Technician was fine. I don't like the way Aptive does business they do not respect No soliciting signs. Their customer service is greatly lacking. First time they didn't use a home depot hand pump spr... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I've been a customer of Aptive for over 10 years. The professionals that. come to our home are friendly and willing to listen to any pest issues we may have, plus they will come out anytime outside o... Näytä lisää
Yritys on vastannut
Jae was absolutely outstanding! He took the time to listen carefully to my concerns about the recent scorpion sightings around my home. He clearly explained the treatment process and how he planned to... Näytä lisää
Yritys on vastannut
Our home backs up to natural open desert, and our yard and home are pest free. Aptive admin support and field technicians communicate with the customer about our quarterly service appointment and any... Näytä lisää
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Yrityksen tiedot
Welcome to Aptive Pest Control
Yrityksen kirjoittama
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Yhteystiedot
5450 E Washington St, Ste 1, 85034, Phoenix, AZ, Yhdysvallat
- 16232679696
We overthink pests so you don't have to.
4,1
Hyvä
135 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Aptive
We were not home when technician came to to application. He sent text when he arrived and sent photos when application was completed.
27. syyskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Mel,
Thank you for sharing your feedback! We’re glad to hear that our service professional kept you informed by sending a text upon arrival and providing photos after the application. At Aptive, we strive to provide clear communication and thorough service for every customer, even when you’re not home, and it’s wonderful to know our efforts made the process seamless for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable.
-Jasmine
We are having an issue with ants and…
We are having an issue with ants and they keep sending people out (at no cost) to try and resolve the issue. This last time Manuel found some ant holes - where they are coming from. This morning there are a lot less ants so we know it’s working!!!
24. syyskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Rachel,
Thank you for sharing your experience! We’re glad to hear that Manuel was able to identify the source of the ants and that you’re already seeing improvement. Our team is committed to resolving pest issues thoroughly, and it’s great to know our ongoing efforts are making a difference in your home.
We’ll be sure to pass along your kind words to Manuel. Thank you for trusting Aptive with your home and for being part of the Aptive neighborhood!
-Jasmine
Technicians are always professional
Technicians are always professional, courteous, and knowledgeable. They always have time for a kind word and smile. The treatments are highly effective.
12. syyskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Carla,
Thank you so much for sharing your feedback! We’re thrilled to hear that our Aptive service professionals have consistently provided you with professional, courteous, and knowledgeable care. It’s wonderful knowing their kindness and attention to detail have stood out to you, and we’re glad the treatments have been effective in protecting your home. We’ll be sure to pass along your kind words to the team, it means a lot to us to know we’re making a positive impact. Thank you for trusting Aptive!
-Jasmine
Great service
The technician came late in the afternoon when there were people coming and going, kids in the pool and dogs to transfer in and out of the house. He was very patient and continued to do his work in spite of the chaos.
6. syyskuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Donna,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional remained patient and professional, even with a busy and lively household. At Aptive, we take pride in providing thorough and courteous service, regardless of the circumstances, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to the service professional and look forward to continuing to keep your home comfortable.
-Jasmine
Our tech did a through job
Our tech did a through job, showed up on time and was professional in dealing with our concerns.
28. elokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Cheryl,
Thank you for sharing your experience! We’re glad to hear that our service professional was thorough, punctual, and attentive to your concerns. At Aptive, we strive to provide reliable and professional service that gives our homeowners peace of mind. We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Tylee,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that Briant provided thorough and attentive service. Our service professionals take pride in delivering high-quality, professional service to every home in the Aptive neighborhood, and it’s wonderful to know Briant exemplified that for you.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
I like not having pests in or around my…
I like not having pests in or around my home, from crickets to scorpions to snakes, regular maintenance keeps them all away effectively and fairly priced
20. elokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Rochelle,
Thank you for sharing your feedback! We’re thrilled to hear that our regular maintenance has helped keep pests, from crickets to scorpions to snakes, away from your home. At Aptive, we take pride in providing thorough, effective, and fairly priced pest control to keep your home safe and comfortable, and it’s wonderful to know our efforts are making a real difference for you.
-Jasmine
Fantastic company
Always respectful, polite and does a great job! Responsive to needs
19. elokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Jeanette,
Thank you for sharing your feedback! We’re thrilled to hear that our team is respectful, polite, and attentive to your needs while providing great service. At Aptive, we take pride in delivering thorough, reliable, and responsive pest protection for every home in our neighborhood. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
they communicate well and send lots of…
they communicate well and send lots of pictures of where they treated areas
2. elokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Darren,
Thank you for sharing your experience! We’re glad to hear that our team’s communication and detailed service updates, including the photos, have been helpful. At Aptive, we pride ourselves on keeping our customers informed and ensuring that every treated area is clearly documented.
We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Top notch service.
Communication with customers, prompt and thorough service, efficiency, professionalism and courtesy from techs to office staff. Thank you.
7. elokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Karen,
Thank you for your kind words! We’re thrilled to hear that our team’s communication, professionalism, and thorough service made a positive impression. At Aptive, we strive to provide prompt, efficient, and courteous service for every customer, and it’s wonderful to know our efforts are appreciated. We truly value you as part of the Aptive neighborhood!
-Jasmine
Knowable and efficient.
5. elokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Jer,
Thank you for sharing your feedback! We’re glad to hear that our team was knowledgeable and efficient during your service. At Aptive, we take pride in providing thorough and reliable pest control, and feedback like yours lets us know we’re meeting the high standards we set for our team.
-Jasmine
Paying/having for treatment twice as often as I agreed to
Haven't had any issues with the actual pest control side of the company. Will normally see some small ant hills every once in a while in my backyard, but have never had any issues with bugs around or in the house. Each contract/agreement (12 month) I had signed with them stated 4-5 services/treatments per year. I just cancelled with them after ~6 years and I can only find 2 agreements I had signed (original contract in 2019 and a renewal in 2023). As expected prices have gone up a little, but that wasn't really the issue for cancelling and this review. I had reached out to their Customer Service because I had multiple questions, that they inevitably just ignored and answered 1 item and said they could lower the price $9 per treatment (last treatment 133.99, 124 earlier in the year) and have a good day. I had double checked with my bank account statements and they had completed 8 services in the last year. They couldn't answer any reason as to why I was now having up to 100% more services/charges for the previous agreement. They state I "SHOULD" have received an email stating there was a price increase, yet couldn't provide me the email I was supposedly sent. In the end I should have noticed sooner services were becoming more frequent, but I trusted them thinking they would stay inline with the previous agreements I had signed with them. In this last year I had paid over $1,000 for basic pest control service from Aptive, just accepting when they said I had an upcoming regular service.
29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Shane,
Thank you for being a loyal part of the Aptive family for nearly six years and for sharing your detailed feedback. We’re glad to hear our pest control has helped keep your home comfortable, but we’re truly sorry for the frustration caused by unclear communication around your service frequency and pricing. We understand how important transparency is, especially when it comes to your home and budget.
We strive to keep our customers informed about any changes, and we regret that we fell short in your case. We’d appreciate the opportunity to review your account and provide clarity on your services and billing history to help bring some peace of mind.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can make this right and ensure future communication is clear and helpful. Thank you again for your honest feedback and for allowing us to serve your home for so many years.
-Jasmine
Trustworthy service techs
Technician let me know when he was on his way. I was at work so he texted me pics of where he sprayed.
17. heinäkuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Sergio,
Thank you so much for sharing your experience! We love hearing that your service professional kept you updated and took the time to send photos while you were away—that kind of communication is a big part of what we value here at Aptive. We’re glad we could make the process smooth and worry-free for you, even while you were at work. Thanks for being part of the Aptive family!
-Jasmine
The technicians have been great
The technicians have been great: informative, helpful, polite and on time.
16. heinäkuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Rene,
Thank you for the kind words! We're so glad to hear that your Aptive service professionals have been informative, helpful, polite, and punctual—those are all qualities we strive to deliver with every visit. It means a lot to know we’re meeting your expectations, and we truly appreciate you being part of the Aptive family!
-Jasmine
No more scorpions or spiders
Aptive is amazing! Since we started using them for pest control 3 years ago I haven’t see scorpions or spiders in my house or yard! That is hard to do where we live because of the huge empty field behind our home. Love their service! Their service techs are very thorough when treating my yard. They do not spray in my home.
24. kesäkuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi there,
Thank you so much for your wonderful feedback! We’re really proud to hear that Aptive has been helping keep your home and yard comfortable for the past three years—that’s especially impressive given your location near that large field. Our service professionals take great care to be thorough and respectful of your preferences, so we’re glad that approach has made a positive difference. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to serve you with the same dedication and care!
-Jasmine
Technicians are knowledgeable, friendly and keep us informed as to what was treated.
We like being kept informed as to what is being treated, any issues they may have found and listening to our concerns.
24. kesäkuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi there,
Thank you for sharing your experience! At Aptive, we believe that clear communication and truly listening to your concerns are essential to providing effective and trustworthy service. We’re glad to hear that our team keeps you informed every step of the way. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Jae was absolutely outstanding
Jae was absolutely outstanding! He took the time to listen carefully to my concerns about the recent scorpion sightings around my home. He clearly explained the treatment process and how he planned to address the issue. What really stood out was his thoroughness and attention to detail—he didn’t rush and genuinely seemed committed to helping. It’s rare to find someone so courteous and dedicated. Thank you, Jae! You’re a true asset to the Aptive team.
11. kesäkuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi there,
Thank you so much for sharing this incredible feedback about your experience with Jae! We're thrilled to hear how attentive, thorough, and courteous he was during your service. At Aptive, we take scorpion concerns seriously, and it's clear Jae went above and beyond to ensure you felt informed and supported every step of the way. We’re proud to have him representing our team and truly appreciate you recognizing the care he brings to his work. Thanks for choosing Aptive—we’re grateful to be your partner in creating a comfortable home!
-Jasmine
Service
Efficient service and kept me up to date with arrival time. Sent photos of all the treatment.
30. toukokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Steve,
Thank you for sharing your experience! At Aptive, we believe keeping you informed and providing thorough service with clear communication—like sending treatment photos—is key to your peace of mind. We’re glad to hear the service was efficient and that our team kept you updated. We truly appreciate having you as part of the Aptive family and look forward to continuing to serve you.
-Jasmine
Still have ants all over after last…
Still have ants all over after last visit. The spray isn’t working.
29. toukokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi Michael,
Thank you for sharing your experience — we’re really sorry you’re still seeing ants after your last service. At Aptive, we’re passionate about delivering results that make your home comfortable, and we know it’s frustrating when that’s not yet the case.
Ant infestations can be persistent, and sometimes it can take a follow-up treatment to break their lifecycle and fully resolve the issue. We’d appreciate the opportunity to make this right by sending a service professional back out to address the activity you’re seeing.
Please reach out directly at socialmedia@goaptive.com and we’ll make sure you’re taken care of. Your satisfaction is really important to us, and we’re committed to getting it right.
-Jasmine
Great Customer Service
The young man made sure we were home and then asked us if we were having any problems with pests. He treated the exterior of our home very well. We were very pleased.
25. toukokuuta 2025
Vastaus yritykseltä Aptive Pest Control - Phoenix
Hi John,
Thank you for sharing this thoughtful review! We love hearing that your service professional took the time to personally check in and make sure everything was addressed before getting started. That kind of care and attention is exactly what we aim for at Aptive, and we’re so glad it showed during your visit. We’re grateful to have you in the Aptive family and appreciate the chance to help protect your home with every service!
-Jasmine
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