Arnold & Baldwin Arvostelua 

A&B provided an outstanding service for the survey on a London property I am purchasing. The process was efficient from start to finish, with a clearly explained quote and a survey conducted promptly.

What truly set them apart was the personal follow-up from the surveyor, who summarised the key points and made himself available for ongoing advice. This demonstrated remarkable professionalism and a genuine care for the client, making the service feel truly tailored.

I award them full marks and would highly recommend them to any prospective buyer.

Special thanks to Ashley Royer and Gethyn Hughes

Arnold & Baldwin were very responsive, particularly Addam Price. The survey was carried out promptly and all points covered by the surveyor, Ashley Royer. We would certainly use Arnold & Baldwin again.

The experience with Ashley was great, he was quick to conduct the survey, punctual in delivering the report and very detailed in its content. He had also called me as soon as he had done the visit to report his fresh inpression and answer any questions, and that added to the quality of his service. I would use them again, no doubts.

Arnold and Baldwin produced a very thorough report which highlighted areas I wouldnt have thought of initially. I was impressed by how quickly they followed up and their helpfulness in clarifying my concerns. I would highly recommend Arnold and Baldwin

great and honest service
very straightforward with plenty of support and communication
my agent was gethyn hughes who was especially great to deal with

Very happy with our experience. We had a date booked quickly and John delivered the report in a few days. It was a very detailed and thorough report. I spoke to John on the phone a few times as we went through the conveyancing process to clarify and get reassurance on a few things. He was really happy to take calls from me and remembered all the details which was really helpful.

Rob Rhodes and Dara were superb and far exceeded my expectations. The survey was very detailed and very precise. I was present at the survey and Dara was extremely helpful and very knowledgeable. First class service which far exceeded my expectations. Thank you Rob and Dara!

My second time using A&B and again, a fantastic service. Fast response to my initial enquiry, I had a date booked quickly but wanted my HB2 survey done faster and they rejigged their diary to fit this in. The follow up end of day/post survey (with Ashley Royer, surveyor) was v thorough and his advice helped me relay a little remedial work that needed doing by the seller (of property I am in the process of buying), likely saving me a not just ££ but stress post sale. I also had a separate follow up question and again Ashley was a superstar getting back to me same day. Could not fault the service, and highly recommend this surveying team.

I had a great experience with Arnold & Baldwin. My mortgage broker recommended them to me & this was my first experience buying.

My surveyor Ashley was lovely & friendly. He gave me a call as soon as he’d finished at the flat I was looking to buy and talked me through a few of his concerns about the property (I found this particularly useful being a first time buyer and not really knowing what to expect). I had some questions based off the things he found, which he gave me some great advice on and later I received a really thorough survey report.

On a couple of occasions I had a follow-up questions for Ashley further down the line (after some back and forth with my solicitor and more things coming up), who was always a pleasure to speak to. He was always available to respond, offered me great guidance, never made me feel rushed, and was incredibly patient throughout. I really appreciated all his help, and if I were to buy another place, I’d definitely use him again. Thanks so much!

I highly recommend his company for the surveyors review. I used the company twice in the scope of the past 2 years before purchasing the property. Very professional, quick and good communication

Very happy with the service. Ashley provided me with a thorough and easy to understand survey that alerted me to a number of potential issues. with that I was able to renegotiate the price to a lower amount. Recommended!

What a fantastic service I have received from this company. My wife and I recently instructed a home buyers report for our new property. Sam Williams was fantastic at arranging this for us and made the process easy!

Booked this company to do a survey on a property we are buying, paid, and was assured the survey would be completed with the results back with us within 3 weeks. After the 3 weeks had passed, chased them up only to find out they had 'forgotten' to schedule the survey and had we not reached out, it wouldn't even have been done! Very quick to take your money but clearly their organisation is severely lacking. We were offered a small discount by way of an apology but we preferred to cancel, get our money back, and get our survey done by another - more reliable! - company instead.

My experience with Arnold & Baldwin was very good the surveyor Lee Jones carried out a very thorough inspection of the property and the delivery of the report was quick and extremely clear and detailed. I was able to speak with him directly to ask some questions which he was able to answer with clarity. If I require a survey in the future I know where to go.

A very easy process overall and a very thorough survey.

I used Arnold and Baldwin for a property survey in May 2025 and had a great experience overall but would especially like to call out Ashley the Surveyor who provided me with great detail on the property and was so helpful, friendly and knowledgeable that it made the Buying experience much easier. It was a such a comfort to have someone professional and part of the process who is there to help! Ashley was so patient with me as I had to follow up a few times over two months post the actual Survey and Ashley was always happy to advise and discuss further concerns. I would highly recommend the company and Ashley.

Jerome was simply fantastic! Even after the report (which was very thorough and helpful) was finalised, he couldn't do enough to assist in explaining points and giving guidance. This was my first purchase and I very much appreciated the 'hand holding'. I would definitely recommend.

p.s. Jerome deserves a bonus.

Prompt service and great communication. Highly recommended. Ashley was excellent.

Competent, real people answering phone.
Quick service.

We had a level 3 survey done on a house. The surveyor missed so many things that should have been caught. Things that should have been checked but were not. Complete negligence. When we got in touch with them directly to better understand what happened they ignored us. Unprofessional.

We just threw money down the drain. We were left with issues we expected a survey to catch. Now we need to spend a ton on money to fix.

We trusted them and they dropped the ball. They completely screwed us over.