I really appreciate the staff, Sonny in particular. He was so kind, helpful and solved my issue very quickly. Aspiration is a great banking service and their app functions very well. I only wish they... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I've had an account with Aspiration for several years now. And it's been fantastic. With the low fees and green efforts I feel good in keeping my monies with them. One negative it IS an online bank s... Näytä lisää
Yritys on vastannut
Green Fi Bank or previously Aspiration has been plagued with many new issues that I did not have when it was owned by Aspiration. There are long check processing times and check denials for absolutely... Näytä lisää
I opted to sign up for an Aspiration account mainly because I was attracted by their ATM fee refunding program. Overal I am pretty satisfied with their service and fees until they changed their terms... Näytä lisää
Yritys on vastannut
3,3
Keskitasoinen
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I woke up to a text message and email…
I woke up to a text message and email from Aspiration customer service telling me my digital Mastercard would be expiring soon. I asked customer service what I needed to do and they responded so quickly giving me all the details including that the new card had been issued. What a relief!
18. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
I'm glad we could quickly resolve your issue! We appreciate you helping us save the planet!
Isley was GREAT
Isley was GREAT! THANK YOU FOR ALL HER HELP
17. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Awesome! Thanks a lot for leaving us a review and helping us save the planet!
I had an issue with my digital card
I had an issue with my digital card, sent an email and approximately two minutes later I had the issue fixed s as of a response!
15. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Glad we were able to quickly address your concern. We appreciate you helping us make an impact!
Even tho aspiration closed my account
Even tho aspiration closed my account, i still absolutely love them. They are the best banking company I’ve ever had. It makes me so sad that i can’t bank with them anymore but i will never be mad at them. My house and everything i owned burned down in 2022 so after i got a new phone i forgot to order a new card and you have to use the card so many times a month so obviously i was just using online stuff that’s why my account closed. But aspiration is an amazing bank. Plus they plant trees with your spare change if you choose that option. They are making the world a better place. I love you aspiration!!!!!
15. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Thank you for the in-depth feedback. We're always trying to improve our services. We appreciate you helping make an impact!
My questions were handled in timely, professional and empathetic nature.
My questions were handled in a professional, friendly, empathetic way. My account had fraudulent charges on it. I froze my electronic card and the Aspiration service are sending me a new card and were able to answer my questions and calm my anxiety!
10. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
That's great! We're always looking to serve the customer in the best way possible. Thanks for helping us make an impact!
Vastaus yritykseltä aspiration.com
Awesome! Thanks a lot for leaving us a review.
I had some unknown transactions that I…
I had some unknown transactions that I found & was able to get helped by an associate in Aspiration.
7. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're all about that joyful feeling! Thanks for leaving a review for us and helping us save the planet!
Ash made it easy for me to trust that…
Ash made it easy for me to trust that my situation would be handle with care.
8. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thank you for helping us make an impact!
If I could give this bank no stars I…
If I could give this bank no stars I would. I’ve been banking with them for last several years and tried to do a mobile deposit via the app. The check is legitimate funds from my employer. They make you endorse back of check with “Mobile deposit for Aspiration only” once this is placed on the check no other bank wouldn’t even consider allowing it to be deposited.After they rejected the check without verifying the funds or at least placing a longer hold, I spoke to 3 different customer service representatives that all told me something different that made no damn sense. Out of frustration I contacted my employer to reissue me another check and to cancel the current one.I also closed my account with Aspiration I received an email stating if u cancel your account you won’t be able to reopen one in the future.If I go as far as to terminate my banking relationship I don’t plan to EVER bank with you again
.I recently went through hurricane Helene & my family has been without power for over a week so this money is needed to assist with recouping our recent losses.PLEASE be mindful on not considering them as a trustworthy committed corporation for your future endeavors.
4. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
I'm very sorry to hear about this experience. Many factors are weighed when decision to accept to reject a mobile deposit. Although we're unable to cash it, you could cash it elsewhere and transfer the funds over. Thank you for helping us make an impact!
Very helpful and quick customer service.
Very helpful and quick customer service.
1. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
That's great! Thanks so much for leaving us a review and helping us save the planet!
Pleased Account Holder
I have had this account for a few years, and never have any complaints. Customer support is very helpful, quick and easy.
4. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Thank you for the positive review. We're glad we can make your banking experience a breee. We appreciate you helping make an impact.
Digital Card Renewal was Easy
Digital Card Renewal was Easy. I was able to get a new digital card by emailing support, and I'm good to go for online purchases.
4. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Such a good feeling! Thanks for helping us save the planet!
Vastaus yritykseltä aspiration.com
Awesome! Thanks a lot for leaving us a review and helping us save the planet!
Richard was the agent that assisted me
Richard was the agent that assisted me. He was definitely the total package. He did everything well true asset to Aspiration.
3. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're glad our agents can help make your experience as smooth as possible. Thank you for helping us save the planet!
Richard was polite
Richard was polite, knowledgeable, friendly and knows his job from top to bottom and inbetween.
1. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
That's great! Thanks so much for leaving us a review and helping us make an impact!
She did what I asked
She did what I asked, kind, and professional, no bs.
26. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Awesome! Thank you for helping us save the planet!
Environmentally friendly
I like knowing that trees are being planted for a better environment. Services have been great. Had an issue with my digital debit card which had expired almost 4 months ago. I called and the representative was super nice and quickly resolved the issue. I recommend Aspiration to all I know.
24. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
Thank you for leaving a positive review! We're glad we could make your experience easier. Thank you for helping us save the planet!
The agent was efficient and helpful
24. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're all about that joyful feeling! Thanks for leaving a review for us and helping us make an impact!
Vastaus yritykseltä aspiration.com
Such a great thing to hear! We appreciate you helping us save the planet!
Good job by the Agent
Good job by the agent I dealt with in resolving my issue.
20. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä aspiration.com
We're so happy to hear that! Thanks for being an Aspiration customer and helping us save the planet!
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