ATSG Golf  Arvostelua 

Ordered the £99 bundle and the shorts was out of stock... fine I thought they might be a delay in sending me the item when they have restocked. Nope have me a £22 refund when the shorts are £40+ this means to get the items I originally paid for as part of the bundle would cost me £20+ what i was willing to spend. I wouldn't usually leave a negative review because I have ordered a few items from ATSG and they have been great. Customer service has been a massive let down and haven't communicated with me at all. Left feeling robbed of my money.

Asked for exchange of item because wrong size was sent,( asked for same top but in right size ) over 2weeks now, sent proof of postage return from myself & several emails but still no response, very disappointing.

I really like their products but I have recently been left hugely disappointed by their refusal to action returns. If you look carefully, you will note that there is no active returns portal on their website, there is no contact telephone number and there is no identifiable trading or office address. There is an email address, but despite their initial acknowledgement of my request for the return label and for the exchange of my items (I like them but they are too small) they are now not responding to any of my communications. This is clearly an active (and very short sighted) strategy on their behalf and I note that other customers have had a similar experience. So be please aware when engaging with this company.

Was really happy with the price and quality but my trousers never came with the set

I ordered a bundle and when opened the bundle there were a pair if shorts missing out of it. I've tried contacting them a few times and had no response.

Customer service really poor. Really disappointed as I’ve been with them from the start of their journey. Goods to be returned due to not fitting.
Have logged returns on the portal. However, have requested a QR code to allow me to return goods and still waiting 2 weeks later. Have emailed them on 6 separate occasions and still no reply.

Delivered when said , great product and quality

Great quality and great price, the service is 100%

I ordered 3 items and 2 arrived. I sent an email that someone responded to, and I replied, but since Monday, I have heard nothing . I have sent a email everyday and no reply to any. I don't know if I am getting the item or a refund. Custom service is non existent.

Great quality clothing but I am missing the hat and belt from the clubhouse bundle I've emailed several times and no replies and even messaged the social media pages and still no reply great clothing but terrible customer support, I think I might be sticking to Druids in the future

Definitely not true to size!! Returns portal not working. Emailed a number of times but still not had one reply two weeks later!! Shocking!! Going to have to pay for a ‘signed for’ delivery to try to get my money back as my order wasn’t cheap!!

All of my golf clothes are ATSG. Always top quality and always delivered very promptly.

We haven’t received the all the products in the bundle, and haven’t had a reply for over 48 hours when contacting customer services.

Half my order didn’t arrive and I’ve sent numerous emails to customer support without a response

Very good garments.

Received the item a week ago, looking to get a refund and swap some items as I wasn’t keen on some of the styles I had chosen. Sent multiple emails as well as messages on social media and still haven’t had a response, return just shows up as pending online but yet to receive any communication

Great golf clothing, good quality gear the trousers (pants) are excellent. I got the clubhouse pack and it is great value for money will defo be ordering from here again 👍

Not received my goods as royal mail keep saying they can’t find my house
Not heard anything from them
Not happy !!!!

Great clothing and superb fit
I’d recommend 100% to anyone