Apart from the length of time it took between ordering and installation (which took longer than we expected ) everything was great. It only took half a day to install and the plumber was very polite a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very happy with the final result. Not so happy beforehand...... 1) Installation date quoted by Jack Houston was 4-5 weeks i.e. end August/beginning Sept. Extended 3 times to October 22nd. You... Näytä lisää
As promised walk in shower installed in one day with very little disruption to the household. Quality materials used and an excellent finish. Very pleased overall and workman was excellent.
Although this was an expensive option the quality is great. Both the fitter and the electrician worked to a very high standard and got the job done quickly.
4,7
Erinomainen
417 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A fantastic company who put the customer at the heart of everything!
From the sales rep who took everything into account, offering sound advice; to the installer who arrived as planned, worked cleanly and professionally throughout, and kept us informed; Aquability are to be commended! Even the rubbish was picked up by a third party within an hour of completion.
But it didn't end there! A post completion visit to sign off the shower installation identified an issue with the electricity supply to the property. Knowing the resident was a vulnerable pensioner, Aquability's electrician captured all the necessary information and liaised with the electricity supplier direct... which resulted in a replacement of the supply cable to the house. Now that's "above and beyond"!!!
Well done all at Aquability!!
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aquability
Hi Steve,
Thank you so much for your wonderful review! We're delighted to hear that you're happy with the service provided throughout - from the initial consultation and advice through to the installation and aftercare.
We're also especially pleased to hear that our electrician was able to assist with the supply issue identified during the post-installation visit. Looking after our customers, particularly when they may need additional support, is at the heart of what we do, and we're glad that he could help ensure the matter was resolved quickly and safely.
Thank you again for choosing Aquability and for recommending us. We really appreciate your custom and support.
Warm regards,
The Aquability Customer Service Team.
Our experience from Aquability was…
Our experience from Aquability was fantastic from start to finish from planning and measuring, everything was explained easily so from the start. Delivery came the morning that was arranged Danny the installer and the electrician turned up on the installation day 8-15am was all done before 5-00pm the same day as they said it would be I asked Danny about the rubbish he said it would be picked up the next day I got a text from them and it said they were half an hour away all gone nothing left on site brilliant service from Aquability, I would recommend the Company in an instant old school values the old saying you pay a bit more for quality and service and they deliver it.
28. toukokuuta 2026
Vastaus yritykseltä Aquability
Hi Anne and Andrew,
Thank you so much for your wonderful review. We’re delighted to hear that you had a fantastic experience with Aquability from the initial planning stages right through to installation and aftercare.
It’s great to know that Danny and Leighton fitted everything as promised and that the installation and waste collection all ran smoothly and on schedule. We pride ourselves on providing quality products alongside reliable customer service, so your comments mean a great deal to the whole team.
Thank you again for your recommendation and for choosing Aquability.
Best Wishes,
The Aquability Customer Service Team
Very helpful discussion about the whole…
Very helpful discussion about the whole process involving delivery and installation.
27. toukokuuta 2026
Vastaus yritykseltä Aquability
Hi Ann,
Thank you so much for the five star rating! We're delighted to hear that you are happy with the service you received and hope you enjoy the benefits of the new walk-in bath for years to come.
Warm regards,
The Aquability Customer Service Team
Impressive service all round!
We were very impressed with every member of staff including the sales representative, delivery team and installer. They were courteous, helpful and extremely conscientious.
All work was carried out as per schedule. The staff ensured that we understood the nature of the task as well as the use of equipment after installation. Care was taken with our household items and a high level of cleanliness was maintained throughout the operation. We are delighted with our new shower.
27. toukokuuta 2026
Vastaus yritykseltä Aquability
Hi James,
Thank you very much for this fantastic feedback. We're delighted to hear that you received good service from all of our team and will pass on your kind comments to Jack and Alex in particular.
We hope you enjoy the benefits of the new shower module for years to come.
Thank you again for choosing Aquability and for recommending us.
Warm regards,
The Aquability Customer Service Team
Our experience from start to finish
Our experience from start to finish with aquability has been absolutely fantastic all the staff was very helpful and did not leave any mess we would recommend this company for their professionalism in their work , all the staff we dealt with from office to the fitting of our shower unit are a credit to the company.
20. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Cheryl and Richard,
Thank you so much for this wonderful review. We really appreciate the five star rating and your kind comments regarding the professional and helpful service provided by our team - particularly since we had to return and remedy an issue soon after installation.
We're so pleased that we were able to put things right promptly and that you are otherwise happy with your new Easy Access Shower Module. We hope you will enjoy the benefits for many years to come!
Thank you again for choosing Aquability and for your feedback and support. We really appreciate it.
Warm regards,
The Aquability Customer Service Team
Fixed the impossible!
Fitters(plumbing,electrics, installation),Mike,Adam,Bryn.
All did an incredible job under challenging circumstances.
Delivery of materials needed for installation very well managed.
Removal of ancient iron bath and toilet very well managed.
Kept well informed of dates,times by very good customer service.
Many thanks to all for your excellent team work.
27. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Janet,
Thank you for sharing your experience. It's great to know that our field staff were able to overcome all of the issues that arose on the day and we will be passing on your feedback to everyone involved.
We're also delighted to hear that you received good customer service from our team and were kept informed throughout the process.
We trust that you are now enjoying all the benefits of your new shower module and will continue to do so for many years to come. However, if there is anything else we can do to help, please call us and we would be delighted to assist you.
Warm regards,
The Aquability Customer Service Team
Very pleased with our walk in bath,just…
Very pleased with our walk in bath,just getting,used to it,as we had a shower for year's,we were without water for two days,so unable to use it,not good timing in this heat wave,I had a bath and used the shower attachment for my hair.the guy who fitted it worked non stop to put it in.would recommend the Company to other people,who might need a walk in bath.
26. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Fiona,
Thank you for this lovely feedback and for recommending Aquability. We're delighted to hear that you're happy with the new walk-in bath and able to enjoy a soak under the water again -which must have been very welcome today in this extreme heat!
We'll pass on your kind words to our hard-working fitter, Stacey and the rest of the team. Thank you again for your support.
Warm regards,
The Aquability Customer Service Team
From start to finish we had brilliant…
From start to finish we had brilliant service. Everything promised was delivered. All the components arrived the day before. Stacey worked quietly and efficiently and finished installing the shower cubicle in a day. All rubbish was collected on time and we are now enjoying lovely showers.
12. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Kathleen,
Thank you so much for your wonderful review. We’re delighted to hear that you were pleased with the service from start to finish and that everything was delivered as promised.
Stacey will be especially happy to hear your kind comments about the installation. We always aim to make the process smooth, efficient, and hassle-free, so it’s great to know you’re now enjoying your new easy access shower module.
Thank you again for choosing Aquability and for taking the time to share your experience.
Best wishes,
The Aquability Customer Service Team
everything on time
everything on time, install great, shower perfect.
collection v good.
very well organised,and a superb job
19. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Mr Robinson,
Thank you for your kind comments. We’re so pleased to hear that everything arrived on time, the installation went smoothly, and that the new shower module is perfect! We really appreciate your custom and support.
Warm regards,
The Aquability Customer Service Team
Walk-in Shower
Work was carried out on the arranged date and all finished the same day including new wash basin and toilet. All rubbish was collected the following morning. Good standard of workmanship. Early days but very pleased so far.
19. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Ronald,
Thank you for your lovely review. We’re so pleased to hear that the the new shower module and suite was installed on the arranged date and that you're happy with the standard of workmanship and the service you received.
We hope you continue to enjoy your new shower room for many years to come and thank you again for choosing us.
Warm regards,
The Aquability Customer Service Team
The walk in shower …
The walk in shower was delivered on Wednesday, installed on Thursday, all rubbish taken Away on Friday. The standard of service has been excellent from start to finish. I am happy to give a well earned 5 star rating to all the staff concerned in our order.
19. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Stephen,
Thank you very much for this wonderful 5-star review. We’re delighted to hear that you're pleased with the your new Low Access Shower Module and that the service from start to finish was excellent.
We will be sure to pass on your kind comments to the installer, Danny and the sales and installations teams. If there is anything else we can help you with, please do not hesitate to get in touch.
Best wishes,
The Aquability Customer Service Team
Shower/bath
Even though there was a problem with the shower controller , a new one was shipped out next day & was fitted on the same day .
Also finish was of a high standard .
Mark.
19. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Mark,
Thank you for this fantastic review. We really appreciate the five star rating - particularly since a replacement part was required - and thank you for your patience understanding.
We're also delighted to hear that you are happy with the standard of workmanship and the final finish.
We will pass on your kind comments to our installer, Simon and hope that you enjoy the benefits of your new Ultimate Walk-In Shower Bath for years to come.
Best wishes,
The Aquability Customer Service Team
Whole process from start to finish was…
Whole process from start to finish was above and beyond. Many thanks to all involved. You've made my life easier thank you all.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aquability
Dear A.D.
Thank you so much for this wonderful review. It's fantastic to hear that the order and installation process went entirely smoothly and that we exceeded your expectations on this occasion.
Our mission at Aquability is to enable our clients to safely access our specially designed baths and showers; restoring confidence and independence. We were therefore delighted to learn that your new easy-entry shower module has made such a positive impact on your life.
This is exactly what we strive to achieve and we hope that you will continue to enjoy the benefits of our shower module for many years to come.
Warm regards,
he Aquability Customer Service Team
Excellent service
We were absolutely delighted with the whole installation.we were kept informed there was no mess everything cleared & taken away. Your team that did the checking and measurements & the installer were first class and charming. Thank you we are delighted and would certainly recommend your company
Mr and Mrs Edgley
15. huhtikuuta 2026
Vastaus yritykseltä Aquability
Dear Dorothy,
Thank you so much for your wonderful review!
We’re delighted to hear that you were pleased with the entire process and that the team kept you informed throughout. It’s also great to know that the workmanship, cleanliness, and service from both our survey and installation staff met your expectations.
Thank you again for choosing our company and for recommending us. We hope you enjoy your installation for many years to come.
Warm regards,
The Aquability Customer Service Team
Everything went to plan and…excellent workmanship
Everything went to plan and the shower is great.
Stacey was excellent. Worked hard and left everything clean and tidy.
Delivery people were also excellent.
It looks too good to be used!!
1. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Pauline,
Thank you so much for this wonderful review. We're so pleased that the installation went well and that you are delighted with the final finish. Thank you again for your kind words which we will pass on to the team. Enjoy using your new easy access shower!
Warm regards,
The Aquability Customer Service Team
Walk in shower
The finished job was superb taking away the bath the same day was great and above all the fitter who installed was very polite and helpful.
7. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Haydn,
Thank you very much for this fantastic review! It's great to know that you are happy with the new Aqua Shower and that Danny, our fitter, was polite and helpful. If there is anything more we can do to assist you, please do not hesitate to contact us.
Warm regards,
The Aquability Customer Service Team
No mess and cleaned up on completion…
No mess and cleaned up on completion very good grade materials.
21. huhtikuuta 2026
Vastaus yritykseltä Aquability
Dear Customer,
Thank you so much for taking the time to share your experience. We're delighted to hear that the installation took place with no mess or fuss, as promised. It's also great to hear you're happy with the quality of the materials used.
Thank you again for your feedback and support. We hope you enjoy using your new shower module for years to come!
Kind regards,
The Aquability Customer Service Team
At last I have got rid of my bath and I…
At last I have got rid of my bath and I have a beautiful shower! I have a seat I can sit on, very helpful, and I am in love with the final result…….. I can wash my hair in comfort, pamper myself from the waterfall spray and the inbuilt shelves mean I have everything to hand!
Simon my installer was excellent. He worked quietly and efficiently, and the end result was perfection.
1. toukokuuta 2026
Vastaus yritykseltä Aquability
Dear Rosemary,
Thank you so much for choosing Aquability and for this wonderful review! We're delighted to hear that the new shower has proved to be so helpful to you and that you love the final finish.
Thank you also for your kind words about Simon, our fitter, which we will be sure to pass on.
If there is anything else we can do to assist you, please let us know.
Warm regards,
The Aquability Customer Service Team
Very pleased with whole process.
A seamless straightforward operation from start to finish. Exceeded all expectations of efficiency and quality of finish.
SP - WREXHAM.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aquability
Dear SP,
Thank you so much for this lovely review and the five star rating! We're delighted to hear that the entire process went smoothly and that Aquability have exceeded your expectations. We really appreciate your feedback and support.
Kind regards,
The Aquability Customer Service Team
My experience of Aquability
From the salesman, administration to the fitters, everyone was professional and efficient. The bath itself is perfect!
14. huhtikuuta 2026
Vastaus yritykseltä Aquability
Dear Customer,
Thank you so much for this fantastic review! We’re delighted to hear that your experience with Aquability was entirely positive and that our team delivered a professional and efficient service from start to finish.
It’s also great to know that your new "Simplicity" walk-in bath has proved to be the perfect solution for your bathing needs. We hope you enjoy the benefits for many years to come.
Thank you again for your feedback and support.
Kind regards,
The Aquability Customer Service Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.