Arbtech Consulting Ltd Arvostelua 

Rather than ranting and raving about Arbtech, I will simply state our experience, and you can make your own judgement as to why I left a 1 star review.

1) We paid a premium for a fast report. Unfortunately our contact at Arbtech was ill (completely understandable) but the company had no one to take over, and therefore it was weeks late.
2) Arbtech eventually provided a report to our planning officer which, as part of the report said we must provide a "precautionary working method statement". Like most people we didn't know what this was, but unfortunately Arbtech also didn't seem to understand what they had requested, and were therefore unable to provide it. Surely you should only put things in your report if you understand what they are?
3) Whilst communicating with a member of staff at Arbtech about the issues we had faced, we were told "I only like bats, I do not like people". It was mildly threatening and this attitude permeated every aspect of the way they treat their customers.
4) When making what we considered to be completely legitimate complaints, we were told that we were being "threatening" and that Arbtech would no longer deal with us. This is obviously only my opinion, but from my perspective all our complaints were fair, and deserved to be at least listened to.

Anyway, I will leave you to make your own opinion as to whether this was reasonable behaviour for a company, and if you think it is worth working with them.

Very professional and useful piece of work from Dean.

good reliable company. did what they said they would do. good communicators

Fast service, very professional and reliable service. Responded to an urgent matter and I would highly recommend.

Arrived when said and produced a productive assessment for us to use

Great service all round. Rapid turnaround and very good vale for money. My go to environmental consultant from now on. Thank you.

Very efficient service. Profesional and quick.

Good communication followed by a well put together survey with clear information and options.
Thank you!

I found the team very organised, communicated well what they were going to do. They were transparent with costings.
When I needed a rapid response they were very quick to assist.
All in all a fabulous experiance using these consultants.

Annabel explained the reasons why the assesment was required & was very knowledgeable in local conservation. She was very easy to talk to

Very helpful, polite and fully committed to finishing the job.

A very professional company. They work with the customer to find solutions to both protect and augment wildlife whilst identifying strategies to permit a development to continue. We had several species of bats roosting in our house and also two maternity roosts. You read horror stories of not being allowed to undertake any work on your own property due to the presence of bats. This is not the case. Employ Arbtech Consulting and they will work with you to find a solution. Don't leave engaging the experts until the eleventh hour. Think ahead and any delays to planning applications can be largely avoided or minimised. Excellent company, who I would absolutely recommend.

Very prompt and professional service, clearly advised all the way through. Happy with the service.

Recommended by our architect for surveys on trees, ecology and bats to send in with planning application.
Good service, excellent communication and all received in good time.

Very helpful and knowledgeable throughout the process. The surveyor was very flexible. He was happy to changed the date for the site visit to accommodate my deadline.

A truly excellent, very professional and prompt service provided by Merry Anderson of Arbtech Consulting Limited in composing a very thorough and comprehensive Mitigation Plan and Method Statement. Thank you so much for all your help and very professional assistance.

timely, courteous and professional

Dealing with the surveyor etc was good and easy but some of the payment admin etc was a little cumbersome.

All very good - communication, arrangements and swiftness of report.
Only thing to comment on was that it took a while to be able to pay for the report, phone line was usually busy. Once I spoke with someone it was sorted out quickly with a call back.