Audika - Bedford Arvostelua 

Good helpful people with a professional approach

I was seen quickly & with courtesy.
Maria receptionist is friendly & professional & always makes me feel at ease.

The young lady was very helpful and explained the product well and also the financial options.

First time needing a hearing test and they were attentive and caring. However the price quoted for the hearing aids was unsettling. I was offered the top of the range model without much discussion and then told they were a five shy of six grand with little information about why. I’ve since looked online and other audiologists selling exact same service for half this price. Honestly this felt a bit like I was being misled (although there was certainly no hard sell of any sort). I came away saying I would need time to think (and research) and made a follow up for 3 months time. I’ll be asking them why their prices are so high? Are they banking on elderly customers not shopping around?

I was greeted by the friendly receptionist and offered a hot drink as soon as I stepped in. It wasn't long before I was called in for my appointment and the procedure of the treatment was explained to me by Matt. Both of my ears had a lot of wax in them and was removed within half an hour. One ear hurt slightly as the procedure was taking place but the outcome was worth it, as I can hear perfectly now. Matt was very thorough with explaining everything to me before and after the treatment. I would definitely use Hidden hearing again if needed.

First person i met was Maria.first thing I was asked if i would like a coffee or tea.then i waited a short time for my appointment. Rebecca came out of her room and introduced herself to me.I had all my tests and they were less stressful than i thought. I was fitted out with my hearing aids. Every thing was explained all the way through. I cannot thank these to ladies enough for making this so easy.Thank you Maria and Rebecca for all your help

Great experience! I do recommend, very nice and polite :)

Lots of tests
Friendly audiologist and receptionist

Maria on reception was very friendly and helpful and Rebecca was professional, very thorough and explained things in an easy to understand way. She also made a point of speaking up and facing you when she talked to you which is very helpful. I wouldn’t hesitate to recommend them.

This was a thorough and relaxing visit to Hidden Hearing in Bedford
Matt Errington was easy to speak to, and he carried out a very professional assessment and practical ear wax removal of both ears
It’s £10 more than Boots, but worth the difference
I would happily recommend them to my friends

A Very comprehensive visit & new Hearing Aids purchased; well done Rebecca!

I’ve been going here for 8 years now and find them to be professional and super helpful and friendly

A thoroughly professional service was delivered and as a result I felt listened to by the professional concerned. Also the secretarial assistance in arranging a further appointment was equally professional. Thank you very much to the company and its professional staff.

Hello
Had a consultation with Rebecca Chowney today in Bedford
It was the best experience I have ever had, when you say it’s opened your eyes, well this opened my ears 👂 like i have never experienced before for, I would recommend it too everyone, if you think you’re ears 👂 are getting bad try it. I would give it a 5 star plus 👍

I returned to the Bedford branch this afternoon and feel really pleased with the service provided by Maria (receptionist) and Rebecca (audiologist). I was able to book a convenient appointment at really short notice to have my Bernafon MiniRITE T R device re-tuned.

Maria offered me a nice cup of coffee on arrival and Rebecca invited me into her consulting room within two minutes of my arrival. I was able to provide my specific requirements on all four channels of my hearing aid. Whilst this took a bit of work (lol), I came away from the appointment hearing better and this made me feel more confident.

So thank you both for seeing me today, and I will see if a new ear mould is needed. I really hope other people who might need their device re-tuned can also feel happy with their improved hearing at Hidden Hearing.

I found it to be a professional audiology, well constructed and pleasurable. Polite, pleasant staff.

We were made welcome by Maria at reception and by Rebecca who was carrying out the test. A nice relaxed atmosphere and Rebecca explained what was going to happen. Any question, no matter how daft it may have been, was answered good naturedly.

Great experience arrived on time warm and friendly

Thorough hearing test ,updated my aids and when I talked about the problems I have with my hearing the young lady understood.
I always get first class service at the one I attend in Bedford