Arbtech Consulting Ltd Arvostelua 

595
TrustScore 4/5 tähteä

4,1

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Found the company online advertising as "affordable surveys", to get bats survey done for the planning permission. Close to £700 paid, for 1st survey. It was a lot, but thought , needed, let's get... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Arbtech really pulled through for us. They far exceeded service levels we have experienced from any other service provider, ever! A special shout out to Katie Belbin who pulled out all the stops to pr... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I used Arbtech to conduct an Ecological assessment and plan to assist my planning permission which I was granted. Booking was easy and the consultant arrived on time and report promptly followed.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Antony was very knowledgeable and took time to understand our objectives and produce a thorough and professional report. He was very approachable and quick to respond. Arbtech had a professional, sli... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ympäristöneuvoja

Yrityksen kirjoittama

The UK’s leading Biodiversity, Bat and Tree Survey Experts - Bat Surveys, Tree Surveys, Ecological Consultants, Ecology Surveys for Planning Permission across the UK

Yrityksen kirjoittama


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

595 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 62 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(595)

38 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

High Standard of Work & Communication.

Communication has been brilliant and a very high standard of work delivered for a good price. i look forward to working with them again on future projects.

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Thanks! Looking forward to working with you again soon

Saanut 1/5 tähteä

They advertise as bat emergence from…

They advertise as bat emergence from £700 ish. Come to the site, no signs of bat but a few dropping, lady said to my that there was no roost then got a quote for over £17000 pounds! £17k!!!!!! And stated bat roots high probability

This company is nothing but a rip off! I'd avoid them at all costs, they pray on the fact that you now need and ecology report and rip the life out of you for it its disgusting

1. toukokuuta 2025
Oma-aloitteinen arvostelu
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Hi Danny. The initial survey is to determine if your property has bats present or potential for bats. Droppings found clearly indicate bat activity and therefore more surveys would be required by your local authority in order for you to get planning. The follow on survey needs multiple visits and multiple surveyors, which can be costly. It's a shame that you feel we are ripping you off, but as a business we do have charge money for the services we provide so that we can continue to help tens of thousands of people through the planning process every year.

Saanut 5/5 tähteä

Quick to respond and very knowledgeable

We’ve used Arbtech on multiple projects over the past few years and have always been very impressed with their team and the quality of their work. We’ve worked with them across a range of services including BNG, ecology, and arboriculture, and every time the experience has been excellent.

Their responsiveness and rapid turnaround service have been particularly helpful, especially when tight deadlines have come up. On a recent project, we faced significant challenges with the local planning authority, and the team went above and beyond, proactively liaising with various stakeholders and departments to help move things forward.

Overall, we’ve been consistently pleased with their service and professionalism and would highly recommend them to anyone needing reliable and knowledgeable support in these fields.

30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This company is just in it for the money

I had a very disappointing experience with this company regarding a Preliminary Roost Assessment (PRA) for bats. The surveyor spent no more than 20 minutes at the property, briefly shining a torch around with no in-depth inspection. Despite only identifying very low risks, they exaggerated the findings and categorized the property as “high risk,” requiring a costly follow-up survey — conveniently offered by them at a premium rate.

The quotation for the second report was outrageously expensive, far exceeding quotes I later received from other reputable companies. The entire process felt like a money-making scheme rather than a genuine ecological service. I strongly advise others to compare multiple providers before proceeding, and to be cautious when dealing with assessments that seem overly alarmist without proper evidence.

I had another company come out who totally dismissed the fact that bats could be roosting and explained that the report i had received was very contradicting

Thank you for your reply.

With respect, I must strongly disagree with your conclusions. I’ve since had another qualified ecologist team conduct a full assessment, along with my roofing contractor, and both have confirmed there is no feasible way for bats to roost in the structure. Their inspection involved camera monitoring and a detailed evaluation of the site — in stark contrast to the brief 20-minute visit carried out during the initial assessment.

In addition to this, I would like to raise serious concerns regarding the quality and professionalism of the original report. There were clear discrepancies in the document that later had to be amended. These errors arose because the report was not reviewed, signed off, or verified by a senior ecologist or member of staff. In fact, it appears the assessment was conducted solely by a graduate, with no institutional oversight or formal endorsement from the organisation. That, in itself, raises questions about its credibility and reliability — especially when such reports are being used to justify major delays and substantial costs.

Speaking of costs, the pricing provided was not simply high — it was astronomical. One of the “cheapest” options was curiously marked as “sold out,” while another proposal quoted over £6,000 plus VAT for a second visit. This goes far beyond reasonable environmental mitigation and gives the impression of an exploitative process.

To be clear: I fully support wildlife protection, including bats. But I will not accept being misled or financially pressured under the guise of conservation — particularly when the foundational report is flawed, unverified, and contradicted by other fully qualified professionals.

I am currently reviewing this matter further and will be submitting the findings from the second ecological team to the appropriate authorities if necessary.

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Hi Lian. We appreciate it's never nice to hear that you need further surveys that can be costly. However, the time a surveyor spends on your site makes no difference at all, and there were no exaggerations or anything 'alarmist'. A feature on your development was clearly and obviously classified as having a high habitat value. Therefore your LPA will need follow on surveys for you to get planning. Any ecologist who 'dismissed the fact that bats could be roosting' simply couldn't do that without stage 2 surveys. The follow on surveys we provide are not at a 'premium rate', although they might be more expensive than the other quotes you had. The price is what we need to cover the costs of multiple ecologists carrying out multiple phase 2 surveys.

Saanut 5/5 tähteä

Very professional and helpful

Used Arbtech for a number of surveys to support a planning application, including BNG, Bat Emergence and Preliminary surveys.
Working with Michelle Huang​​​​ was a pleasure, she was very knowledgable, efficient and polite.
Was a pleasure working with her and Arbtech.

4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you!

We required a Preliminary Risk Assessment Phase 1. Charlie was a pleasure to deal with throughout the process. Very friendly and accommodating, making everything run smoothly. I’ll be sure to contact Charlie again next time we need assistance.

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Whilst experiencing recent issues…

Whilst experiencing recent issues relating to an on-going planning permission and potential traces of contamination, Arbtech introduced me to Charlie Radiven who advised she was experienced within this field. I was absolutely blown away, not with just the knowledge, customer service, and the speed in which she was able to turnaround a report, but that fact she had both the experience and history of working with the necessary council, but also previous communications and associated interactions with the one of the council planning officer's. CR and Arbtech not only delivered with this project, but went above and beyond, to exceed expectations. This pending planning permission was already experiencing heavy delays and timings, but I couldn't be more appreciative of the effort made to turn an anticipated disaster into a positive outcome.

28. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very professional and helpful

We have used Arbtech numerous times now for all our BNG requirements very professional and helpful. Chantae was especially helpful on the last site when we need things doing quickly. Will be using them on our next site.

27. toukokuuta 2025
Saanut 1/5 tähteä

Never even got back with a quote.

Requested quote over two weeks ago - heard nothing.

14. toukokuuta 2025
Oma-aloitteinen arvostelu
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

We're sorry we were not able to send you your quote within our usual time frame Mark. The run-up to bat season is getting extremely busy but we're currently hiring to meet the extra demand.

Saanut 5/5 tähteä

Charlie Radiven

Charlie was always so fast at replying, it made me feel like very valued. She has always been extremely helpful when I needed any help or support and I couldn’t have asked for a speedier or more professional service.

14. toukokuuta 2025
Oma-aloitteinen arvostelu
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Thanks Craig. Charlie will be pleased to hear that.

Saanut 4/5 tähteä

Our consultant Chantae has been very…

Our consultant Chantae has been very helpful and accommodating to our situation. She turned around our report so quickly which helped us enormously and for that we are very grateful.

2. toukokuuta 2025
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

That's good to hear. Thanks Sarah!

Saanut 5/5 tähteä

Great company to work with and they…

Great company to work with and they have a wide range of qualified experts who provide professional and detailed reports/services. In order to apply for planning permission I needed an extensive list of surveys carried out, Arbtech completed these in a timely manner and to an extreme high quality.

21. huhtikuuta 2025
Oma-aloitteinen arvostelu
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Thanks for the review James! We were happy to help

Saanut 5/5 tähteä

Quick response

Quick response, kept me informed. Friendly service
Thanks

24. huhtikuuta 2025
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Thanks Farhat!

Saanut 5/5 tähteä

I had a PRA carried out recently by…

I had a PRA carried out recently by Arbtech, the experience from start to finish was excellent, the ecologist was excellent, and my report arrived exactly when I was told it would do, I am very pleased with the service from Arbtech and would certainly use them again

15. huhtikuuta 2025
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Thanks Kevin!

Saanut 5/5 tähteä

Outstanding

I have been trying to steer my way through the planning process to build a sports field for our school

We had onerous and unreasonable conditions as part of the permission and the various officers went out of their way to create hurdles and were unwilling to explain clearly what they required.

In desperation I stumbled on Arbtech Geo Environmental department, it was a revelation. I dealt with Charlie who went out of her way to deliver the contamination report, it was the first time I felt that someone was helping rather than hindering the project. The report was available in 2 days.

Charlie is outstanding.

We will now use Arbtech to complete all of the remaining conditions and always use it in the future, in particular the Geo Environmental department

17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Thanks for the review JP. Charlie will be pleased to hear that :)

Saanut 5/5 tähteä

Phase 1 Land Contamination Report

Very comprehensive report, requested by Council following planning approval. Documentation delivered within expected time-frame. Helpful and pleasant agent.

15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Arbtech Consulting Ltd-logo

Vastaus yritykseltä Arbtech Consulting Ltd

Thanks for the review Dawn!

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