I was able to work directly with an Art To Frames associate to place an order for nine framed pieces for a gallery show. They ensured that every dimension and specification was correct. The pieces arr... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered from here 2x now and while the frames and nice and reasonably priced, the matte has been the wrong size consistently. It comes 1/4 inch smaller on either side which makes for gaps (meaning the... Näytä lisää
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Easy to order. Great delivery time. The matte picture frame glass was scratched, but we changed the orientation so that it didn't show. Really disappointed because it was covered with a protective... Näytä lisää
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no chipped or broken parts upon arrival. very nice frame styles and quality.Easy to order correctly, following website instructions. Rapid turnaround.
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
Yhteystiedot
5th Avenue 770, 11232, Yhdysvallat
- arttoframe.com
4,3
Erinomainen
611 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The frame was an unusual size and it…
The frame was an unusual size and it fit my painting perfectly. It is sturdier than I expected and I received it quickly- good product and good service.
9. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Alice, we’re glad the unusual size fit your painting perfectly and that the frame felt even sturdier than expected. It’s also great to hear it arrived quickly.
The frame was custom made perfectly!
The frame was custom made perfectly! Thank you so much!
16. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Richard, we’re glad your custom frame turned out exactly as it should. Thanks for trusting us with your project.
Beautiful print
Beautiful print. Even more than I expected. And, it was done and arrived in record time.
16. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re delighted the print exceeded your expectations and arrived so quickly. Thanks for sharing your experience with us.
Thank you
Thank you! High quality, perfect size, reasonable price, extremely well packaged And arrived sooner than I expected. I will definitely use ArtToFrames again.
16. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Suzanne, we’re glad the quality, sizing, pricing, and packaging all hit the mark and that your order arrived sooner than expected. We really appreciate knowing you’ll use Art To Frames again.
Find a frame to match the broken one
I appreciated very much the chance to choose the details of a frame's dimensions because I wanted to match an existing frame. What I got wasn't an exact match, but close enough. The old frame had a hanger at the top that was attached with screws, more secure, I expect, than the one supplied with the ArtToFrames frame.
24. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Bruce, we’re glad the customization options helped you find a close match for your existing frame. Your frame should have included a sawtooth hanger, which is designed to hold this frame securely and is often easier to position on the wall than a wire hanger. We do offer additional hanging hardware options on our website for customers who prefer a different setup.
Frames are easy to assemble and they…
Frames are easy to assemble and they look great. 😊
15. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Jen, we’re glad the frames were easy to assemble and look great. Thanks for choosing us.
UPS left my package in the middle of a…
UPS left my package in the middle of a gravel driveway.
24. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Dave, we’re sorry UPS left your package in the middle of the gravel driveway. That’s certainly not where we’d want a frame to be left. We hope the frame itself arrived safely and in perfect condition despite the delivery placement.
My first frame arrived broken but I…
My first frame arrived broken but I contacted customer service and they sent a replacement. It looks great! Just the size I needed and easy to hang up.
28. elokuuta 2026
Vastaus yritykseltä ArtToFrames
Dianna, we’re sorry the first frame arrived broken, but we’re glad our team was able to send a replacement and that the new one looks great. It’s wonderful to hear the size was just right and that hanging it was easy.
Poor Quality Control
I ordered 6 frames. Some came with hardware and some did not. The hardware that was sent was subpar and broke immediately. The most expensive frame was very poorly made and looks damaged. The frames did come quickly and communication has been good. You need to work on quality control of what you are shipping.
16. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Randi, we’re sorry you were disappointed with parts of your order. The six frames were ordered in different sizes, and the hanging hardware specified for each frame varied accordingly; those details were shown on the product pages, during checkout, and in the order confirmation. We haven’t found any prior correspondence regarding missing hardware or the frame you described as damaged, so please email your order number and clear photos of any affected frame to cs@arttoframe.com and we’ll be happy to review it.
Vastaus yritykseltä ArtToFrames
We’re glad you enjoyed the ordering and customization process. Thanks for sharing your experience with us.
When I received the order
When I received the order, the box was very damaged during shipping. Last time I ordered, the box was damaged and my frame, mat, and plexiglass were broken. Fortunately, this time the frame itself was wrapped adequately so it was not damaged. Thank you for protecting my frame from careless shipping!
18. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re sorry the shipping box arrived damaged again, especially after your previous order was damaged in transit. We’re very glad the additional protection around the frame did its job this time and everything inside arrived safely. We appreciate you recognizing the care taken with the packaging.
On my initial introduction to…
On my initial introduction to ArtToFrames, the first batch of five frames one had the glass broken. I contacted them and sent pictures and they immediately sent a new glass. Thanks for your response and 10 great frames.
Regards,
David Nice
11. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
David, we’re sorry one of the first five frames arrived with broken glass, but we’re glad our team was able to respond quickly and send a replacement. It’s great to hear the rest of your frames have worked out so well. Thanks for giving us the opportunity to make it right.
First order came damaged they replaced…
First order came damaged they replaced it no problem and everything’s fine
11. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re sorry the first order arrived damaged, but we’re glad the replacement process went smoothly and that everything is now as it should be. Thanks for giving us the opportunity to make it right.
Good quality frame, mat wrong size
The mat was not the right size & so I still can’t hang my art - it was off by like 2cm the entire way around.
The frame is good quality and arrived quickly. It looks as advertised.
15. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re glad you’re happy with the quality of the frame, but we’d like to clarify the mat sizing. The size entered on the order was an image size of 42.75 x 24.5 inches, and as noted on the product page, checkout, and order confirmation, the mat opening is cut approximately 1/4 inch smaller to hold the artwork securely, resulting in an opening of roughly 42.55 x 24.25 inches. If the opening you received differs significantly from those measurements, please email your order number and a photo showing the measurements to cs@arttoframe.com and we’ll gladly review it.
Lice Art to Frames
Lice Art to Frames. Excellent Service and fast delivery. Decently would recomend. I have ordered before and will again .
20. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Kathy, we really appreciate you coming back to us. We’re glad the service and fast delivery continue to make for a good experience, and it means a lot to know you’d recommend us and order again.
EXCELLANT very good to put together
EXCELLANT very good to put together, I would buy again!!!!!
20. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Mary, we’re glad everything was easy to put together and that you’re happy with the finished result. It’s great to hear you’d order from us again.
Great customer support and end result…
Great customer support and end result was perfect. I love my piece. It arrived in perfect condition via UPS. I had requested extra packing seeing as some customers were complaining about receiving damaged packages.
10. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Judith, we’re glad the extra care with the packaging helped your piece arrive in perfect condition and that you’re so happy with the finished result. We also really appreciate your kind words about our customer support. Enjoy your new piece!
This company is top notch
This company is top notch ! They had an odd size that I needed and they got it shipped out in one day and it was here with 3 days . It’s perfect !
20. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
We’re glad we had the unusual size you needed and could get it on its way so quickly. It’s great to hear the frame arrived within just a few days and turned out perfectly. Thanks for sharing your experience with us.
I ordered a frame that came in a large…
I ordered a frame that came in a large box with no padding, and it was broken.
I immediately text Art to Frame, and they said they would send a new frame out tomorrow and they did.
9. syyskuuta 2026
Vastaus yritykseltä ArtToFrames
Deb, we’re sorry the original frame arrived broken, but we’re glad our team was able to respond right away and get a replacement sent out the next day. When something arrives damaged, we’ll always do our best to take care of it quickly. Thanks for giving us the opportunity to make it right.
BE CAREFUL OF THE UNAUTHORIZED UPCHARGES THEY SLIP IN!!!
I have ordered with them in the past without incident but today, they slipped an unauthorized upcharge in shipping into the order, at the penultimate step, without getting permission, and after quoting the order with the lower-priced shipping option. This kind of deceptive practice is unethical! I composed an email directly to them to let them know that wasn't appreciated and whaddya know, their system rejected the email!! WOW. So now AI is screening their customer service emails and not permitting them to even see notes from unhappy customers! The Emperor has no clothes! Disgusting! I am really disappointed.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ArtToFrames
We reviewed the order and confirmed that it received our default shipping option, which is the lowest-priced shipping method our website offered for for your order or any order. The shipping amount charged was the rate presented during checkout. We always want our pricing to be clear before an order is submitted, and we stand by the shipping charge applied to this purchase.
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