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ARNO CONTI, a Hong Kong-based handmade shoe brand, has evolved into a globally recognized online e-commerce platform since its humble beginnings in a store at 27 Ning Po Street, Jordan, Hong Kong in 1983. With over 30 years of shoemaking experience, ARNO CONTI prides itself on its traditional Italian craftsmanship, with each pair meticulously handcrafted by skilled artisans. Every step, from material selection to production, is carefully designed and tested to ensure that each pair of shoes meets the highest standards. Known for its unique design and exquisite craftsmanship, ARNO CONTI's shoes have become a must-have for fashion enthusiasts around the world.
Unit 2011, Kader Industrial Building, 6 Sha Tsui Road, Tsuen Wan, New Territories, 999077, Hong Kong, Hong Kong
4,2
13 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Perfect shoes and of excellent quality as in the photo. Customer service very helpful and quick to respond, able to answer any type of doubt or question. I highly recommend
The quality is exceptional! The attention to detail is remarkable. It’s incredibly comfortable. I’ve just purchased my third pair of shoes.
Awesome customer service, excellent quality and fast shipping. I am a Louboutin wearer and these are the best I have seen. I say mix a few of these in with the one's you paid 1000s for...
Charles C Simpson
Amazing service! The shoes are gorgeous, very comfortable and they are of great quality. I would definitely buy more. The style is very unique and beautiful.
Ho acquistato le loro scarpe e sono pellicine comode e anche molto eleganti le adoro
Silver shoe is so nice and comfy.
I enjoy wearing these shoes everytime. Must get !
The shoes are very great but the image of the hill is a little taller. As long as you know the heel is not that tall everything else is amazing!
One of my favorite boots in my wardrobe, probably in my TOPs 3
I have never posted two bad reviews on a company before (genuinely not my style) but I have nevet had such a bad experience with any organisation as I have with Arno Conti The customer service guy finally got in touch after my previous review & I have yet to recieve the process to return the shoes that do not fit & to receive my refund despite requesting both several times finally telling me that they would not refund my money unless I took down my previous (genuine) review basically some sort of strange blackmail attempt Well Arno Conti team I believe the public has a right to know what their experience will be when they try to work with your "Easy Refund" policy You have left me no option but to ask my bank to pursue this legally Please potential.customers if you are considering shopping with this company think again Absolutely shocking customer service
Vastaus yritykseltä ArnoContishoe
Dear Customer,
Thank you for sharing your experience. We sincerely regret that you’re not satisfied with the service provided.
However, we would like to clarify that we never requested you to remove your review in exchange for a refund. In fact, we offered a standard refund according to our 30-day return policy, which requires the return of the item before the refund can be processed. This policy is clearly stated on our website and applies to all orders fairly.
We understand your frustration and truly wish to resolve this matter in a professional manner. Our customer service team remains available to guide you through the return process and complete your refund once the item is received.
Thank you for your understanding.
Best regards,
The Arno Conti Team
I ordered a pair of tabi ballet flats and received one made by Crape Myrtle and doubtful that they are real leather. Certainly not as described in their website, leather upper, leather sole, etc. I emailed their customer service and they offered to refund me just $20 when I paid $90, when i insisted on returning for a full refund they ghosted me. Please beware...
Vastaus yritykseltä ArnoContishoe
Dear Cherie Ann,
We sincerely apologize for your disappointing experience and any confusion regarding your order. At Arno Conti, we are committed to providing 100% genuine leather shoes as described on our website, and we take quality concerns very seriously.
We also want to clarify that we stand by our 30-day, no-questions-asked return policy, which allows customers to return their purchases for a full refund if they are unsatisfied. We regret if there was any miscommunication regarding your return request, and we certainly do not intend to leave any customer without proper support.
Please reach out to us again at support@arnocontishoe.com, and we will prioritize resolving this matter for you as soon as possible. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Best regards,
Customer Support Team
Arno Conti
Je suis absolument amoureuse de ces bottes. Elles sont élégantes, confortables et parfaites pour l'hiver
Diese hohen Schuhe sind sowohl bequem als auch sehr stilvoll. Ich trage sie zu besonderen Anlässen und bekomme immer Komplimente!
Les talons sont incroyablement élégants et confortables. J'adore les porter toute la journée sans aucune douleur. Un achat parfait
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