Artico Interiors Arvostelua 1 199

We bought our table from Artico February 2025. Within 6 months rust was forming on the stand.
My wife emailed Artico a week ago and they have not responded, so I have visited the showroom today, to be advised that customer services were responding to my wife email as we spoke. 5 hours later, no email. My wife phones them and they ask her to check the email address she sent her mail and photos to. Just a note they charge for the 2 men to put your table together .....£60. they don't tell you at the time of purchase which is very silly as the table is extremely heavy. Artico arranged for the table leg to be changed the following week. They brought a table leg but unfortunately this also had rust on it as did others in their stock. They have put an extra coating on the leg to prevent rust coming through. I hope this works and stays. They got it right in the end.

Our sideboard is wonderful, exactly as shown online, if not better. Definitely worth the wait for delivery.

Quick dispatch and white glove service is amazing. The product looks sleek, bold and chic, exactly the same as how it looks on picture!

Great products, kept updated with delivery day and times.
Carefully delivered and placed in the room.
Cheerful and helpful delivery guys.

Product is outstanding quality. When we couldn’t get the doors to align, customer services were quick in advising what we needed to do to correct it.
Definitely recommend.

Delivery and contact was a bit hit and miss and only any contact if I got in touch with them. Love the design, but for the amount you pay, the 'its handmade' shouldn't be an excuse for the the handles being lopsided on the 2 big doors so they dont meet, and for me to spend half an hour adjusting the doors so they were fitting correctly

Lovely furniture both sideboards excellent only thing disappointing was they didn’t take any cardboard away and didn’t have time to check they were ok before the drivers left and one very heavy unit was upside down 🙃

I wanted a stylish piece of furniture to house my TV and electrical items. The Sunset Handcrafted Solid Mango Wood Sideboard Black did just that. It’s a lovely, unique item and we’re very pleased with it. The downsides are that the shelves are fixed (which I knew in advance) and the delivery took 10.5 weeks, which is why I gave 4 rather than 5 stars.

Good chair, delivered promptly

Good products and quick delivery

Easy to buy, great product, good communication

I ordered the sunset bar on the 4th October 2025, I was told I would receive delivery around 15th November. I heard nothing. At the end of November I e mailed chasing up a date for delivery, I then received a text saying it would be delivered on the 24th Dec. I took the 24th December off work, to be here to receive delivery.
I receive a text on the 23rd Dec saying I would receive my delivery on the 7th January 2026, no apologies, no explanation. I wasn’t happy. I phoned the company and spije one to someone in the showroom and promised me I would get a call from customer service. I received a text from customer service saying they tried to call me and would call back. I never heard from anyone.
I received my delivery on the 7th Jan. I unpacked the box , and the cabinet is faulty. The doors are not aligned and the right door doesn’t close properly. I sent an email with a video showing the faulty cabinet. I
asked for them to order me a replacement, they agreed saying they would receive a new shipment the next week and they would be in touch with me to arrange delivery.
Today is the 25th January and I’m still waiting for. Date for delivery.
Very disappointed with the service. I love the look of the furniture on the website, and was planning of purchasing more pieces for my whole home.
I wouldn’t recommend this company , after the way I’ve been treated.
Regards
Sarah Nicola Harris

Fantastic furniture lovely price furniture arrived fantastic would recommend.Fantastic.

Love the drinks cabinet now going to buy the tv unit

beautiful table and side and coffee tables. Great service, communication and help. I changed the order several times and it was always received well and promptly amended. Additional information information requests and questions responded to quickly

It was definitely worth the wait! We love our new chest, the quality and design is perfect. My only quibble is the absence of communication from Artico Interiors to keep us informed on delivery timings and delays.

I’ve ordered from Artico before and been more than delighted. Unfortunately this time the item arrived damaged after waiting 4 months for it to arrive (hold up at customs). The outer box was in perfect condition, so was either packed damaged or suffered a stress fracture by the door hinge during transportation. Obviously not the fault of Artico and something that couldn’t have been foreseen. Artico dealt with it very promptly and positively.

The customer service is 5 star rated could not fault this company . We ordered a dining table and coffee table both products were excellent value and very pleased with the design and the quality of products.
We highly recommend this company .

Good quality. I ordered 2 cabinets - Solid Mango Wood Highboard Black 100 cm and Sunset Handcrafted Solid Mango Wood Black Sideboard 177 cm. I am happy with both. Exactly what I imagined. They arrived with a very slight delay, although I expected them for Christmas. I was a little worried because I read in many reviews that they are quite late with deliveries, but it is understandable around Christmas. I am already considering ordering again.

Lovely product Easy to assemble Did have a washer missing but not vital and easy to substitute
Probs with delivery weather not company orientated but good communication of the problems and clear delivery protocols