Placed a large order which arrived very swiftly. All good, only returned one item from the nine items purchased. After washing two items (tops) they started to unravel at the seams, not something I e... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered 2 items which were apparently available to purchase online. One item arrived with no information on the other. Called company after a couple of days to be told the item wasn’t available in t... Näytä lisää
Yritys on vastannut
Things certainly went a little wrong but they put the upmost effort in to rectifying them so no problem at all. Polite and courteous at all times which can make the biggest problem suddenly manageab... Näytä lisää
Yritys on vastannut
I tried on about 8 dresses and three tops. Unfortunately the V-neck of the dresses was too low for me on all of the dresses and I wasn't able to find a round-neck dress that was suitable for the occa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Aspiga is a leading ethical and sustainable contemporary clothing company creating wearable, stylish and timeless collections for women and men using natural and organic materials. Here to make fashion fair.
Yhteystiedot
OFFICE 49 SAFESTORE, SW83NS, London, Yhdistynyt kuningaskunta
- 0207 627 5166
- customerservices@aspiga.com
- aspiga.com
4,4
Erinomainen
5 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The blouse took a full week to arrive…
The blouse took a full week to arrive and then I had to send it back as the blouse was too big/wide. I am normally a size 12 but this would have fitted a size 14. Disappointed
13. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
We’re sorry to hear the blouse did not meet your expectations in terms of fit and that delivery was slower than expected — this is not the standard we strive for. If you are still experiencing any issues, please do email us at customerservices@aspiga.com
and our team will be happy to assist you further.
Kind Regards,
The Aspiga team
Fantastic Experience
Things certainly went a little wrong but they put the upmost effort in to rectifying them so no problem at all. Polite and courteous at all times which can make the biggest problem suddenly manageable and not stressful.
Highly recommend them.
4. syyskuuta 2025
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback. We’re pleased to hear the issue was resolved and really appreciate your understanding and patience.
Kind Regards,
The Aspiga team
I already have one Mykonos dress in…
I already have one Mykonos dress in blue, but was so pleased when the taupe colour came back in stock.
Same excellent quality, so easy to wear and now just awaiting some hot sunshine to show it off. Thank you Aspiga
31. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear you’re enjoying your Mykonos dress and that you were pleased to see the taupe colour back in stock — we hope you get plenty of sunshine to show it off!
Kind Regards,
The Aspiga team
The sales assistant was really helpful…
The sales assistant was really helpful without being pushy. She got me the right size and I am thrilled with my purchase.
31. maaliskuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear you received such helpful, friendly service and found the right size — we hope you enjoy your purchase.
Kind Regards,
The Aspiga team
Very helpful shop assistant in your …
Very helpful shop assistant in your Bath store . I places my order in the shop as item was out of stock . I waited over 2 weeks for my delivery. I had to chase my order .
Very refreshing to be able to speak to someone on the phone .
11. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback. We’re delighted to hear you received helpful service in our Bath store and appreciate your patience with the delay in receiving your order — we’re also pleased you found it refreshing to be able to speak with our team over the phone.
Kind Regards,
The Aspiga team
The friendly and helpful staff at the…
The friendly and helpful staff at the end of a phone
11. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear our team were friendly and helpful when speaking with you over the phone.
Kind Regards,
The Aspiga team
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear our shop staff were friendly and extremely helpful — we really appreciate your support.
Kind Regards,
The Aspiga team
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear you loved your dress and hope it made your son’s 18th celebration even more special.
Kind Regards,
The Aspiga team
Part of my order did not arrive.
Part of my order did not arrive.
I was not told it would not arrive.
No apology.
Item then sent .
It was incorrect.
Finally I received the correct item…..a month later.
Birthday was missed.
10. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
We’re very sorry to hear about the issues with your order and the delay in receiving the correct item — as well as the disappointment of missing your birthday occasion. This is not the standard we strive for.
Please do email us at customerservices@aspiga.com
so we can review what happened in full and ensure this is properly addressed for you.
Kind Regards,
The Aspiga team
Popped in to Haslemere shop … lovely…
Popped in to Haslemere shop … lovely lady helped sort some holiday clothes out had fun
10. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear you had a fun and helpful experience in our Haslemere store while choosing your holiday pieces — we hope you enjoy wearing them.
Kind Regards,
The Aspiga team
The service was good but the garment…
The service was good but the garment was pretty poor quality. I love Aspiga but this time I'm disappointed. The fabric is sheer not white as in picture and it's very very flimsy material. So much so that upon trying on the tiny side seam split tore. Not good at the price!
10. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for taking the time to share your feedback, and we’re very sorry to hear that this item did not meet your expectations — particularly regarding the fabric quality and the issue you experienced on trying it on. This is not the standard we strive for, and we understand how disappointing this must be, especially given your continued support of Aspiga.
Please do email us at customerservices@aspiga.com
so we can look into this further for you and assist with a resolution.
Kind Regards,
The Aspiga team
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback! We’re so glad to hear!
Kind Regards,
The Aspiga team
Beautiful blouse with good workmanship…
Beautiful blouse with good workmanship and design.
Can't wait for warmer weather so I can wear it!
10. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your support! We’re so pleased you love your blouse and are looking forward to wearing it soon!
Kind Regards,
The Aspiga team
First time ordering
Easy ordering. Delivery service was excellent. The quality of the clothing was excellent. I will definitely be ordering again
9. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback! We’re so pleased everything went smoothly and that you’re happy with the quality. We look forward to your next order!
Kind Regards,
The Aspiga team
Faultless customer service and…
Faultless customer service and delighted with my new dress!
9. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback! We’re delighted you’re happy with your dress and had such a great experience with our customer service team!
Kind Regards,
The Aspiga team
Gorgeous shirts
Shirts are gorgeous , using beautiful soft fabric.
Great fit and length
Didn’t have my first choice of design in the size I wanted but delighted with the other choices
I ordered two shirts on the same order but they arrived separately in different days !
9. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback! We’re so pleased you love the shirts and that the fit and fabric are just right. We’re glad you’re happy with your final choices! Please reach out to customerservices@aspiga.com if you have any further questions regarding delivery & we'd be happy help!
Kind Regards,
The Aspiga team
Very helpful and knowledgeable sales assistant.
I tried on about 8 dresses and three tops. Unfortunately the V-neck of the dresses was too low for me on all of the dresses and I wasn't able to find a round-neck dress that was suitable for the occasion. I bought two tops. The lady at Aspiga, Lavershot Barns, was exceptionally helpful with finding the right sizes and offering various alternative dresses. Also, I lost my earring at the shop and when I called the next day she was able to put it in a safe place for me to collect a week later.
9. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback! We’re sorry you didn’t find a dress that suited you on this occasion, but we’re so pleased our team at Lavershot Barns was able to help you find something you loved! It’s also wonderful to hear your earring was safely kept for you—thank you for sharing this!
Kind Regards,
The Aspiga team
Lovely dress arrived as promised
Lovely dress arrived as promised, looked as expected and fit was good. Communication and website also good.
6. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your support! We’re so pleased everything met your expectations and that the fit was just right!
Kind Regards,
The Aspiga team
Excellent customer service
Placed a large order which arrived very swiftly. All good, only returned one item from the nine items purchased. After washing two items (tops) they started to unravel at the seams, not something I expected for the price I paid. However, Customer Services were fantastic sending me replacements & a return label to send back the faulty tops free of charge although I could have kept them had I wanted too.
15. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for sharing your experience. We’re so pleased your order arrived quickly and that our customer service team could resolve the issue for you. We’re sorry to hear about the fault with the tops and appreciate you bringing this to our attention. We will pass this onto our garment tech team for review!
Kind Regards,
The Aspiga team
It was a great experience
It was a great experience, and I love my new cowboy boots.
8. huhtikuuta 2026
Vastaus yritykseltä Aspiga
Dear Customer,
Thank you for your feedback! We’re so pleased you had a great experience and love your new boots!
Kind Regards,
The Aspiga team
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