aquabliss Arvostelua 

Good customer service and price. Delivered on time and purchases as described on website. I will definitely use again. Thanks

Great products and services. Item exactly as advertised ,quick and well packaged delivery

I purchased shower screens from aqua bliss. Unfortunately the hinged end panel was defective and despite a replacement hinge being sent the screen finally fell off and smashed into hundreds of pieces. No one was hurt thankfully. Aqua bliss wanted me to pay for the new style end panel as well as the cost of hiring someone to fit the new panel. I purchased a replacement panel but that wasn’t as described on the website (product and picture didn’t match). Bad product and customer service. If you supply a defective product the minimum should be supplying a replacement. The website should also accurately show products.

Aqua bliss isn't a company, it appears to be the trading name of a individual. The website doesn’t say who Aqua Bliss is (none of the legal info about the business is there). Aqua Bliss Limited has been recently dissolved at Companies House. One of the former Aqua Bliss Limited directors now appears to be trading as “Aqua Bliss”. Aqua bliss should be transparent on its website about who/what it is.

If you have an issue with Aqua Bliss and don’t get anywhere see if your credit card company can help you. My product didn’t match its description and a credit card company can me exercise my consumer rights. Aqua bliss were really unhappy when I suggested I would get my credit card company to help, suggesting trying to exercise my consumer rights was a crime and they were old report this to the police (?!). Yep. FYI a credit card company will help when you have been supplied with a product which doesn’t match its description.

Buying a shower shouldn’t require all this effort. Shop somewhere else for an easy life and nice people.

Fab service from Thomas, kept me informed of my delivery. Bath is exactly what my son needed for his new home.
Excellent company
Lorraine Sladen

I found this company on the net while looking for bathroom furniture, products on Aquabliss seemed to be the best value I could find. I decided to order.
The delivery turned up within 3 days and I can’t believe the high standard of finish and quality of these products.
They also come already built so saves time in building as other products I’ve had have come flat packed.
I would use this company again and recommend to anyone

DO NOT USE! If I could give this firm 0 stars I would!

We ordered a £400 shower enclosure, express delivery. Waited over a week (supposed to be next day delivery), was told it had come in and that it was damaged (no comms to inform). Kept chasing, two weeks later, couldn’t get hold of anyone despite calls and emails. The item NEVER arrived and I had to take up with our bank who thankfully covered us.

Unfortunately we didn’t even think to look at reviews before buying. We soon realised that a lot of people were having the same issue! Interesting that all the recent reviews are so positive all of a sudden.....

Make sure they confirm the agreed price they are taking payment for before giving card details over the phone. We were caught out and have paid more than we were expecting to . Through much emailing and time spent on phone to customer services they stood by the amount taken and will not refund the difference..

Products arrived on time, knowledgeable and friendly staff would go the extra mile. Excellent service would highly recommend to anybodY

DO NOT USE AQUABLISS!
I ordered a double basin unit, this arrived damaged on 3 corners. Upon phoning the company to arrange a refund/return they refused.
Now I have to pay an additional £38 ontop of the £385 I paid for the basin as the sink had to be shipped in from another company so I somehow have incurred these costs!?
After ignoring the ridiculous proposal, I have had debt collectors phoning me!
AWFUL COMPANY
The good reviews on here are lies!

I initially contacted Aquabliss back in September 2019, when I found the walk-in shower enclosure, size and style I was looking for and I received prompt responses and answers to my initial enquiry emails from James. Having received the confirmation and answers I was looking for I then placed an order through their web site, which was very straightforward. I then received confirmation emails to confirm payment had been taken and the order had been successful. I was then advised via email that the order had been dispatched to the pallet company for delivery and that they would be in contact to arrange a delivery time, which they did and a delivery date was agreed. I asked if I could be contacted half an hour before the delivery was due to arrive, as they were unable to give me an exact time. I received a phone call this morning to say they were 15mins away and they then turned up as arranged and dropped off the pallet with the correct items, which were all well packaged and undamaged.
I contacted James later this afternoon to confirm the delivery had arrived and to advise him that I was delighted with the total service I had received. I had been slightly worried after I had placed the order, after I had read a lot of bad reviews, but these worries were unfounded and I can confirm that I would have no hesitation using this company again. Just goes to show you shouldn’t believe everything you read!
Hopefully this review will reassure any other future customers

On going issues from April that are still unresolved- they failed to deliver all the parts ordered. They claim delivery within 7 days- it took 6 weeks for only half the order to arrive. I was offered compensation (not a refund) but this never happened. One part was wrong so I sent this back but never received a refund or replacement part.They are now refusing to deal with me.Extremely poor communication and near impossible to get an answer out of. Please avoid.

used the firm before for same product. have recommended it to everyone we know. super fast efficient service. give it a try!

quick delivery, polite customer service , lovely mirror at best price

Straight forward, easy service and hassle free - happy customer 😀

Fast and very helpful kept hold of my bathroom while I got work done and deliver it to me when I wanted lovely bathroom suite. Helpful staff when calling and emailing them and fix things fast if any problems

I ordered a shower tray that never arrived. I was told this was due to an issue with the courier and that the delivery would arrive the next day. It did not arrive! I was then promised the next day between 3 pm and 5 pm, again it did not arrive. At that point I checked the reviews and realised the shower tray was never going to arrive. I contacted Aquabliss to cancel my order and was told I would receive a refund within 5 working days - I did not receive the refund. I chased the refund and was told someone would get back to me - they didn't! Luckily I had paid using my credit card, one phone call to the bank and the funds were returned to my card. Do not order from this company.

So far so good. Ordered bathroom furniture 3 months ago and all arrived on the day requested. Looks really good and excellent value

I have no idea how this company is still trading. They must now owe thousands in unpaid refunds or undelivered goods, yet their website is still live. We are still owed money at this point. Absolute cowboys - avoid!

Ordered 2 taps, a basin mixer and bath mixer to match to replace my old ones, plumber has fitted today and look so good, the quality is amazing and the price I paid was a bargain. Delivery was fast and efficient. Thank you

Had my gorgeous bathroom fitted which I purchased over a year ago from aquabliss, we recently had a problem with the shower valve as the water was either really cold or really hot, aquabliss were really good they asked me to send a pic and they sent a replacement within 3 days we now have a fully working shower again, really good customer service