vehicle.
Car in great condition. Dan was very helpful!

Bought a 718 Boxster from Simon and Lewis. Lovely car and swift process. Great selection of cars in the showroom too!

What a fantastic experience and top service by Dan for sorting everything on the day and Anthony for everything else. Great people, many thanks for making it a special experience. And, what a fantastic car!

Pleased to have discovered Auto100. Found exactly the car I wanted. Whole purchasing process was efficient and thanks to Jordan and Adam. They were very patient whilst I sorted selling my car. Their vehicle was presented in perfect condition. Much appreciated.

Dan made the whole experience seamless , started off with a coffee and nice welcome then a tour of all their inventory - a must see!! Very happy with level of service and very well looked after by Dan .

Friendly professional and quick service from Anthony and Dan. Smooth and efficient had over would definitely recommend them

What a great experience from start to finish, Anthony and then Adam really looked after me, I'll not go anywhere else in future. I travelled 4 hours to get there to pick up my car but it was well worth it for such a great and personal service.
Thanks, see you when I am looking for my next car!

Great professional service from start to finish. I would personally fully recommend auto100 to anyone looking to buy a luxury car. Thank you

Second time dealing with Auto 100 and did not disappoint. Great friendly and helpful customer service. Fabulous range of vehicles! I’d highly recommend.

Whilst i was generally happy with my purchase, the car was not as advertised and has left me with a bitter taste. The vehicle was advertised as having a sliding panoramic roof, however, it turns out that was not the case so they extended the warranty. I was also advised it had a ghost immobiliser via video (although this was not on the actual description). They are not prepared to do anything about this. Please be careful when buying a vehicle from here and ensure what you are buying is actually correct.

Collected a car from Auto100 today. This company shows the motor trade what customer service is. The whole process from start to finish was seamless. The presentation of the car being purchased was excellent. Both Chris, who did the initial sale, and Terry who did the handover, were brilliant, being both professional and friendly.

The service was absolutely brilliant really friendly and very sufficient

Ryan made the effort to make the sale quick and easy with no issues whatsoever

Will definitely use them I the future

It was an absolute pleasure working with auto 100 in buying my new car. The car was very well prepared and TERRY who did the handover was exceptionally professional, knew everything about the car and explained everything in great detail. Thank you so much.

Once again an amazing end to end experience.
Part exchanged the BMW M4 Comp that I purchased 2 & half years ago against a Porsche Cayenne.
Anthony gave me a brilliant offer for my car ;-) more than I was expecting so thanks!!
Collected the car today and the whole process was smoothly handled by Adam just like he has in the past.
This is my 5th Car from Auto100 and have never been let down!!!
Thanks

It was a pleasure buying my car from Auto 100. Lewis was a true gentleman professional, helpful, and straightforward throughout the whole process. I’d 100% recommend them.

Tom Walshe, just picked up my Z4 from Auto100. I have to say the whole experience from the first call with Chris right through the sales and hand over process with Adam was a fantastic experience. Very easy to deal with and lovely people.

Seamless transaction, fair price for my car and the new Aston Martin vantage I purchased… 5 stars

From 1st viewing my Porsche on Autotrader the service and care from both Anthony and Adam their attention, knowledge, and care together with customer service was second to none. First class in every way Auto 100 should and must be very proud of you guys. Thanks for making my experience a real pleasure.

Had a lovely experience buying my car today. The guys at Auto100 were very friendly and made the process extremely easy and stress free. My car had been prepared to an excellent level. Some awesome cars there on display! Hopefully I'll get some worry free motoring for a couple of years and I'll definitely be looking to go back, and wouldn't hesitate to buy another from them if they have what I'll be looking for at that time. Thank you.