I appreciated the service and fun products this company offers. I received my small sculpture, well packaged and on time. I will keep an eye on their website for my next purchase.
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
I purchased a toilet brush in the shape of a cherry. It looks great in my bathroom and I'm very happy with it. The main reason, however, this company gets 5 stars is because of their excellent custome... Näytä lisää
Yritys on vastannut
We made a purchase that had unfortunately been damaged during delivery to our home in Perth, Western Australia. We sent a photo to confirm the damage and ArtZmiami assured us it would be replaced. Th... Näytä lisää
Yritys on vastannut
I ordered what I thought were really cool toilet bowl brushes... one looked like a green apple and one looked like a cherry. So cute, this particular company had great reviews, so I purchas... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to ArtZMiami! Our biggest passion is curating interesting products that will put a smile on your face and turn up the positive energy around your home. Products that will enhance the luxury level of your home, and also add artistic value to your decor. Our mission consists of two main objectives: 1. To curate and sell interesting, high quality products, that are guaranteed to meet or exceed the expectations of our customers. 2. If for what ever reason a customer is not happy, we will do everything in our power to make them happy. With a motivated team, we strive to be the creative minds that bring a smile to your face. That’s why we’re always curating the best products for you.
Yhteystiedot
Yhdysvallat
- artzmiami.com
3,7
Keskitasoinen
141 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Always first class customer service
Always first class customer service. Quality products and very. unique. They have something for every home.
14. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review. We are so happy to hear that you are happy with our customer service and our products! :)
Please conduct thorough research
After reading several customer reviews, one in particular stood out to me: “This online store gives the impression of being a high-end, curated art boutique, with premium pricing to match. However, the reality is far from it. The products are of shockingly low quality and are shipped directly from China, despite the website’s upscale branding.”
Prompted by this, I did some research of my own. I found the exact same product images on AliExpress, often listed at a fraction of the price — in some cases, up to 85 times cheaper. I also checked Google Maps to see whether ArtZMiami operates any physical showroom, warehouse, or retail location, but no such premises appear to exist.
Concerned about authenticity, I emailed ArtZMiami on 18 September 2025 using the contact address provided on their website, asking whether their products were sourced from AliExpress. Despite clear evidence and a reasonable inquiry, the store never replied.
Based on my findings, other customer experiences, and the lack of transparency in communication, I would caution potential customers to conduct thorough research before purchasing, as you may end up receiving low-quality, mass-produced products shipped directly from China — a stark contrast to the high-end, boutique image that ArtZMiami promotes.
18. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Hi Susana,
Thank you for taking the time to share your feedback. However, we could not find any record of you ever placing an order with us. Only verified customers are in a position to accurately review our products and service.
To clarify:
All of our items are carefully sourced from trusted suppliers, and we stand by the quality of what we sell.
We are not affiliated with AliExpress, and our prices reflect not only the product but also quality checks, customer support, and service guarantees.
We respond to genuine customer inquiries promptly, and if you have not received a reply, it may be because no order or verified correspondence exists under your name or email.
We welcome honest feedback from real customers, as it helps us improve and maintain transparency. If you believe this review was posted in error, please feel free to contact our support team directly with your order details so we can assist you.
Thank you,
Ann
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review. We are so happy that you love your print! :)
Just spend 190£ quality not found 🤣
Just spend 190£ quality not found 🤣
Bought the bathroom rug which was a 68£
Normally in the shop I would pay for that a maximum 5£ 😅.
Will not shopping on this site again.
Avoid it or 90% you will be disappointed.
Waited for parcel 3 weeks.
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Hi Mantas,
Thank you for taking the time to share your feedback. However, we could not find any record of you ever placing an order with us. Only verified customers are in a position to accurately review our products and service.
To clarify:
All of our items are carefully sourced from trusted suppliers, or made in house by our skilled artists, and we stand by the quality of what we sell.
Our products are high quality and we have thousands of happy, repeat, customers around the world. In the rare instance that there is a problem with any of our products, we offer a 30 Day Money Back Guarantee.
Thank you,
Ann
ArtZMiami
Nice quality and nice product
Nice quality and nice product. Delivery time and packaging were perfect.
10. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review. We're so happy to hear that you like the item that you ordered from us! :)
A gift for a friend
Ordered a doormat for a friend's birthday. It arrived on time and as described by the seller. I would buy from this shop again.
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review. We're so happy that you like your doormat! :)
My wife absolutely loved the pug…
My wife absolutely loved the pug statue! Makes for great desk artwork.
19. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review! I'm so happy your wife loves her new ArtZ® Pug Nordic Painted Statue! :)
Problem solved!
Unfortunate one of the items I purchased came broken out of the package. After sending some pictures and a quick notice of this I received on a short term a new one. Therefore many thanks!!
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review! I'm so happy you're happy! :)
Good customer service and good quality purchase
They were very responsive to my inquiry about tracking my package. Also the item I received was high quality. Great experience!
7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review! I'm so happy you like your item! :)
Funky, Fun Toilet Brush!
I purchased a toilet brush in the shape of a cherry. It looks great in my bathroom and I'm very happy with it. The main reason, however, this company gets 5 stars is because of their excellent customer services. My original order arrived incomplete and was immediately replaced. I dealt with a lady called Ann, who was fantastic. Really helpful, prompt, professional and friendly. Great company with lots of fun, original items.
5. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review! I'm so happy that you like your ArtZ® Nordic Cherry Toilet Brush and Holder!
I will pass one your kind words to Ann as well. She will be Very Happy! :)
Extremely Misleading and Disappointing Experience
This online store gives the impression of being a high-end, curated art boutique, with premium pricing to match. However, the reality is far from it. The products are of shockingly low quality and are shipped directly from China, despite the website's upscale branding. Customer service is virtually nonexistent—there’s a phone number listed, but no one ever answers, and it just rings endlessly. The return policy is equally frustrating and feels intentionally difficult to navigate. Overall, this store feels more like a scam than a legitimate business. Shop with extreme caution.
21. heinäkuuta 2025
Vastaus yritykseltä ArtZMiami
Dear Justyna Pawluk,
Thank you for your order and for sharing your feedback. I am truly sorry to hear that the products you received did not meet your expectations, and that the return process felt frustrating for you.
Our products are high quality and we have thousands of happy, repeat, customers around the world. In the rare instance that there is a problem with any of our products, we offer a 30 Day Money Back Guarantee. We ship our products directly from our warehouses which are located in the USA, Canada, France, Germany, China and Malaysia.
To clarify, you first reached out to us on July 29 regarding a return of the two items totaling $142. We provided a complimentary return shipping label the very next day, July 30. Once you shipped the items back on July 31, we processed your full refund of $142 that same day.
Throughout this process, our customer service team responded promptly to each of your emails on the same day they were received. While we met our service standards, I completely understand that the experience may not have felt smooth from your perspective, and I’m sorry for any inconvenience this caused.
We are always striving to improve our customer experience, and we greatly value feedback like yours to help us identify where we can do better. While many of our customers are very satisfied with our products and service, we recognize there are times we can make the process easier and clearer, and we are committed to doing so.
Thank you again for your comments and for giving us the opportunity to address your concerns.
Warm regards,
ArtZMiami
Todo estupendo!
Todo fenomenal! Rapido y buen servicio de atencion al cliente. Tienen cosas originales y muy bonitas
19. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review! :)
Jag är fullkomligt nöjd med mina 2 köp…
Jag är fullkomligt nöjd med mina 2 köp hos ArtZMiami!
Snabb leverans och så fina tavlor!
2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review! :)
This a TERRIBLE company!!!
This a TERRIBLE company!!!! They have a terrible shipping department, whoever prepares the items for shipping does a really bad job. I ordered the oil/vinegar dispenser and received it the first time in 1,000 pieces as it was put in some thin bubble wrap and then tossed into a thin envelope. I told them about it, they shipped another one to me. It came in worse shape then the 1st. I complained and have heard nothing from them, no offer to replace, no money back, NOTHING! I would NEVER order anything fro this company.
10. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
I am very sorry your package arrived broken two times in a row. Please send an email to customerservice@artzmiami.com with your order number or shipping address and they will refund your order right away. :)
Very Unique Products. Great 👍
After looking at ArtZMiami website and seeing how unique and unusual their products were I knew I was going to order something. Ordered was placed. Email received with tracking number once item was dispatched. Item took just over 2 weeks to arrive in the UK. Which you would expect with an international delivery. Item was as described and I love it. Very very well packaged. Thank you ArtZMiami 😊
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review! We're so happy to hear that you love the item that you purchased from us! :)
Excellence
Excellent product and excellent customer service. What else could anyone possibly want?
22. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review! :)
Chihuahua Sculpture
We got the chihuahua sculpture in memory of our tiny 20- year old black chihuahua who recently died. It perfectly represents her.
21. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you so much for your order and your wonderful review. We are truly sorry for your loss. We're happy that your Chihuahua sculpture will serve as a thoughtful memorial for your beloved dog. :)
Overall satisfied
Update from previous review. Product finally came. I didn’t realize that the shipping time was expected to be more than two weeks. Customer service took a little longer than I’d like to get back. But overall satisfied with the product. Be sure to order early though, it takes a while to get it.
5. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review. We're happy to hear that you're satisfied with the product. Thank you for your feedback. We will use it to improve our service. :)
Excellent communication and customer…
Excellent communication and customer service and love my purchase. Follow up customer service exceptional - not what I was expecting from an overseas business that I found on facebook. Feels like a family business who cares. Thank you!!
6. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review. I'm so happy that you like the products that you ordered from us. I will pass on your wonderful compliment to customer service. They will really really appreciate it! :)
ArtZMiami is a company that you can…
ArtZMiami is a company that you can trust, they have a great range of product and my past two orders arrived in perfect condition.
23. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtZMiami
Thank you for your order and your wonderful review. I'm very happy that you like our products and that your orders arrived in good condition! :)
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