Aquability Arvostelua 

416
•
TrustScore 4.5/5 tähteä

4,7

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Very happy with the final result. Not so happy beforehand...... 1) Installation date quoted by Jack Houston was 4-5 weeks i.e. end August/beginning Sept. Extended 3 times to October 22nd. You... Näytä lisää

Saanut 5/5 tähteä

Apart from the length of time it took between ordering and installation (which took longer than we expected ) everything was great. It only took half a day to install and the plumber was very polite a... Näytä lisää

Saanut 5/5 tähteä

As promised walk in shower installed in one day with very little disruption to the household. Quality materials used and an excellent finish. Very pleased overall and workman was excellent.

Saanut 5/5 tähteä

Although this was an expensive option the quality is great. Both the fitter and the electrician worked to a very high standard and got the job done quickly.

Yrityksen tiedot


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

416 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(416)

137 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The shower was delivered at the time we…

The shower was delivered at the time we were told. Gary arrived at the time we were told to fit it he was very polite and he explained everything that he would be doing he cleaned everything up and left no mess couldn’t fault his work very nice guy.

16. syyskuuta 2026
Aquability-logo

Vastaus yritykseltä Aquability

Thank you so much for taking the time to share your lovely feedback. We’re delighted to hear that your shower was delivered and installed exactly as arranged, and that our installer made such a positive impression. We’ll be sure to pass on your kind comments and thank you again for recommending us.

Saanut 5/5 tähteä

Still awaiting information on warranty

Still awaiting information on warranty, otherwise ok

15. syyskuuta 2026
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Vastaus yritykseltä Aquability

Thank you for this positive review and apologies for the delay in sending over your closing pack with your warranty details. We trust you now have everything you need, but please do not hesitate to get in contact if there is anything else we can assist you with. Thank you again for your patience and support. We really appreciate it!

Saanut 5/5 tähteä

An excellent job in all respects

A very good installation. The finished shower enclosure was very well finished, both by design and installation. I would not hesitate to recommend both the Company and the fitter.

26. elokuuta 2026
Oma-aloitteinen arvostelu
Aquability-logo

Vastaus yritykseltä Aquability

Hi Mike,
Thank you very much for your excellent review and for taking the time to share your experience. We’re delighted to hear that you’re so pleased with the finished shower enclosure and that you were happy with both the design and the quality of the installation.
We’ll be sure to pass your kind comments on to the fitter, Simon. Your recommendation is greatly appreciated, and we’re very pleased to know you would not hesitate to recommend Aquability to others.
Kind regards
The Aquability Customer Service Team

Saanut 5/5 tähteä

Everything has been first-class from…

Everything has been first-class from the first visit to quote. The delivery and time of installation the engineer who fitted the shower was first class very efficiently fitted in a day and cleared up and left the area spotlessly clean

3. syyskuuta 2026
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Vastaus yritykseltä Aquability

Hi Derek,
Thank you very much for your wonderful review. We’re delighted to hear that you found the whole process first-class, from your initial quotation through to delivery and installation.
It’s particularly pleasing to know that the shower was fitted efficiently in just one day and that our engineer, Mike left everything clean and tidy on completion. We’ll be sure to pass your kind comments on to him.
Thank you again for choosing Aquability and for taking the time to recommend our service. It’s very much appreciated.
Warm regards,
The Aquability Customer Service Team

Saanut 5/5 tähteä

Perfect experience.

Everything from delivery to instalation to rubbish removal was perfect can,t praise it enough would highly recommend.

3. syyskuuta 2026
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Vastaus yritykseltä Aquability

HI Michael,
Thank you so much for taking the time to leave such a lovely review. It really means a great deal to us to hear that you felt the whole experience was perfect, from the delivery right through to the installation and removal of the rubbish.
Knowing that you’re so happy with the finished result, and that you would highly recommend us to others, is the best feedback we could receive.
Thank you again for choosing Aquability — it was a pleasure to be part of your project, and we hope you enjoy your new shower for many years to come.
Kind regards,
The Aquability Customer Service Team

Saanut 5/5 tähteä

Aquability shower’s and baths

The service that I received from start to finish was excellent, I would definitely recommend Aquability

3. syyskuuta 2026
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Vastaus yritykseltä Aquability

Hi Julie,
Thank you so much for your lovely review and for taking the time to share your experience. We’re really pleased to hear that you were happy with the service you received from us from start to finish.
It’s especially rewarding to know that you would recommend Aquability to others. We truly appreciate your trust in us and hope you enjoy your new shower or bath for many years to come.
Thank you again for choosing Aquability — your kind words mean a great deal to us.
Warm regards,
The Aquability Customer Service Team

Saanut 5/5 tähteä

Great service by all

Great company kept us informed every step of the way also the lads that delivered the shower unit fitter carpenter and the lad taking the rubbish all polite and respected our property highly recommended this company

21. elokuuta 2026
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Vastaus yritykseltä Aquability

Hi Susan
Thank you so much for these kind comments. We really appreciate your feedback and support.
Warm regards,
The Aquability Customer Service Team

Saanut 5/5 tähteä

Installation of walk in shower

The installer, Simon, arrived as scheduled and worked professionally and efficiently throughout the day. We were very satisfied with the finished walk in shower
All the remains of the old bath and packaging were neatly stacked and removed as advised

25. elokuuta 2026
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Vastaus yritykseltä Aquability

Thank you for taking the time to share your feedback. We’re delighted to hear that Simon arrived as scheduled and carried out the installation professionally and efficiently.

It’s particularly pleasing to know that you’re very satisfied with your new walk-in shower and that the removal of the old bath and packaging was handled neatly and as advised. We’ll be sure to pass your kind comments on to Simon.

Thank you again for choosing Aquability, and we hope you enjoy your new shower for many years to come.

Saanut 5/5 tähteä

New Shower

I am delighted with my new shower. The ordering process worked efficiently. Mike, the installer, worked like a Trojan all day to ensure the shower was completed. All in all, a job very well done with minimal stress.

18. elokuuta 2026
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Vastaus yritykseltä Aquability

Thank you so much for your lovely review. We’re delighted to hear that you’re so pleased with your new shower and that the ordering process was smooth and efficient.

We’ll be sure to pass your kind comments on to Mike. It’s wonderful to hear how hard he worked to complete the installation and that he helped make the whole experience as stress-free as possible.

Thank you again for choosing Aquability and for taking the time to share your experience. We hope you enjoy your new shower for many years to come!

Saanut 5/5 tähteä

The sales man was nice and easy to get…

The sales man was nice and easy to get along with.
Everything came well packaged. Everything was installed within a day. It looks amazingly

18. elokuuta 2026
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Vastaus yritykseltä Aquability

Thank you so much for your lovely feedback. We’re delighted to hear that you found our salesperson friendly and easy to get along with, and that everything was installed quickly and efficiently. It’s wonderful to know you’re so pleased with how your new bathroom looks!

Saanut 5/5 tähteä

Very efficient with communication and…

Very efficient with communication and did not too have to wait too long to have the walk in shower fitted. The Gentleman worked hard as it was very hot on the East side of the house. The finished product so far has been very good standard. It’s a relief that, especially my mum does not have to struggle now.

11. elokuuta 2026
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Vastaus yritykseltä Aquability

Thank you so much for your kind feedback. We’re delighted to hear that you were happy with the communication and installation, especially given the very hot conditions. It’s wonderful to know that the new walk-in shower is making things easier and giving your mum greater comfort and peace of mind. We hope she continues to enjoy the benefits for many years to come!

Saanut 5/5 tähteä

Great service

The initial contact, the consultation and the installation were all carried out professionally and efficiently and we are very satisfied with the result.

18. elokuuta 2026
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Vastaus yritykseltä Aquability

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service from your initial contact through to the consultation and installation. It’s also wonderful to know you’re so pleased with the finished result! If there is anything else we can help you with, please do not hesitate to get in touch.

Saanut 5/5 tähteä

Very pleased with my new shower

Very pleased with my new shower. Very helpful from start to finish. Clean and tidy. Everything was done as stated.

13. elokuuta 2026
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Vastaus yritykseltä Aquability

Thank you so much for your lovely feedback. We’re delighted to hear that you’re so pleased with your new shower and that you found the whole process helpful, clean and tidy from start to finish. It’s great to know everything was completed as promised. Thank you for choosing Aquability and for recommending us!

Saanut 4/5 tähteä

Alex superb plumber

Alex superb plumber
Materials used very good quality
Only fault shower 🚿 is slow to start

4. elokuuta 2026
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Vastaus yritykseltä Aquability

Thank you for your kind feedback. We’re delighted to hear that Alex did a superb job and that you’re pleased with the quality of the materials used. We’re also pleased that we were able to resolve the issue with the shower being slow to start. Thank you again for your custom and support.

Saanut 5/5 tähteä

Great Bath Shower From Aquability …

Great Bath Shower From Aquability and very safe gatting in as every time in the past getting into a Bath when you are getting older is very hard and unstedy the Goverment should give older people a grant to have a safer bath instaled to just walk into it as not many OAPs cant have got the money so thank you Aquability for ours as you say old out new in in a day our guy who fitted ours was fantastic not any mess any where

5. elokuuta 2026
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Vastaus yritykseltä Aquability

Thank you so much for your wonderful feedback. We’re delighted to hear that your new walk-in bath is making things safer and easier for you, and that you were so pleased with the installation.

We’ll be sure to pass your kind comments on to our installer. It’s fantastic to hear that he worked so neatly and left no mess behind. Thank you for choosing Aquability, and we hope you enjoy your new bath for many years to come!

Saanut 5/5 tähteä

Efficient and reliable

Everything, under Aquability's control, went according to plan.
Workmanship was good.
We are pleased with the result.
The only hassle was with the contractor ('Clearabee') they use, to clear up the rubbish. They were a bit unreliable.
All turned out well in the end.

29. heinäkuuta 2026
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Vastaus yritykseltä Aquability

Dear Brian,
Thank you very much for this lovely review. We're delighted to hear that everything went to plan and that you're happy with the new shower installation and the workmanship of our installer, Alex.
We apologise again for the delay collecting the rubbish from site and understand how inconvenient this was for you. Thank you again for your patience and understanding. If there's anything else you need, please do not hesitate to get in touch.
Kind regards,
The Aquability Customer Service Team

Saanut 1/5 tähteä

The salesman made promises company didnt keep

The salesman made promises. To complete refit of my bathroom. The delivery was prompt.
The fitter for whole bathroom was alone (and creepy). The workmanship was poor. He even flooded a downstairs room. A half finished bathroom when he left. Needing..new ceiling. Walls- re-tiling as some was atrocious! And window cils. A square hole filled that had a round toilet waste pipe.
The new boiler had to have its liquids redone at 5weeks old.
After making a complaint. Someone came to view and was sending the creepy fitter back.. i said NO. Cost me more money to have it corrected and finished!! Another nearly £4.000.
I wanted to keep my old disabled taps. The fitter took them. (Theft in my eyes)
This was a few years ago.. 2021-22.
Ive put this on now as seen them advertising in the lifestyle - mobility free magazine!! All those vulnerable disabled people!!

7. elokuuta 2026
Oma-aloitteinen arvostelu
Aquability-logo

Vastaus yritykseltä Aquability

Dear Bo Jojo,
Thank you for your feedback and for getting in touch with us so that we could locate your records. Having seen our inspectors report on your installation, I can only apologise for the poor finish and incomplete tiling. I can also assure you that your installer has not worked for us for some years, as unfortunately there was a real decline in his workmanship over the last period of his employment, which we later discovered, correlated with a decline in his health. It’s awful to hear that you felt uncomfortable having him in your home and I’m very sorry that this happened to you and only wish we were aware of this at the time.
Our records show that we tried to arrange to send our inspector back to complete the installation and put things right, but you had suffered a fall and were in hospital for some time. You later informed us that a third party had carried out the remedial works and we therefore waived the final payment as we had not completed the installation.
If you have paid more than the balance that was owing to to finish the works you may be entitled to compensation. Please send me your receipts if you still have copies or are able to obtain them and we will reimburse you for any reasonable cost incurred completing the contract.
We hope you are getting on well with the walk-in bath itself. If you are having any issues, please let us know. We would be happy to help in any way we can.
Warm regards,
The Aquability Customer Service Team

Saanut 5/5 tähteä

Brilliant service!

Everything about the experience was full marks. From the first meeting to explore the possibilities to the fitting of the shower. Parts delivery was quick and efficient and fitting the shower took less time than expected. The shower itself is wonderful. 5 stars all round.

30. heinäkuuta 2026
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Vastaus yritykseltä Aquability

Dear Caroline,
Thank you so much for this lovely review! We're so pleased that you are enjoying your new shower and that the whole process was quick and efficient. We hope you continue to enjoy the benefits for years to come! Thank you again for your custom and support.
Warm regards,
The Aquability Customer Service Team

Saanut 5/5 tähteä

Excellent company with helpful staff.

Excellent unpressured introduction. Useful info and advice. Walk-in bath with electrically operated rise-and-fall seat essential to a wife with arthritis and a handy novelty to me. Super new shower a bonus. Aquability staff very helpful and understanding. Office easily contacted.

28. toukokuuta 2026
Oma-aloitteinen arvostelu
Aquability-logo

Vastaus yritykseltä Aquability

Dear Peter,
Thank you very much for this fantastic feedback. We really appreciate your kind words which have been passed on to Fiona (our advisor) and Simon (your installer). Enjoy your new walk-in bath!
Kind regards,
The Aquability Customer Service Team

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