So far happy with the product however be-careful when ordering from Switzerland. They say free delivery but this product comes with a heavy fedex bill. Check ahead of time when ordering as it’s not cl... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought an AquaTru machine that broke down less than 6 months after purchase. Despite being fully covered by the 2-year statutory European warranty, resolving this issue has turned into a complet... Näytä lisää
Yritys on vastannut
About 3 years ago bought a water purifier which failed almost immediately, the replacement also failed. Then I bought an AquaTru classic and it has worked flawlessly for the last year and a half. A... Näytä lisää
Yritys on vastannut
Easy install and great tasting water. We had difficulties with function early on but customer service call & troubleshooting revealed one of the filters was misaligned. If you hear a goose honking s... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
Yhteystiedot
Yhdysvallat
- 800-220-6570
- cs@aquatru.com
- aquatru.com
4,0
Hyvä
326 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 84 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Best water filter system
Easy to use. Couldn’t ignore the great sale! Love the product! Highly recommend
16. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Colleen, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
I love my aqua tru
I love my aqua tru, the only thing i regret is I did not get a bigger one!
7. toukokuuta 2026
Vastaus yritykseltä AquaTru
Hello Ann, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
I’m not sure if it’s working 100%
16. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Sahithi, we’re sorry to hear about doubts on the product. Please contact our customer service team at 800-220-6570 to get guidance and information on the unit.
Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water. We truly appreciate you sharing your feedback, as it helps us continue improving our products and support.
We’re available 24/7 for you, and here to assist you.
Team AquaTru / Ramon
Does a good job purifying but a little…
Does a good job purifying but a little tricky to use.
16. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Erin, thank you for taking the time to share your experience with us. We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
If you still have trouble making the unit filter, please contact our customer service team at 800-220-6570 to get guidance on using the unit.
Team AquaTru / Ramon
Aqua pure classic
Works great! Only thing I don’t like is the lights never go off!
16. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Michelle, thank you for taking the time to share your experience with us. We’re delighted to hear you are enjoying your purifier. Your feedback truly means a lot to us, and we appreciate you choosing us.
If at any point the lights do not turn off as they should, please contact our customer service team at 800-220-6570. This may be an indication that something needs to be checked depending on the light. We’ll be more than happy to assist you with any questions or troubleshooting.
Team AquaTru / Ramon
It's always easy to speak with a…
It's always easy to speak with a representative and have found them to be helpful. However, I find the shipping process very slow.
15. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello PG, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Vastaus yritykseltä AquaTru
Hello Mary, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Great pure H2O
Just taste it and you are sold! Only draw back is there amount of waste water to purify.
15. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Mark, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Very helpful on the phone and the part…
Very helpful on the phone and the part i needed arrived quickly
15. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Thomas, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
I am missing the descaling powder from…
I am missing the descaling powder from my order
4. toukokuuta 2026
Vastaus yritykseltä AquaTru
Hello Abby, we’re sorry to hear about this issue/and we understand how frustrating this must have been.
We’ve opened a case for you under ticket #1030355 and your order number to ensure this is properly reviewed.
Please contact our Customer Support team at 800-220-6570 and reference your ticket number so we can access your details and guide you through the next steps.
We’re available 24/7 for you, and are here to help every step of the way.
Team AquaTru / Ramon
Vastaus yritykseltä AquaTru
Hello Anisha, we’re sorry to hear about your experience and understand how frustrating this must have been.
Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water.
We truly appreciate you sharing your feedback, as it helps us continue improving our products and support.
We’re available 24/7 for you, and here to assist you.
Team AquaTru / Ramon
Highly recommend
It is rare that one buys a gadget which surpasses all expectations. This one does exactly that. We now can actually drink our tap water — crystal clean, no odours. Absolutely fantastic filtration system.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AquaTru
Hello Jacob, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
DO NOt BUY
DO NOt BUY - Impossible return policy and customer service. They delivered the wrong Filters and they are demanding for me to pay the return (the return process is in any case a nightmare. It took me a whole week to get in touch with customer center and then discover that if you want a Return Label, it will cost you $20 + carrier expenses). UNBELIEVABLE!!! In my case the return was for their mistake and still it will cost me $50 to return these filters
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä AquaTru
Hello Natalia, we’re sorry to hear about this experience and we understand how frustrating this must have been. We’ve opened a case for you under ticket #1022773 along with your order number to ensure this is properly reviewed.
Please contact our Customer Support team at **800-220-6570** and reference your ticket number so we can access your details and guide you through the next steps. A **free return label and refund have already been approved** under this ticket, so our team will assist you in completing the process smoothly.
We’re available 24/7 and are here to help every step of the way.
Team AquaTru / Ramon
Exceptional customer service and…
Exceptional customer service and product quality.
13. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Chris, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Vastaus yritykseltä AquaTru
Hello Andrew, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Great product and timely delivery!
13. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Susanne, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
I love my canopy aqua Tru system
I love my canopy aqua Tru system
It’s easy to take care of , I ditched all those water bottles with micro plastics!
I know I’m improving my health and also my family—-
Ps. Found out there were so many contaminates in my town water!!!
13. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Lorraine, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
I love my AquaTru system
I love my AquaTru system. Instructions, thought, need to be modified for installing the filters. They need to say: place filter pointing to the right of the mark and then twist to the left.
13. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Lucy, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Thank you for your excellent customer…
Thank you for your excellent customer service.
14. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Gina, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
The best tasting water I’ve ever had
The best tasting water I’ve ever had. Very crisp and clean. It doesn’t have an after effect like bottled water. You don’t feel full after drinking it and you just feel better!!!
10. huhtikuuta 2026
Vastaus yritykseltä AquaTru
Hello Charles, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.
Team AquaTru / Ramon
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.