I really appreciate the staff, Sonny in particular. He was so kind, helpful and solved my issue very quickly. Aspiration is a great banking service and their app functions very well. I only wish they... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I've had an account with Aspiration for several years now. And it's been fantastic. With the low fees and green efforts I feel good in keeping my monies with them. One negative it IS an online bank s... Näytä lisää
Yritys on vastannut
Green Fi Bank or previously Aspiration has been plagued with many new issues that I did not have when it was owned by Aspiration. There are long check processing times and check denials for absolutely... Näytä lisää
I opted to sign up for an Aspiration account mainly because I was attracted by their ATM fee refunding program. Overal I am pretty satisfied with their service and fees until they changed their terms... Näytä lisää
Yritys on vastannut
3,3
Keskitasoinen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Super friendly platform and a great…
Super friendly platform and a great account with your choice of no fee or contribution. Investment opportunities and great customer service.
20. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're all about that joyful feeling! Thanks for leaving a review for us and helping us save the planet!
Aspiration is wonderful
Aspiration is a totally online convenient way to keep money where you need it, for investing and accessing at ATMs and when shopping. Beyond convenient it is meaningful and healthy for the earth, because they are planting trees and encouraging you to buy from sources that are truly green, not pretenders. By not having physical banks I was initially worried, but it is part of how they save money, which goes back to giving you interest on your money. I have had no problems with them in a decade.
16. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Thank you for the positive in-depth feedback. We're so glad our services are convenient, yet effective. We appreciate you helping us save the planet!
Very nice person to talk to and was…
Very nice person to talk to and was very good at what she does
16. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
That's awesome to hear! We appreciate you for helping us make an impact!
Karina was very helpful and friendly…
Karina was very helpful and friendly and even when I couldn't provide a piece of information needed she worked with me until my issue was resolved. Great customer service 👏 👌
16. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
That's such a great feeling! We're glad we could assist with your concern. Thanks for helping us save the planet!
I was excited to find a bank which felt…
I was excited to find a bank which felt more aligned with my values. I moved to a small town and needed to continue using Wells Fargo for the immediate future. Due to inactivity, my Aspiration account was closed and there's no option to reopen. I found this disappointing.
15. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're so sorry to hear this and apologize for any inconvenience this may have caused. After several years of activity, we close customer's accounts to keep things organized and at a minimum. If the option to reapply is available in the future, we'll let our former customers know.
I stumbled upon this app…
I stumbled upon this app several years ago.
Aspiration is easy to navigate and deposits are FDIC-insured up to $1.25 million per depositor. Which I love! I swear, this app makes me want to save. Just need the money! Lol!
15. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're all about saving money and the planet! Thank you for the awesome review and helping us make an impact!
Aspiration is a game changer, but lately...
Aspiration has been a game changer and I really love their friendly service. However, lately my card has been getting blocked/declined more often than usual. In fact, I've had to call them 5 times this week (3 times in one day) to ask them to lift the "fraud alert" off my card. I mean, I like the safety and all, but I've never had my card declined this often. Now I'm trying to make a simple, everyday purchase after 9 pm on a Saturday, and my card is declined AGAIN. And there's no customer service available so I can't complete the purchase until they're available on Monday. It's infuriating!
10. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
I'm very sorry to hear about this experience! I can't help over social media, but if you share your information we can look into why your card is declining often. Our apologies for any inconvenience this has caused. We appreciate you helping us save the planet!
I love this bank and have been using it…
I love this bank and have been using it since 2019 and seems to me they actually care about their customers. I will forever bank here as long as they exist being I've never had any issues whatsoever. Highly recommend this green bank!
5. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Thank you for the in-depth review. We're all about that joyful feeling! We appreciate you helping us make an impact!
To representative was totally helpful…
To representative was totally helpful and very thorough and knowledgeable.
2. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
That's great to hear! We strive to give customers our best service.
Ease of contacting the customer service…
Ease of contacting the customer service part of the company. Fast and efficient!
3. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're glad we could make it a breeze! Thanks for helping us save the planet!
The person I spoke to whose name was…
The person I spoke to whose name was ash was very friendly and knowledgeable.
31. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We strive to give our customers our best! Thanks for helping us save the planet!
Very professional customer service
Very professional customer service that solved my problem quickly and professionally. I felt heard.
28. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're glad we were able to assist with your concern. Thanks for helping us make an impact!
Service was very good the personality…
Service was very good the personality spoke to was very knowledgeable and very helpful it was over my issues
25. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Great to hear! Thanks for helping us save the planet!
The customer service Representative was…
The customer service Representative was great efficient and helpful. However I'm not pleased how my disputes are being handled. I was incarcerated at the time the unauthorized charges were made. I'm not understanding you gave me credit for the small amounts but not the larger ones
How can you approve one and deny the others when they all were apart of the same claim
25. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Thank you for the in-depth feedback. We're always trying to improve our services, so I will inform our team of your comments. Regarding your dispute, you may request a reinvestigation of the claim or you may choose to contact the merchant(s) directly for further resolution. Please email us or give us a call at 800-683-8529, from 6 a.m.-6 p.m. Pacific, Monday through Friday. We appreciate you helping us save the planet!
Team that cares
Easy to resolve my problems and wonderful customer service!
23. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Such a joyful feeling! Thank you for the review and helping us make an impact!
Very knowledgeable
23. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Awesome to hear! We appreciate you helping save the planet!
Unparallelled Customer Service
Agent/representative did everything exceptionally well.
21. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Glad we were able to help resolve your issue. Thanks for helping us save the planet!
Be efficient and detailed on what you want and or need help with.
This was one of the few conversations that I had with a professional over the phone. Answered all my questions and help me with every situation I needed.
18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Awesome to hear! Thanks for the review. We appreciate you for helping us make an impact!
They were able to help me start the…
They were able to help me start the process of resolving my issue
18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
That's great! Thanks so much for leaving us a review.
Vastaus yritykseltä aspiration.com
Thank you for leaving us a review and helping us make an impact!
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