Highly recommend the Chester branch, in particular Jean who went above and beyond to help me find the best engagement ring within budget. The team kept me informed throughout every process and con... Näytä lisää
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I think your staff & how you lay out your jewellery store is very enticing, I go into the Chester branch shop & the manager Jean Lee is amazing with customers & her staff. So extremely knowledgeable.... Näytä lisää
Both Rachel and Sarah in Chester spent so much time with my hubby and I. I was looking for a ring upgrade for our 35th Anniversary. They were so friendly knowledgeable and we had a great chat too. Wou... Näytä lisää
We were in Chester ring shopping and popped into A&B because we’d gotten so many instagram ads for them, we thought we’d see what the hype was about. Luckily, we were served by Poppy, who is a c... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Find Us The city of Chester was founded in 79 AD as a Roman fort and continues to be one of England's oldest and most beautiful cities. It boasts some of the most well-preserved original city walls and still has the original old-timey charm. You can find our Chester store on Eastgate street, one of the four original streets built in the Roman city. This shopping area is a beautiful place to find that perfect piece of jewellery and hosts plenty of other shops and cafes as well. Visit our store and shop in a relaxed atmosphere where our jewellery experts are available to help you find a wonderful piece of jewellery to make your proposal a success.
Yhteystiedot
Eastgate Street 15, CH1 1LG, Chester, England, Yhdistynyt kuningaskunta
- 01244 555 008
4,8
Erinomainen
234 arvostelua
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Fabulous shopping experience
Had a fabulous shopping experience with Georgea today at the Chester shop. She is thoroughly knowledgeable, where everything was explained with various options to my complete satisfaction. Bubbles were also flowing; which was a touch of class. Five star review, without question. Well done Georgea. Thank you.
22. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear James,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Chester team and Georgea in particular!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Great Staff super jewellery
Great friendly staff very good knowledgeable and friendly
Thank you Georgea
22. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Louise,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team in Chester, especially Georgea!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
We were looking for a Solitaire ring…
We were looking for a Solitaire ring and had decided that a lab grown diamond would be the ideal route to follow. Chester was a convenient place to visit and we pin-pointed 5 stores to visit for our search. As it happened Austen Blake were the first and gave us a good insight into what we could expect from lab grown diamonds which proved to be really helpful. However we continued our journey around the other stores bu they only seemed to offer items held in stock. So a return to Austen Blake beckoned. They were the only store to offer a bespoke service. So with their expert help we designed and specified the ring we wanted guided by their very expert advice. In all of this the assistance of Jean and her colleague was invaluable Both were charming, outgoing and obviously pleased to offer the best service possible. The bespoke ring was delivered on schedule 4 weeks later and we are delighted. It is gorgeous. The price paid was pretty good too! Our only regret in writing this review is that we have forgotten the name of our initial contact so apologies to her and, again many thanks to Jean
12. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Keith,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the bespoke service from our Chester team and Jean (and Georgea) in particular!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Very good experience
My partner and I had a really good experience at the Chester store. Georgea was really helpful and made the process easy throughout. I saw a ring that I liked online which did not completely match any of their designs. Georgea had the bespoke team design a ring that matched my preferences and we are now waiting for the ring to be delivered.
17. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear AE,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team in Chester and Georgea in particular!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
With only 5 weeks to spare
With only 5 weeks to spare, we dropped into the Chester store and met Georgea. She was so helpful providing easy information via phone calls and emails. Even when we changed the design at the last minute, she was so helpful in obliging. Highly recommend the store and Georgea. Thanks so much!!
15. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Guy,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our Chester team and Georgea in aprticular!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
Austen & Blake Customer Service
Georgea was so helpful and friendly
Georgea was so helpful and friendly! She made the whole experience easy and we highly recommend this store. She was very bubbly and couldn't help us enough! She was patient with us and spoke to us about different options for our wedding rings.
24. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
We got seen by Jean
We got seen by Jean. Who was amazing! Really helpful and knows what she’s talking about. Would 100% recommend.
9. marraskuuta 2024
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Jean.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Excellent service
Excellent service, Georgea was so helpful and friendly.
She had the ring I’d seen delivered to the shop for me to look at, then had it made to the spec I wanted… delivery of the ring was quicker than estimated. I tried it for 24 hours and took it back to be made smaller, again service was impeccable and they couldn’t be more helpful.
Would definitely recommend
21. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Great service and easy experience
Great service and easy experience. The staff were so welcoming and helpful.
30. lokakuuta 2024
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Great Service
Received a very friendly service from Georgea who helped me find the perfect ring.
6. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Georgea at Chester
Georgea the Assistant Manager at the Chester office was most helpful when I went to choose my ring. I will be recommending her and the shop to my friends.
24. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
10/10 service from Georgea
We recently went in to Austen & Blake to choose my Engagement ring and received the most amazing customer service from Georgea. From start to finish Georgea was nothing short of helpful and so kind! We will definitely be back to choose our wedding bands and i’ll be sure to recommend Georgea and Austen & Blake to anyone! Thank you again for helping me choose my dream ring!
26. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Brilliant service and excellent quality
Brilliant service and excellent quality, I couldn’t recommend a better place than this. Georgea was so welcoming and helped tremendously, I cannot speak highly enough of the service she provided and would definitely recommend anyone looking for that special piece of jewellery to look no further than here.
Thank you so much
25. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
We had a great experience in store
We had a great experience in store. We went to choose my engagement ring and our wedding rings.
The staff were friendly, knowledgeable and very helpful. I am so happy with my rings they are absolutely beautiful.
Also had a really positive experience when I needed to have one of the rings resized again really helpful and lovely staff. Would definitely recommend.
8. lokakuuta 2024
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
I can’t speak highly enough of both…
I can’t speak highly enough of both Georgea & Rachel and would fully recommend Austen & Blake just for the two of them, let alone the great quality of the jewellery. They both made the process of buying a ring easy and stress free, offering great knowledgable advice in a relaxed environment - they both are enthusiastic with their jobs and in no way rush you through the process. I couldn’t be happier and the ring is incredible!
2. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea and Rachel.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
What an easy and positive experience…
What an easy and positive experience that was. I can’t thank enough Georgea for the incredible service and guidance she gave me throughout the process and really quick responses. I highly recommend Austen & Blake if you are looking to get your partner an engagedment ring not only quality rings and good prices, but excellent service that makes the experience memorable.
16. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
What a fantastic company! Thank you!
All I can say is wow!
We previously got my engagement ring with another company - it was faulty and just awful and had to be returned. I wish I had come across Austen & Blake to start with.
The whole journey from choosing my ring to collection has been seamless and my ring is stunning! Not only was my ring delivered to store a week early, I was kept up to date and nothing was too much trouble.
I collected my ring from the lovely Georgea in Chester. Georgea was so accommodating as I moved my appointment last minute (I just couldn’t wait to collect my ring). I went into store with my toddler and both girls there were so lovely and interacted with Grace so she wasn’t bored whilst I tried my ring on and went through everything with Georgea!
It’s safe to say I will be using Austen & Blake again in the future! Thank you!
5. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Amazing help
Georgea was so helpful and helped us to find the perfect ring. Communication was great and the service was always really friendly.
11. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Wonderful experience choosing an…
Wonderful experience choosing an engagement ring with Georgea in the Chester store. She was friendly, fun, knowledgeable, efficient and genuinely seemed to love her job. Her enthusiasm shone through. We are not local to Chester but would definitely consider making the journey back for any other important purchases. Georgea is an asset to Austen & Blake, they are lucky to have her.
26. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Georgea.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Jean helped me to choose my engagement…
Jean helped me to choose my engagement ring today in Chester. She was so kind and hopefully and can’t thank her enough!
30. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Austen & Blake - Chester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Jean.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
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